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Ramada Plaza Waikiki
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Reviews (1,513)
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All reviewsa wyndham rewards memberacross the streetthe hilton hawaiian villageala moana blvdwithin walking distancelaundry roomparking feepriced hotelred lobsterminute walkpearl harbourcoffee makerbeds were comfortableper nightconvenient locationan older hotelfree internet
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936 - 941 of 1,513 reviews
Reviewed December 7, 2013

You are not quite in the action of Waikiki (a plus point for us) Rooms are spacious air conditioned,clean and well maintained quality furniture/ fittings.Its a quiet location with quiet guestsalthough there is a building site across the road there was no evening activity. Sadly we didnt have any cockroaches but maybe we'lll be lucky next time.Honolulu is in the tropics after all.I had a huge one move into my shoe overnight when we stayed on Christmas Island!
Staff were friendly and helpful. The Wailana resturant/diner is recommended and about 150 yards away.
One downside the coffee machine in the room takes about an hour to percoloate.There is free coffee in the lobby from 7pm onwards.Its much quicker to go downstairs and get a cup than wait for the in room machine.
The Ramada is great value for money and has everything you would expect from a Ramada Plaza with very helpful staff and concierge services.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank HLR39
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, Director of Sales at Ramada Plaza Waikiki, responded to this reviewResponded December 17, 2013

Aloha HLR39,

Thank you for the review, we truly value our guests opinions and are very pleased to hear that you enjoyed your stay with us. I do apologize for the problem concerning the coffee pot, but am glad to hear that you found our daily beverage service convenient. Once again, thank you and we look forward to your next stay with us.

Mahalo nui,
Karen

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Reviewed December 6, 2013

After staying right in the centre of Waikiki for a week, we decided to move out of the hustle & bustle for a few days & moved to Ramada Plaza, Ala Moana Blvd. ( ...BUT still staying within one mile of the action! )
Ramada Plaza outdid our expectations ... it was comfortable & clean, air conditioned - good size room, bath/shower, coffee facilities, refrigerator, microwave,big screen tv, free room wifi, table & chairs, room safe + the handy amenities of shampoo, shower cap etc!
What really surprised me was the convenience of 24hr internet available on their two computers in the foyer (FREE!) .. (also with a printer attached for convenience) ... AND each morning they also had a great little breakfast table with coffee, tea & water available to all patrons (again in the foyer)
The staff was courteous & helpful (including the lovely lady looking after the carpark!)
The day before we left they decorated the foyer in beautiful Christmas decorations - we LOVED the fresh Christmas tree with a beach theme!
I booked directly with the hotel and got a good rate!
Would I recommend it to friends ??? Most definitely value for money!

Room Tip: Phone the Hotel directly to get a good deal!
  • Stayed: December 2013, traveled with family
    • Value
    • Location
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    • Service
1  Thank Heidz202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, Director of Sales at Ramada Plaza Waikiki, responded to this reviewResponded December 17, 2013

Aloha Heidz202,

Thank you greatly for your wonderful review, we appreciate you taking the time to write us one. We are pleased to hear that you and your family enjoyed your stay with us and that you like our Christmas decorations. We are also glad that we were able to provide you with a safe, clean, friendly, home-away-from-home residence during your stay. We look forward to seeing you again.

Mahalo nui,
Karen

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Reviewed December 5, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Karen W, Director of Sales at Ramada Plaza Waikiki, responded to this reviewResponded December 17, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed December 5, 2013

I got the room through Priceline, and wasn't worried initially given my previous stays with other Ramada locations.

The positives: Great location, low noise level (our room was not facing the main drag), comfortable bed, free wifi, room safe

The negative: not much of a view, we returned to our room at around 10 PM the second night to find a roach (big, and the kind that flies). After a few minutes of chase, we were able to kill it. See attached pics.

We informed the receptionist the same night, and was offered a room change (it was too late to get housekeeping to spray the room). It was late, and we had our belongings were all over the room. That said, we opted to stay put (we were checking out the following morning).

We also informed the day manager of our experience and showed him pictures. He made the same offers as the night receptionist (spray the room or change room). We were checking out in a few hours, so those options were not beneficial to us. I showed him the pictures again so he could see what we found, and then went back to the room.

When we checked out, the day receptionist gave us a box of chocolate (according to her, it was a gift from the day manager to make up for the roach). She also apologized and said that roaches were common to Honolulu given its tropical conditions.

I have been to Hawaii (Hawaii, Maui, Oahu, and Kauai) many times. This was the first time I encountered a roach in a hotel.

  • Stayed: November 2013, traveled as a couple
    • Value
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Thank tchaiket1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pattie F, Director of Sales at Ramada Plaza Waikiki, responded to this reviewResponded July 14, 2014

Aloha and we are so sorry you had a roach in your room!

Your comment should have been responded to and I'm sorry they were not!

We apologize!

Warmest Aloha,
Pattie Furtado

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Reviewed December 4, 2013

  • Stayed: November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Karen W, Director of Sales at Ramada Plaza Waikiki, responded to this reviewResponded December 5, 2013

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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