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Hyatt Place Waikiki Beach
Ranked #16 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersBronze level
Reviewed July 23, 2012

Hyatt Place is a great place to stay. The free breakfasts were very helpful to keep us on budget and while the area around the pool is windy, we ate breakfast here every day. We had 2 types of hot sandwiches, pancakes or waffles, pineapple, bread, bagels and pastries, Starbucks coffee and juices. You also have the option of using the tray provided in your room and going up to your room with your breakfast. We were given an Ocean View room which was very kind and while we asked for 2 queen beds and got a king bed and pull out couch (not really an issue for us), we still think this is one of the best places to stay - and the MOST comfortable beds ever! Our housekeeper, Adela, was a joy to deal with as she was efficient, and helpful (she was great with information about Oahu). Front desk staff was very helpful as well. Beach towels can be obtained at the front desk and just across the front desk is a little basket full of apples if you need a snack. The front desk also has a bus schedule. The beach is less than a 2 min walk down the street and an ABC store is right next door. Wolfgang Puck is at the end of the street, across from the beach. The beach as you walk down the street is walled in so it is protected from the waves (and surfers) making it more enjoyable to swim. The waves can be seen coming over the top of the wall when the tide comes in. It was full when we arrived but luckily I’d arranged for a day room (you do have to pay for this) as we had a very late flight out and needed the room until 8pm as they do not have a courtesy room. I’d highly recommend this place for cleanliness and efficiency.

  • Stayed: July 2012, traveled with family
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2  Thank siesta4_1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at Hyatt Place Waikiki Beach, responded to this reviewResponded August 10, 2012

Aloha Siesta4_1,

Mahalo! We will share your praises with Adela. We are really happy to hear that your stay was pleasant and that our beds satisfied you. We look forward to seeing you back.

Best,
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,600 - 2,606 of 3,086 reviews

Reviewed July 22, 2012

My mom and I stayed here for 8 nights during the first week of July, 2012.
We had a basic room on the second floor with a wonderful and very comfortable queen size bed, and with a balcony which had no view, but the back of the hotel. That part didn't really matter to us because we didn't pay for an ocean view room.
Once again, the bed was extremely comfortable. The room was a decent size and very clean. It was cleaned every day and fresh towels were available to us.
The ladies at the front desk were nice and helpful. We had some problems with my mom's credit card and the issue was arranged within less than 24 hours by them. So we are grateful for their fast and positive handling of the situation.
The bartender, Nick, and also the one in training at that point, Adam, were extremely nice, friendly, and helpful answering our basic questions about the island. They also made good Mai Tai drinks.
Lucia, the housekeeper, was very nice and did a wonderful job cleaning our room.
The hotel is 2 blocks away from the beach. It is 1 block away from an ABC store. It is really in a convenient location to everything.
The buses stop right in front of the hotel, so if you want to adventure out on a city bus, how we did since we didn't have a rental car, you can do it in a fast and safe manner.
The hotel overall is very clean and you can tell it was newly renovated.
The breakfast area is on the third floor of the hotel. They start serving breakfast at 6:30am and I believe it goes until 9am. My mom and I were there usually around 7am. The place was always packed, regardless of the time we went to eat. They offer a variety of breakfast foods and they are always fresh. After a few days you do get sick of it, but I still believe that it is a cheaper option than paying 20 dollars for 1 person for a 3 egg omlette. So if you are picky than I suggest you find that place and spend your money. Unfortunately, the area for the breakfast is extremely windy, it is like a corridor between some tall buildings. If it rains than I suggest you take your food with you to the room. There are only a few places to sit under a roof, but those are taken very soon.
The pool is very small and is on the same third floor. I've seen 1 person use it during our week long stay. Why would you even use it when the ocean is 2 blocks away?
Ohh, and they have freshly brewed Starbucks coffee for breakfast every day which is liked by many of the American guests. Although I would like the hotel to brew the Kona coffee to support their own Hawaiian brand.
The room, at nights, was a bit noisy because of the deliveries going on in the back and also from the people walking on the street. We didn't really mind that as we were exhausted from our days on the beach and on the island.
I think this is a good hotel, very conveniently located to Kuhio, Sans Souci, and the Waikiki beach.

