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“Good hotel in a great location with Great staff”

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Aqua Bamboo Waikiki
Ranked #45 of 84 Hotels in Honolulu
West Vancouver, Canada
Level 4 Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Good hotel in a great location with Great staff”
Reviewed February 23, 2013

Normally stay in apartments but for 3 days we chose this hotel as we wanted to
check out the area of being right in the core of the busy Waikiki strip. The price
was right, along with the great staff, location, etc. The happy hour hula show on
the Thursday nite was a bonus.

Room Tip: Would recommend asking for the rooms facing the pool. We stayed on the street side and it was a bit...
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  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PJRetire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, March 4, 2013
Aloha PJRetire,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.
We are so happy to hear that you found the hotel to be a good value and we were able to provide you with the great service we are so well known for. We are also pleased that you enjoyed the convenient location of the hotel and our weekly Manager’s Receptions, the Bamboozle.
On behalf of all of us at Aqua Hotels & Resorts, we appreciate your patronage and look forward to serving you again in the future! Thank you very much for all your positive comments and we look forward to your next visit!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,791 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (403)
Date | Rating
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English first
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 20, 2013 via mobile

Very clean, hotel staff extremely helpful, good location: just a few minutes walk to the beach and popular restaurants. Free wifi for guests in the lobby and a decent pool area for the price/size of the hotel. Street noise at night slightly annoying but somewhat expected given the busy nature of the location. Bathrooms could be modernized slightly, however bedrooms were extremely clean and modern with a very generously sized kitchenette. Highly recommended if you go to Waikiki with the intention of spending all day at the beach/shops.

Stayed February 2013, traveled with friends
Helpful?
1 Thank E S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, March 3, 2013
Aloha E S,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.
We are thrilled to hear that you found the staff to be helpful during your stay and that you enjoyed the convenient location of the hotel. We are also pleased that you enjoyed our pool area and many complimentary amenities we offer such as internet services.
On behalf of all of us at Aqua Hotels & Resorts, we appreciate your patronage and look forward to serving you again in the future! Thank you very much for all your positive comments and we look forward to your next visit!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lahaina, Hawaii
Level 6 Contributor
215 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed February 20, 2013

I do not usually spend this much for a hotel room but decided to check it out. This is considered a boutique hotel I guess because of its size. The rooms were redone but I noticed the paint job was bad in the bathroom where the fixtures are old in the tub/shower and the sink has a spout that is too big for it. The tiny kitchenette was useable and sufficiently stocked with utensils. The bed was comfortable, furnishings tasteful. The noise in the room was bad from outside traffic on Kuio Avenue. I ran the fan all night to try and mask the trucks and buses. Staff was pleasant but no complimentary printing of boarding passes, you have to pay for internet access and the cost of printing. Tiny pool opens at 9 AM as does the tiny hot tub. The elevators and hallway floors are old and scruffy. There are better places for less money.

Room Tip: If possible get one not on Kuhio Ave.
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  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank medanne1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, March 3, 2013
Aloha Medanne1,

Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations and for the inconveniences that you endured. We truly value your patronage and appreciate your honest feedback.
We apologize for the inconveniences you endured due to the noise of Waikiki. Should you book with us again, we would be happy to ensure you are accommodated in a quiet Courtyard View room.
Should future travel bring you back to Hawaii, we hope that you will give us another chance.

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Agassiz, Canada
Level 3 Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 18, 2013

Thanks to all the staff at the Aqua Bamboo for a wonderful stay at this Boutique Hotel in Waikiki. Friendly and helpful faces everyday along with their Thursday night Bamboozle always makes our stay most pleasurable. Really enjoy the daily beverages available in the lounge, Ice tea or Lemonade as well as lemon water. We hope to see you again.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMW951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, March 3, 2013
Aloha AMW951,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.
We are thrilled you found the staff to be friendly and helpful throughout your stay with us. We are also so pleased to hear that you enjoyed our many complimentary amenities such as beverages in the lobby along with our weekly Manager’s Reception, the Bamboozle.
On behalf of all of us at Aqua Hotels & Resorts, we appreciate your patronage and look forward to serving you again in the future! Thank you very much for all your positive comments and we look forward to your next visit!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 17, 2013

We stayed here for three nights in Feb 2013. On the positive side this hotel is located just a few minutes walk from Waikiki beach, but on the negative side the rooms are very small and could use an update - especially the bathroom. We had to change room since the first room we got had a very bad smell and suspicious black spots in the ceiling. There was a lot of noise from the street which made it difficult to sleep, so would recommend to avoid a room facing towards the street if possible.

The personnel was very service-oriented, but overall the hotel didn't live up to the three stars or prices.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank janusborgesen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, March 3, 2013
Aloha Janusborgesen,

Thank you for taking the time to bring your experience to our attention. We hope that you will accept our sincere apology for failing to meet your expectations and for the inconveniences that you endured. We truly value your patronage and appreciate your honest feedback.
Please know that the entire team at the Aqua Bamboo Waikiki is committed to taking the necessary steps to ensure that this experience is not repeated.
Should future travel bring you back to Hawaii, we hope that you will give us another chance.

