Hotels.com booked me with another hotel due to their misinformation and then redirected myself to Pagoda (who is pet friendly)Hotel. With the stress of driving around to a 2nd hotel and the inconvenience due to time - the staff at Pagoda were very accommodating, professional, supportive and a customer service of "kindness" that words can not express. An unpleasant situation occurred while at the hotel and ALL the staff deal with it immediately reassuring my safety and that they had a 0 tolerance. So even though it is not a 5* updated renovated hotel - the comfort and basic rooms combined with the staff made my stay pleasurable. I would like to thank Jasmyn (front desk), MeryKnoll (Mgr.), Daniel (Security) and Emyl (Technician) for all their help. Helen
- Official Description (provided by the hotel):
- Featuring warm island hospitality and a water garden of shaded paths, tumbling falls, and colorful koi, Pagoda Hotel is centrally located in the heart of Honolulu. Guest rooms include a refrigerator, microwave and coffeemaker. Situated near Ala Moana Center, the hotel is conveniently located close to shopping, beaches, downtown Honolulu, Hawaii Convention Center and Waikiki. With our daily convenience fee, Pagoda Hotel allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include: DVDNow (Unlimited movies & PS3 games), Waikiki shuttle service, daily newspaper, in-room internet access, in-room coffee, in room safe, and local & toll-free calls. You'll also enjoy an outdoor swimming pool & sundeck, a renowned restaurant, meeting & banquet facilities, ample guest parking (fee), sundry shop, self-service & valet laundry service, and a beauty salon. ... more less
- Reservation Options:
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- Also Known As:
- Pagoda Hotel Oahu
- Pagoda Hotel Hawaii/Honolulu