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“Great location..functional not luxury” 3 of 5 stars
Review of The Imperial Hawaii Resort at Waikiki

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The Imperial Hawaii Resort at Waikiki
Ranked #59 of 84 Hotels in Honolulu
Trenton, Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great location..functional not luxury”
3 of 5 stars Reviewed February 24, 2012

The Imperial's location can't be beat for downtown action, catching excursions or hopping on the trolley. Waikiki means shopping and restaurants, it is not the carribean vacation you have experienced in the past. Definitely do the cirlce island tour on your first day and then make plans to go back to Haunama Bay to do the snorkelling, this is where you'll get the most kick for your buck and experience.

The beach is a city block away, what beach there is..remember Waikiki is a manmade beach. The hotel has a pool on the roof top that is the same size as most homes. It is incased in cement walls with no view, windy. The hot tub facility is a joke, with two home style hot tubs on the 3rd floor, only one worked.

The hotel staff is great and friendly, a Denny's is located next door. This hotel needs to do some upgrading, it is very functional but small. Do not stay in a studio, even for two people!!! We stayed in a Banyan and it fit us and our luggage. Waikiki is a touring holiday, not a beach holiday.

Room Tip: Ask for a room facing Lewers street, if you don't you will listen to garbage trucks all night lo...
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  • Stayed February 2012, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 1 of 5 stars
      Sleep Quality
    • 1 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AirArmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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561 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Surprise, Arizona
Level Contributor
93 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
3 of 5 stars Reviewed February 6, 2012

The hotel room was upgraded to an ocean view by someone in reservations. The view was spectacular.
We rented a car and felt the conceirge desk would have preferred that we book our tours through their services, not very helpful at all.
Best advice we received was from our rent a car agent at the airport. Three wonderful places for dining were recommended. Also, used the Internet, Trip Advisor for other places to see & dine.
Breakfast @ the hotel was $30 pp and dinner $60 pp. A bit pricy.
Do not go @ Christmas, it drizzeled everyday except one.

Room Tip: If handicapped, request a room that is handicapped and near elevator. This hotel is enormous.
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  • Stayed December 2011, traveled as a couple
    • 1 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
5 Thank 73Elaine73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
22 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed February 4, 2012

Preface: I booked a studio for 3 days for myself. When my friend arrived I moved to a 1-bedroom for a week. See my other review for the 1-bedroom.

Service/Staff: Accommodating. Polite, but not particularly outgoing, warm or friendly. Occasionally a single person at the front desk could not efficiently handle the line of guests.

Amenities: Good weight room, sauna and nice rooftop pool. An owner’s lounge on the top floor is a nice place to relax and take in panoramic views. Overnight parking is reasonable for Waikiki at $25/nt. No free Wi-Fi, Lan connection for pay.

Location: Premium. The Imperial is an excellent location in the middle of Waikiki. 1 block to the beach, steps to all shopping, restaurants and amenities.

Studio room, Unit 301 : Clean but Horrible. Dark, dank, depressing and noisy. Located 1-foot from housekeeping’s door, 3 feet from the staffs changing room, and next to the sauna, spa, and gym, doors were always banging/sqeeking, opening and closing 24 hours a day. The patio of 301 was covered with a tarp. No light, no view. Situated on a alley, workers on smoking breaks could be heard at all hours. This room should not be available to guests. It should be storage. In fact, all rooms on the 3rd floor should be avoided. At over $100/nt, there is no value in these rooms. If I had to stay more than 3 days in this room, it would ruin a vacation.

Please see my other review of Unit 905.

As always; I travel to Waikiki several times a year, I can advise that Waikiki is a nice tropical urban adventure. The city comes with the negatives of a big city, along with the overwhelming benefits of a beautiful beachfront resort. Generally, everything in Waikiki is “a little tired” although there have been continuous improvements in the last few years. If you are traveling solo, take Roberts Hawaii from the airport for $10 (no rsvr rqd). Two or more people, take a taxi from the airport to the hotel (should be under $30). In Waikiki, nearly everything is walking distance or a short shuttle/bus away. If you need a car for the day, you can rent one in Waikiki.

Room Tip: Do not allow yourself to be put on the 3rd floor.
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  • Stayed January 2012, traveled solo
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
10 Thank mjgriffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Bonita Springs, Florida
Level Contributor
178 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 stars Reviewed February 1, 2012

Typical timeshare with need for update. Nice staff, convenient location.

  • Stayed January 2012
    • 3 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank jpatrickr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed January 24, 2012

Stayed for seven nights with family (2 aduts, 2 teenagers). One bedroom with fold down bed in lounge was cosy, but as the location was excellent, we didn't spend a lot of time in the room. Roof top pool was good, as was the bar / lounge on level 27, especially for a viewing the Friday night fireworks from the Hilton Village resort. Decor is a bit dated, but great value for money.

  • Stayed January 2012, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Baldtotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston
Level Contributor
138 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
4 of 5 stars Reviewed January 24, 2012

We just stayed 9 days in the hotel in a one bedroom Banyan suite on an exchange through Interval International. It is not a 4 star hotel by any means and is pretty outdated to say the least but the room was nice and the bed was very comfortable. The location is one of the best in Waikiki and close to beach, shops and restaurants. You can certainly get by without a car but you do need one to see the rest of the island which is beautiful. We had a problem with little tiny ants in the kitchen and bathroom areas in our room at one point and management was excellent and very accommodating. They switched our room to a top floor suite and we never had a problem after this. Aside from that issue we had a great stay. I would stay here again and would recommend it to others.

Room Tip: If you would like a view with less noise the higher floor units are best
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  • Stayed January 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank pawsthebest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gold Coast
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed January 11, 2012

I booked this hotel for my daughter and her friend as it was in close proximity to the beach and across the road from where we were staying at the Embassy. For the price paid ($111 + taxes and service fee) it offered a good budget alternative. I stayed one night when my daughter was ill to look after her. Her room on the 10th floor overlooking Lewers Street was very noisy and showed signs of age and neglect.There was rust on most of the bathroom fittings and the sheets and towels were worn, faded and stained. However, the room itself appeared to be cleaned well, though the carpets were overdue a steam clean. A friend stayed on the opposite side of the hotel though overlooking the Sheraton and this side of the hotel was much quieter and from the balcony (and pool deck) offered great sea views (Floor 21).
Security was lacking somewhat as the keycard access on the elevators had been disabled meaning anyone could access floors. Housekeeping was sporadic as was front desk service.
Overall a good hotel for anyone wanting a cheap, no frills hotel close to the beach.

Room Tip: Request a room away from Lewers Street - on a high floor.
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  • Stayed January 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
5 Thank TinaGoldCoast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Imperial Hawaii Resort at Waikiki

Property: The Imperial Hawaii Resort at Waikiki
Address: 205 Lewers St, Honolulu, Oahu, HI 96815-1939
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Kitchenette Restaurant Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 On the Beach Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The Imperial Hawaii Resort at Waikiki 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
Aloha! Mahalo for considering The Imperial Hawaii Resort at Waikiki. We are conveniently located in the epicenter of Waikiki and are steps away from the famous Waikiki Beach. We are surrounded by shops and restaurants for you to browse and enjoy. We know you will enjoy your visit, and are looking forward to seeing you. ... more   less 
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Also Known As:
The Imperial Hawaii Resort At Waikiki Hotel Honolulu
The Imperial Hawaii Hotel
Hawaii Imperial
Imperial Hawaii Honolulu
Imperial Waikiki
Imperial Hotel Waikiki
Imperial Of Waikiki
The Imperial Hawaii Resort At Waikiki Honolulu

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