The hotel was gorgeous! our room wasn't fully ocean front but we still got a beautiful view of the ocean. They served breakfast at the poolside every morning and it was delicious, pineapple was definitely fresh every single time and I was allowed to take it up to my room and eat if I needed. The service was awesome and the internet was fast! Everyone that worked there had a happy and friendly attitude. More
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We had an amazing one week stay at the Hyatt Place. We are long time Hyatt Members and this Hyatt Place offers a great location, large rooms and complimentary breakfast.
But what sets this hotel apart is the service. The staff go above and beyond to ensure that the guests are happy. Special thanks to Clifford for the consistent and excellent service. After learning that we would be celebrating a couple of birthdays there, he had a card, cake and bottle of wine sent up to our room. He also checked in on us periodically during our stay to ensure that things were going well.
We look forward to our next trip to Hawaii and staying here again!
Hi Global42347614976,
Thank you for sharing your review of your stay with us in Hyatt Place Waikiki Beach. The team is proud to read your comments on our dedication to awesome service and are excited that you plan on staying with us on your next visit to the island. Mahalo!
Everything was fine about the room and stay, breakfast was good.
Left two items in my room and called the day after checkout, only to be informed my items were never found? Hotel management may want to have more thourough security measures with housekeeping.
Be prepared to volunteer to donate your items to the hotel if they are left behind as they will likely not be accounted for. Disappointed.
I’m reviewing this with the understanding that this is a 3.5 star hotel. Here’s what I like about it:
-affordable price
-free breakfast (for Hyatt world members, just apply it’s easy, but when I went seems breakfast was still free for all) They do serve similar food everyday, but they offer gluten free options which was good because my hubby cannot eat gluten. Sausage, bacon or ham, eggs, potatoes, oatmeal, fruit, miso soup, rice, done breads
-location: very close to the beach (ask front desk for towels and chair)
-reasonable resort fee ($15/day) compared to $30 at most other hotels
-$5 credit per room per day, which we used to buy water ($3 a bottle or fruits $1 each). We used it to buy Frappuccino at their cafe ($5ish)
-close to lots of shops and restaurants in the Waikiki area.
-rooms were clean, staff were helpful
-They only give you water on the first day if you are not a tiered hyatt member. It’s ok just buy it for $1 at the abc store next door.
-the ocean view is blocked by other buildings.
In conclusion I would come back!
I’ve stayed at the Aston next to it before, prefer Hyatt place. Stayed at the Modern, double resort free, but prefer this location better.
Hi happyjubilee,
Thank you for sharing your review of your recent stay with us in Waikiki. We're glad you found great value in our accommodations and see you were able to take advantage of our convenient location to explore. Your recommendations are helpful to our upcoming guests and we can't wait to welcome you back for your next stay.
Stayed for 10 days. Have stayed here before. My first to stay in 2016 was much better, and therefore this time I return to the hotel. I thought that the hotel was dirty especially shared areas like the elevators hallways and breakfast area. Floors needed vacuuming and mopping, was just dirty. Air conditioning did not work, maintenance had to be called twice. TV did not work for the entire time of stay. Bed sheets stained yellow. Bugs in the room which turned us off completely. Will not stay here again.
Hi Brilliantstar13,
Thank you for taking the time to share your review. We are concerned at your comments regarding your experience, as they are not typical of the usual feedback we receive from our guests. The team would be happy to speak with you in greater detail if you would like to share your contact information with us privately. We hope to have the opportunity to speak with you and work to make your situation right.
The hotel is located near the beach and many restaurants. It is a great location, affordable 4 star hotel with friendly staff, clean rooms and free breakfast. It can't get any better than this! Hyatt Place is my home away from home and I will def booking my next visit at the Hyatt!
Hi Travel21906666951,
Thank you for sharing your review of your experience with us at Hyatt Place Waikiki Beach. We're proud to read that our location is your home away from home. We see you were able to take advantage of our awesome amenities and have shared your compliments with the team. The team looks forward to your next visit and meeting all your expectations once again.