Room Tip: Higher floors and not overlooking the backyard of the hotel which has deliveries and with no view at...
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  • Stayed: July 2012, traveled with family
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3  Thank upsygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 19, 2012

The staff were very friendly and helpful. The rooms were a good size and they allowed our family of 5 ( kids 6,8,10) to stay in one room which made it a very good price compared to many other local hotels. I usually don't like to have the whole family in one room but it worked well with big rooms and a frosted glass partition between beds and couch. My travel agent told me we would need two rooms but when I booked the room on booking.com they allowed us in one room - I ditched the agent at this point! We were in a deluxe room with 2 queens which was nicely decorated and very clean. The breakfast was really good, although the breakfast area/ pool a little tired ( sure didn't look as good as on the photos!). It was a little noisy but then the whole area probably is. A few blocks off the beach and 10 min walk into the main Waikiki area. Very family friendly - always handing the kids colouring things, buckets and spades, etc etc. my only dislike was the lifts- two lifts for about 18-19 floors meant walking was generally the best option even though we were on level 14. Seemed like good value compared to many others in the area

Room Tip: Ask for a quiet room maybe? Or one not too far to walk up to if the lifts are slow
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  • Stayed: July 2012, traveled with family
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3  Thank Claude_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2012

Was told we were upgraded at check in, but our room was so small - nothing like the photos! Just as small as our hotel room in NYC.. and that was tiny. Also not a fan of the bathroom layout.

Service was great, free computers/ internet access was very handy. Would have loved to try the breakfast but we had a very early flight. Overall, was an adequate room for the one night.

  • Stayed: June 2012, traveled as a couple
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Thank sweetydkny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at Hyatt Place Waikiki Beach, responded to this reviewResponded August 10, 2012

Aloha Sweetydkny,

I appreciate the time you took to share your comments about the hotel. I am sorry to hear that the room was small too small for you. Try to experience our luxury rooms, they are more spacious.

Mahalo,
Guest Services

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Reviewed July 15, 2012

after changing rooms on the 11th floor,as we wanted beach view but had to catch glimpses through the buildings in front we got a 'disabled' room on the 7th floor facing the mountans. Huge room with small lounge room with 2nd TV....great space and large bathroom,but no bath. Free breakfast is good, but only till 9am during the week,and we want to sleep in!Pool area on 3rd floor is extremely windy with very small pool,so a little disappointing,but the beach is very close as an alternative.Bed and pillows were great.

  • Stayed: July 2012, traveled as a couple
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1  Thank Wendy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at Hyatt Place Waikiki Beach, responded to this reviewResponded August 10, 2012

Aloha Wendy M,

Thank you for your review. We strive to offer rooms that best suit the needs of our guest, though it is apparent that we failed in your case. We would like to take this opportunity to apologize and we will be glad to have you back at the Hyatt Place Waikiki Beach soon.
We are really happy to hear that you felt your stay was a great value. Thank you for sharing your experience with us.

Mahalo,
Guest Services

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Reviewed July 14, 2012

This hotel is located one block from the beach. The staff there are friendly and really helpful. The room was on the 12th floor and was a double. It was a large room, the beds were comfortable, the room tastefully decorated and it offered a view of the beach. It also offered free wifi. The bathroom was decently large as well and offered a nice amenity kit, including toothpaste. There is a complimentary breakfast for guest from 6:30am - 9:30am. The hotel lobby is nice, and the bar is reasonably priced and open at all hours. I believe this hotel is a bargain compared to other hotels in the area and does its best to help guest, including checking us in early even though we arrived at noon. The only downside is that even though we were on the 12th floor you can easily hear noise from the street including car alarms, horns, etc. Also there are only two elevator cars for our side of the hotel and they are not that quick so plan a few minutes for reaching the lobby from the rooms.

Room Tip: Consider an ocean view if available.
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  • Stayed: July 2012, traveled as a couple
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1  Thank Nathan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KokuaHospitality, Guests services at Hyatt Place Waikiki Beach, responded to this reviewResponded August 10, 2012

Aloha Nathan E,

Mahalo. We are glad to hear that your stay was pleasant and we would like to apologize for the noises you got from the street. We hope that the noises and the delay you have encountered with the elevators did not ruin your time here.
We are extremely committed to providing all our guest with the highest standard of service in the industry.
Best,
Guest Services

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Reviewed July 14, 2012

Stayed here for 4 nights before moving on to Kailua. Due to a flight delay of nearly 7 hours we didn't arrive until 1.30 AM (by which time we had been up for more than 20 hours) but check in went reasonably smoothly, although we didn't really appreciate being advised to turn up for breakfast as soon as possible after 6 AM as "sometimes its all gone after the first hour!"

In the event we took our chances and went down for breakfast on the pool terrace at around 8.15 AM, and there was still plenty of food available for everyone although the selection is fairly limited and it was rather chaotic, with no tables immediately available and a strong breeze blowing. Breakfast finishes at 9 AM on Monday to Friday which seems absurdly early for vacationers (10 AM at weekends is more civilised) but apart from one day when the danish pastries had all gone, we had no problem in getting what we wanted, although after the first morning we chose to take it back to our room to eat rather than hang around for a table.

The room itself (cheapest available) was rather small but clean, modern & tastefully decorated. We didn't really use the lanai as it was very narrow, faced other high-rise buildings across the sidestreet, and didn't get any sun. On arrival the fridge wasn't operating - we reported it on our first morning but when we returned to our room late in the day there was still no sign of life! This time they sent an engineer straight up and it turned out that it wasn't plugged in, although there was no way you would know this unless you had managed to wrestle it out of its fitted surround - not something a guest should be expected to attempt!

