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“Overall Amazing!”

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Outrigger Reef Waikiki Beach Resort
Ranked #14 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersSilver level
Columbia, South Carolina
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Overall Amazing!”
5 of 5 bubbles Reviewed October 11, 2013

The staff are very nice and helpful, the property is located right on the beach. The hotel restaurant has the most amazing view of Diamond Head! There is also a Starbucks inside, and the hotel when I had visited had been updated.

Room Tip: Try to get a room facing the pool or the ocean as there is sometimes construction downtown that can...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Landon S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5,645 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Melvindale, Michigan
Level Contributor
87 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed October 11, 2013

Very nice place to stay. We were only there for two nights, but it was very clean and very good service. Room was very very nice and hotel is centrally located.
Bar makes the BEST Mai Tai's!! Walking distance to the beach. I would love to stay here again.

  • Stayed September 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carol B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 11, 2013

My family and I recently spent 7 wonderful days in Honolulu for our first visit to Hawaii. We were so impressed with our hotel. Not only is the location central to all restaurants and shopping malls in Waikiki, the hotel staff are extremely welcoming and only too happy to help you with any request. There are ABC shops on every corner which are convenient to pick up gourmet snacks and lunch packs to have on the go. The bar service by the hotel pool is exceptional and the Mai Tai cocktails are delicious. If you are keen walkers you can even walk to Diamond Head from the hotel (we did even with our two teenage children in tow!). The beach is quite rocky in some parts compared to what we are used to in Australia however just purchase yourself an inflatable tube from the ABC shop and you will be in paradise. We will definitely stay at the hotel next time we visit Waikiki.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Level Contributor
47 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed October 10, 2013 via mobile

Beachfront room required... I.e.If you are going to the beach..don't sit in the car...
You need to experience the opening of the curtains and having sweeping views of the beach, diamond head and the activity of waikiki .
Music playing from 5 at dukes and food and atmosphere is good at dukes ..
Shouldn't spend long in Waikiki.. A few nights ample...for Australian readers..it's a bit like surfers paradise with more shopping and bigger food portions..

Enjoy

Stayed September 2013, traveled as a couple
Helpful?
1 Thank Travelling_Jag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
54 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

We stayed at the hotel in August 2012. Check in & Check out were both quick and well organized. The counter staff were very friendly, helpful and efficient. I would give them a 9/10 rating.
The room was much as expected, having stayed with you previously in 2010. The room was clean and spacious by Honolulu standards and the housekeeper who attended to the room for most of our stay was very friendly & obliging - 9/10.
I had a problem sending email as my device is configured for my local outgoing server. Your engineer was able to get the details of the outgoing quite quickly. (In many hotels I have stayed at, when I encounter the same problem, I get a blank look when asking for the details.)
The pool was a good size (once again for Honolulu) but there is a lack of sheltered lounges and umbrellas. With the bad publicity (and indeed medically based evidence) in regard to the adverse effects of sunbaking, perhaps thought should be given to adding more shelter. The paving surround is hot but I do understand that grass is impractical around a ‘public’ pool. The pool service, on the whole, was very good. Only one server (whose name I forget) was a little disinterested but the other servers were excellent. (Our view of the service was ascertained before, not just after, Happy Hour when everything becomes outstanding........)
The hotel has a number of restaurants and we tried them all.
Breakfast at Shore Bird was a 3/10. Choice was limited e.g. only granola was offered as a cereal and there were no bowls to put it in. The coffee was undrinkable. We had the Do It Yourself BBQ dinner which was OK. I guess it is a case of ‘you get what you pay for’. Service in shore Bird was 6/10
The Ocean House Restaurant was much improved over Shore Bird. The price of breakfast was reasonable and the offerings & quality were good. We also had dinner there and were very satisfied with it. The service at Ocean House was very good - 8/10.
However there was one major problem we encountered with both these restaurants – they are leased to external interests. As a result having the meal charged to the room created a major problem; in using a restaurant outside the hotel one expects to pay with cash or a credit card. Using a restaurant which purports to be part of the hotel promotes the idea that the meal can be charged to the room which is a convenience measure. In charging to the room at Shore Bird and Ocean House required a 20+ minute wait to validate and charge the bill to the room. We subsequently used a credit card which was less convenient. The hotel needs to streamline this arrangement.
The Kani Ka Pila Grille was a very pleasant experience. We enjoyed breakfast, lunch & dinner (plu numerous Mai Tais) there and charging to the room was no problem. The service was excellent and the food very good. The musical entertainment (Nathan Aweau) was excellent and very appropriate as dinner time music.
Having an onsite Starbucks is very convenient and the coffee is much more to our taste than American coffee. (My home city is referred to as the Latte Society and has the reputation of having the best coffee outlets in Australia – America has still not learnt how to brew good coffee........I’m sorry)
The gym was disappointing. The public spaces at the hotel are large and expansive; the gym is an afterthought placed in a small area in the basement and the air conditioning was virtually non-existent. The range of equipment is quite limited.
In summary we enjoyed our stay and find the hotel is in a great location and it very good value.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bundeera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed October 8, 2013

We stayed here on our honeymoon and was disappointed with this hotel. This part of the beach is rocky - it hurts to walk in the water & need reef shoes or just float. There is no common hotel space that fronts the beach, two independently owned restaurants are on the beach front. We were promised a bottle of champagne delivered to our room as it was our honeymoon but that never arrived! On the very first day we were there we had time share people trying to sell us $15000 worth of timeshare points. There is even cards left on your bed promising a Free gift if you go speak to these guys - not very relaxing at all! If you get a room on the east side of this hotel you look directly into the hotel next door about 5 meters away. We paid a substantial amount each day to upgrade from this room. On the plus side the bed is incredibly comfortable, house keeping great and the rooms are very quiet.

Room Tip: Don't get a room the eastern side, it'll look directly into another building just meters awa...
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  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nicki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mustang, Oklahoma
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed October 8, 2013

I love this hotle on Waikiki because it is not the mega giant like the others and has acually the best location (at the western end of waikiki) and allows you to stay out of the mega crowds along the center of the beach or you can stroll down to the crowded area and then back to your slice of paridice. The remodeled rooms are perfect. Nice trendy look, yet tropical eligance.Just the right size to offer big service amenties, yet small and comfortable. Good value for the price and you can opt for little view at low price or magnificant view for higher price. It has good service, valet, check in, etc. No hassels, just fun accommodations. The pool is great, good food service at the pool and evening entertainment if you just want to stay around the hotel. Did I mention "Roys" is across the street? Good area to be in. Stayed three times.

Room Tip: Ask for room facing the pool or ocean view for the best experience. However, if you want to save mon...
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  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TRIPDIVER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Outrigger Reef Waikiki Beach Resort

Property: Outrigger Reef Waikiki Beach Resort
Address: 2169 Kalia Rd., Honolulu, Oahu, HI 96815-1936
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Honolulu
#6 Romantic Hotel in Honolulu
#7 Business Hotel in Honolulu
#7 On the Beach Hotel in Honolulu
#8 Family Hotel in Honolulu
#8 Luxury Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Outrigger Reef Waikiki Beach Resort 4*
Number of rooms: 639
Reservation Options:
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Also Known As:
Outrigger Reef On The Beach Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Reef Beach
Outrigger Honolulu
Honolulu Outrigger
Outrigger Reef Waikiki Beach Resort Hawaii/Honolulu

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