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Level 6 Contributor
149 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed February 17, 2013

Pros: helpful service, complimentary treats in the lobby like iced tea and apples, clean rooms with kitchenettes, perfect little pool and hot tub, two blocks from the beach, close to restaurants, great walking and bus access around town, can't beat the price!
Cons: some noise from city traffic, loud air conditioner, small hotel front which makes drops offs a little tricky
Will happily stay here again, thanks Aqua Bamboo!

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amie L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, March 3, 2013
Aloha Amie L,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.
We are pleased to hear that you found our staff to be helpful and you enjoyed the convenient location of the hotel to Waikiki beach and many shops. We are also thrilled to hear that you enjoyed our private and serene pool area and our many complimentary amenities such as beverages and apples in the lobby. We would like to have our engineering team assess the AC in your room and would appreciate it if you could contact me at nyoshimoto@aquaresorts.com with further details of your reservation with us.
On behalf of all of us at Aqua Hotels & Resorts, we appreciate your patronage and look forward to serving you again! Thank you very much for all your positive comments and we look forward to your next visit!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Level 3 Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed February 15, 2013

This review may be a little after we stayed but it's the first chance I've had to write.

We arrived very late (1.30am) and well after check in due to a delayed flight. The guy on reception was a little grumpy BUT THIS WAS THE ONLY TIME WE HAD DODGY SERVICE!! Aqua Bamboo is not a 4 star but a VERY GOOD 3 star if you are comparing to US standards.The beds are double beds, not queens or kings. The rooms are on a par with UK hotel rooms in size BUT fabulous little kitchenette if you want to make lights snacks, teas, coffees etc. Also coffee, teas etc free in reception. No WIFI but you do get free internet via wire connection (wire supplied by reception to fit laptop free of charge). The pool is FABULOUS! Small but beautiful. Warm, clean and private (if you don't mind being overlooked by skyscrapers on 2 sides BUT didn't bother me!!). It is only 5 mins from Waikiki beach and the main street with all of the designer shops and restaurants. Get the bus if you can. Get to see the real island. ALSO GO TO THE POLYNESIAN CENTRE!!!! AMAZING DAY!! You get to experience ALL of the differing cultures of Polynesia. We also took a day trip to the Big Island by plane (Hawaii) - not cheap, around £300 each BUT well worth it. Also took a 1 hour helicopter tour over Maui, amazing sights and well worth the money. I would really recommend this hotel as value for money. If you stay on the main street you will be charged at least £250 to £500 per night for a hotel and you're never in the room because it is such a beatiful place.

Room Tip: They were renovating when we were there but we weren't disturbed at all. A pool view is fab but...
See more room tips
  • Stayed May 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquabamboo1, Guest Relations Manager at Aqua Bamboo Waikiki, responded to this review, March 3, 2013
Aloha Karen L,

Thank you for taking the time to share your feedback of the Aqua Bamboo Waikiki. We are delighted that you enjoyed your time with us.
First of all, we would like to apologize for the less than welcoming feeling you received at check in. We will address this with our staff. We are however very pleased to hear that you found the hotel to be a good value and you enjoyed the central location to Waikiki Beach, shops and restaurants. We are also delighted that you enjoyed the convenience of your kitchenette along with the many complimentary amenities we offer such as beverages in the lobby and internet services.
On behalf of all of us at Aqua Hotels & Resorts, we appreciate your patronage and look forward to serving you again! Thank you very much for all your positive comments and we look forward to your next visit!

Mahalo,
Nicole Yoshimoto
Guest Services Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Bamboo Waikiki

Property: Aqua Bamboo Waikiki
Address: 2425 Kuhio Ave, Honolulu, Oahu, HI 96815-3301
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#26 Family Hotel in Honolulu
#27 Business Hotel in Honolulu
#29 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Aqua Bamboo Waikiki 3*
Number of rooms: 91
Official Description (provided by the hotel):
Aqua Bamboo Waikiki is an intimate, Southeast Asian-inspired, boutique hotel located 1 1/2 blocks to the beach. If you're looking for a true oasis in the heart of Waikiki with a lush outer sanctuary including an outdoor pool with waterfall, jet spa, barbeque grill and cabana, look no further. With our hospitality fee, Aqua Bamboo allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), Beach Towel and Chair rentals, Waikiki Shuttle Service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. In addition, studios and suites include a 32-inch LCD TV, mini-refrigerator, microwave, coffeemaker, stove-top and energy saving sensors for our guest rooms. Located poolside at the Aqua Bamboo Waikiki, The Lovin' Oven specializes in unique hand-tossed Artisan pizzas using fresh, local ingredients. Open daily from noon till 9 PM. Closed on Tue. ... more   less 
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Also Known As:
Aqua Bamboo Waikiki Hotel Honolulu
Aqua Bamboo Hotel
Aqua Bamboo Honolulu
Aqua Bamboo And Spa
Aqua Bamboo Waikiki Hawaii/Honolulu

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