Like most affordable options around Waikiki, the pool is very small and not really suitable for a swim, nor is the terrace particularly inviting for sunbathing (only 5 sunbeds out at breakfast although they might put out more later in the morning). You are, however, only a few minutes walk from Kuhio Beach Park with its large beach pool, and the front desk will provide you with fresh beach towels every day to take with you. We also tried out the Hilton lagoon area and the beach in front of the Pink Palace, but actually found that we preferred the beach right on our doorstep. Hiring beach-beds, umbrellas, etc. seemed uniformly expensive right across Waikiki, so if you can take along your own bathing accessories you should save yourself quite a bit of money.

Whilst in the room we did quite frequently hear a noise that we originally thought was the wind howling, however, it would appear that is was actually linked to something mechanical (possibly a lift shaft or ice-making machine), although we never quite pinned down what the cause was - thankfully we never heard it too late in the day or overnight. Otherwise I would say that the hotel makes a comfortable and adequate base provided you are planning on eating out a lot (in-house catering options are very limited), and don't envisage spending too much of your day in the hotel itself. The free internet access proved very useful, and by-and-large the front desk staff were fairly helpful.

Eating out in Waikiki actually proved to be more of a challenge than we had anticipated - this hotel is on the eastern periphery of town so you will generally need to head westwards for eating options. Most restaurants seem to be attached to hotels or located in shopping malls, and the few options that enjoyed sea-facing locations seemed exhorbitantly expensive. Nearly all the decent affordable options were big and busy, and at dinner involved waiting for a table for up to half an hour - the food itself was generally good but service was very in-your-face and you tended to feel that they were trying to move you on as soon as you'd put your cuttlery down so the next paying (and tipping!) customer could be wheeled in. Certainly the restaurants we visited didn't feel conducive to enjoying a leisurely drink after your meal. Self-catering in Waikiki might be problematical, too, as there seemed to be a dearth of conveniently located supermarkets, so you might well find yourself confined to the limited options provided by the ubiquitous ABC convenience stores (on virtually every corner and attached to virtually every hotel). If you want something a bit more relaxed and convivial then you might well be better off basing yourself in somewhere like Kailua, which seemed more convenient for self catering as well as having quieter restaurants. Public bus transport on the island is cheap and fairly regular, so it should be feasible to travel between Kailua / Honolulu / Waikiki without too much difficulty, although we never actually tried it.

Undoubtedly the beaches and climate are Waikiki's prime draw, and if you want to do it on a relatively modest budget then I would say that the Hyatt Park represents a fairly decent option. If, however, you are looking for the "wow" factor then I would suggest you look elsewhere although the chances are you will need to have extremely deep pockets!

  • Stayed: June 2012, traveled as a couple
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5  Thank pvfc819
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Place Waikiki Beach

Address: 175 Paoakalani Avenue, Honolulu, Oahu, HI 96815-3743
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Honolulu
#8 On the Beach Hotel in Honolulu
#12 Business Hotel in Honolulu
#17 Family Hotel in Honolulu
#20 Romantic Hotel in Honolulu
Price Range: $200 - $404 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hyatt Place Waikiki Beach 3.5*
Number of rooms: 426
Official Description (provided by the hotel):
The Hyatt Place Waikiki Beach is conveniently located on the Diamond Head end of Waikiki and just a 3-minute walk to the golden sands of Waikiki Beach. The 100% smoke-free Hyatt Place Waikiki Beach is a spring board to many activities and attractions for the visitor on the go. Our Complimentary a.M. Kitchen Skillet™ breakfast available in our Guest Kitchen features freshly prepared breakfast sandwiches, waffles, French toast, pancakes, oatmeal, and Asian specialties. Stay refreshed with a selection of specialty beverages made with Starbucks(R) espresso roast and a variety of premium beers, wines & cocktails. During Happy Hour (4 to 7 PM daily), enjoy Long Board and Big Wave draft beers for $6, Stella for $7, and Mai Tais for $7. Open 24 hours a day, 7 days a week, our Gallery Market offers a selection of bottled beverages, perfectly packaged grab 'n go items from salads to sandwiches, while our Bakery Case offers an array of tempting pastries and sweets. Complimentary 24-hour Stay Fit(R) fitness center with Life Fitness(R) cardio equipment located on the third floor. Sliding door access to the pool deck. Valet parking: $32 daily fee. ... more   less 
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Also Known As:
Ocean Resort Honolulu
Ocean Resort Hotel Waikiki Oahu
Ocean Waikiki Hotel
Ocean Resort Hotel Waikiki Honolulu
Ocean Resort Hawaii
Hawaii Ocean Resort
Ocean Resort Waikiki
Ocean Hotel Waikiki
Ocean Hotel Honolulu
Hyatt Place Waikiki Beach Hawaii/Honolulu

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