Our family of four stayed four nights in an Oceanview Room in the Pacific Tower. You cannot see Diamond Head from the room but there was a decent view of the ocean between buildings.
Check in was smooth. We had outstanding service from housekeeping and Lilia greeted us by name whenever we saw her in the corridor.
We were not so pleased with concierge. Arriving on Wednesday mid afternoon, we definitely wanted to visit Pearl Harbour as well as experience a Luau. The lady at the desk (Tara) only gave us the option of a luau dinner at the Hilton Hawaiian Village. It wasn't quite as authentic because there was no pig in a pit since it was on the 6th floor of the hotel.
Pearl Harbour was heavily booked and she could only organise a tour with Roberts Hawaii on the Friday. We were told that this tour included lunch. When we were on the tour bus, we learnt that only a small percentage of the group had the deluxe package which included lunch. Lunch consisted of a turkey sandwich, potato salad, cookie, packet of potato chips and soft drink. It was disappointing that we weren't given the option of not having lunch included.
The worst part was after booking these activities, Tara directed us to a man at the Wyndham desk next to her so there was no escape. After a long flight, the children were extremely hungry and eager to swim at the beach. The man would not stop hassling us. He was rude and obnoxious when we politely declined his offers. It is probably best to stay away from the concierge area all together if possible.
Location of the hotel is fabulous. The beach adjacent to the property is rather rocky although it is only a short walk to a nicer part of Waikiki Beach.
There was a stand on the beach just outside the hotel offering surfing lessons. However, if you head further up to Star Boys (near the Westin property), they offer surfing lessons for half the price of the stand near the hotel.
We had breakfast at Shorebird once. The buffet breakfast was ok. We discovered Bills Sydney on Beach Walk Ave and decided to eat there subsequent mornings.
The pool was good. The men at the towel station were always courteous and friendly.
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- Also Known As:
- Outrigger Reef On The Beach Hotel Honolulu
- Outrigger Hotel Honolulu
- Outrigger Reef Beach
- Outrigger Honolulu
- Honolulu Outrigger
- Outrigger Reef Waikiki Beach Resort Hawaii/Honolulu