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“Not what we were looking for”
Review of Manoa Valley Inn

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Manoa Valley Inn
Ranked #1 of 7 Honolulu B&B and Inns
Cardiff
Level 5 Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Not what we were looking for”
Reviewed October 26, 2013

My husband and i spent two nights here following six nights in a resort on the Big Island. We booked this looking for something a bit different and with a homely feel.

Firstly, we didn't do our research properly. You really do need a car to stay here. It's at least 45mins walk from the main strip and both the taxi and airport transfer both got lost trying to find it.

The whole house does have a Victorian feel and you do feel like you've stepped back in time. The family who live there and mange it were wonderful and friendly. The home cooked breakfast in the garden (pancakes!) was lovely.

With all the original fixtures and fittings the shower in the bathroom was difficult to use. So much so when we left for our flight at 3am we had to leave with it still on having spent over 30mins trying to turn it off.

The other odd thing was that it had quite a spooky feel.... Living in Wales I'm used to staying in converted old houses but there was something a little odd about this place. All In my head I'm sure! And maybe a good reason for some to visit :)

Thanks to the family for their hospitality.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
4 Thank KerryCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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184 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
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Boston, USA
Level 4 Contributor
38 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed July 18, 2013 via mobile

As an alternative to a Waikiki hotel, this is one of the few options, and the setting is lovely. The grounds are very well kept, and this should be a delightful oasis. There are, however, many details that need attention. Start with the toilet that won't properly flush and got frankly stinky over time, as there is no regular housekeeping, even with a stay of 5 days, as ours was. The absence of any housekeeping also meant that when we left towels to be changed (as the sign in the room indicated), they weren't, and we had to ask for toilet paper when we ran out. The sheets are ancient and pilled, and the room terminally musty. The whole house is overstuffed with tons of "antiques" and brick-a-brack. It just has the feel of a place that has been collecting "stuff" forever with little attention to style or function.

Breakfast was okay, but the staff never seemed to have it fully up and running, and the toaster oven kept dying. What others have noted about space is true -- seating is an issue.

The "hostess" is certainly not the warm and welcoming sort. This is a registered landmark, but she never offered any stories about the property and its history. No offers of advice about things to see, and I overheard rather unhelpful advice being given to others. No beach gear to borrow. No maps or restaurant guides. She is more interested in selling her organic potions than in tending to the needs of her guests.

This is all stuff that can be fixed, and I hope it will be, because I'd like to be able to recommend this place to others.

Stayed July 2013, traveled as a couple
Helpful?
9 Thank profnancy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Owner at Manoa Valley Inn, responded to this review, October 28, 2013
Dear Clients,
We apologize to guests who feel service was not up to their expectations. We have effectively a 24 hour staff and owners on the property that are always talking, available for customer needs and services, Yes we are in a great location and occasionally water pressure and something is quirky as would be found in a hundred year old home
Our breakfast and setting compares favorably and far better than most hotel settings. Food is freshly prepared, when possible organic, and we serve guests what we eat as well each morning.
Advice to any traveler is, we as other bed and breakfasts, offer a great alternative to Waikiki, crowding, parking and a great home experience.
Whether you visit and stay with us or elsewhere you will have a great relaxing trip with bountiful beaches,sights to visit and most important Aloha wherever you go,
Aloha,
Mark GLen
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maryland USA
Level 3 Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 16, 2013

The Manoa Valley Inn is a great base for exploring the island. The rooms are clean and well appointed, the service is great, and the old building has a wonderful charm. It is located in a quiet residential neighborhood. Breakfast was satisfying with a great selection of food. Our reservations were made by email, with prompt responses from the owner. It is close to the university, but if you are exploring the island, an automobile is recommended. My wife and I would certainly stay there, if we ever have the chance to visit the island again. I would also recommend it to my friends, as friends of ours recommended it to us.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
1 Thank Broadstone_Joe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kamuela HI
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 6, 2013

My husband and I have stayed in many B&Bs in old houses, and we recognize that they may be quirky, but when the house is old, the housekeeping and service needs to be top notch to make up for other inconveniences. We found the rooms and bathroom were not as clean as they should be. When we arrived for breakfast, there were no plates or utensils out, and while there was fresh fruit, the muffins were stale.

Our bed was very comfortable (the fact that the linens didn't match didn't bother me) but there weren't many hangers. The soap and shampoo was just odd (the owners seem to have a connection with an oriental herb shop in Waikiki.

We liked the location (my husband grew up in the neighborhood) and it is easy to get to the freeway, but the Inn itself needs TLC.

Room Tip: The John Guild suite has air conditioning, although we didn't use it.
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  • Stayed July 2013, traveled with family
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank ainahou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mark G, Owner at Manoa Valley Inn, responded to this review, July 15, 2013
Aloha Guests,
Quaint, eclectic, restorative, welcoming and healing are our goals as owners. We truly feel bad for the occasional guest who was not fully satisfied. Here is what we do...greet you warmly along with an occasional extra excited bark from one of our dogs - Juju our 18 year old Lhasa Apso who is blind, deaf and an inspiration to life, manages the front and greets people.
Rooms are always maintained to hotel quality cleanliness and more. Yes, occasionally a human error occurs but we are always there to adjust and accommodate our guests. Monica our guest service coordinator...fancy way of saying all around friendly woman to help with anything....from directions to comforting attentive ear to hear a story is available...Coffee is out at 7 and breakfast at 7:30....eggs and pancakes to order....breads, local fruits, soup, rice and Asian fare most mornings....
The pool is cool and filtered with a saltwater filtration system and gardens overflowing with plants and flowers.
Yes the Aloha spirit does exist....showers and water are great but do not expect the thrust of a new York city fire hydrant.....relaxed, friendly, free parking..imagine..$25- $35 to park in Waikiki....value, service and a great place. Waikiki is always available for those who prefer the anonymity of high rises. As owners we occasionally go out to dinner and even spend a night in Waikiki...think we need to get away and just makes us appreciate staying at home more.
Please, to all guests - let us know if there is anything needed before or during your stay....happy travels to wherever you go and may you also find peace and relaxation at home.
Aloha,
Mark
Owner
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waimea, Hawaii
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed July 5, 2013

We stayed two nights in the John Guild Suite. I grew up in the area and had been in this house 35 years ago, long before it became the John Guild Inn or the Manoa Valley Inn. My wife and I love old house B&Bs, and have stayed in many so we are accustomed to floors that are not quite level and some blemishes. What the other reviewers say about the owners is true. They are sweet and helpful. One of my issues has to do with what appears to be deferred maintenance on the house, including peeling paint, sagging wall paper, unfilled holes in the dry wall, windows that rattle. Having a background in building maintenance I know that these are easily remedied if there is an ongoing effort to do so. My other issue has to do with a breakfast that not ready at the appointed hour and included stale English muffins. (The papaya was terrific though.) Besides the sweetness and helpfulness of the hosts, the other positive is that the bed was good, though those are insufficient to make me want to stay again or to recommend it to friends.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
7 Thank kamuelabob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Honolulu hotels

Oradell, New Jersey
Level 5 Contributor
69 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed May 20, 2013

This historic Victorian house is located near the University, practically right off the the main H1 hwy. Do not stay here if you do not have a car and if you're looking for tons of modern conveniences. The owner is very kind, if quiet, but is available should you need anything. The location is great because you're not right in downtown, but with a car, you have easy access to all the sights. We stayed in the Davies room on the top floor which is large and gets tons of great light. The free breakfast is a fantastic plus, especially the pancakes (we really liked the pancakes). We only wish the pool area was a slightly less buggy. This is a great place to stay and a very good value.

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
3 Thank Shasta C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Greeley, Colorado
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed May 6, 2013

The Manoa Valley Inn was such a charming place to stay. We traveled with another couple in mid April. They stayed in the Baldwin Suite and we stayed in the Davies Suite. Both rooms brought you back in time. They were spacious, comfortable, clean rooms. Our suite had a beautiful view of the city lights. Their suite was on the 2nd floor, ours on the 3rd. A bit of a climb but well worth it. This Inn is on the National Register of Historic Places built in 1912. Monica and her family and staff bent over backwards to make our stay perfect...from making dinner reservations for us, to guiding us on places to visit & to the wonderful breakfast each morning. Their 3 cute dogs greeted us every day. We will be sure to come back for another visit. Your new friends from Colorado salute you, Manoa Valley Inn. Job well done!

Room Tip: The Davies Suite was our favorite. The room was big with a comfortable bed. The view of the city lig...
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  • Stayed April 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank ginihco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Manoa Valley Inn

Property: Manoa Valley Inn
Address: 2001 Vancouver Dr, Honolulu, Oahu, HI 96822-2451
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 7 B&Bs / Inns in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Manoa Valley Inn 3*
Number of rooms: 7
Official Description (provided by the hotel):
The Manoa Valley Inn is a Victorian Inn filled with European antiques with a bit of island flair. This Historic Country Inn is an Oahu landmark located in an exclusive area of Honolulu right by the University of Hawaii. The Manoa Valley Inn was built in 1912 and provides a luxurious and quiet experience away from the din of Waikiki for visitors and local residents alike. The Inn is listed on the National Register of Historic Places. The prestigious Country Inn is conveniently located within minutes of Waikiki and the downtown Honolulu business district, yet it is surrounded by the beauty, luxury, and serenity of Manoa Valley. Relax in the quiet of the peaceful and spacious veranda and soak up a bit of Hawaiian nostalgia from years gone by. Stay with us, it's a very special surprise. It is an intimate retreat that provides a unique alternative to resort living. The Manoa Valley Inn has six special, spacious rooms and a charming country cottage waiting for you. We are within walking distance to U.H. Manoa, bus lines, restaurants and theater. Relax in our tropical saltwater heated swimming pool with a soft flowing waterfall located in a secluded garden with many trees and flowers. Breakfast consists of island fresh fruits, yogurt, bread, muffins or bagels, cold cereal, coffee, tea & juice, as well as brown rice, oatmeal with plenty of assorted nuts and dried fruits, a variety of tofu dishes and stir fried vegetables .. eggs when served are from an organic farm run by a family member. We buy local products from local organic farms as much as possible.Our Inn has five permanent guests who are 4 friendly and playful dogs and 1 mysterious black cat! E Komo Mai... Come In, Join Us. ... more   less 
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Also Known As:
Manoa Valley Hotel Honolulu
Manoa Valley Inn Hawaii/Honolulu

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