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7,220
6,142
3,182
1,329
971
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Reviewed July 13, 2019 via mobile

We loved everything from the moment we arrived. The scenery was breathtaking, and our rooms view was to die for! All a dream come true! The luau was incredible and loved every moment and even the fact got to be part of the show!! My husband and I loved it so much we can’t wait to go back!

Date of stay: September 2018
Trip type: Traveled as a couple
3  Thank AnaliciaYoung
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HHVTeam, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded July 15, 2019

It sounds like you had a great time overall -- thanks for sharing with us! We're glad you enjoyed our luau, and we can't wait to welcome you all back whenever you're in town again.

Mahalo,
HHV Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2019

Trying to find a chair at the pool is hell. Start having individuals being on the lookout for people who just put their towels on a chair and just leave. I noticed this on multiple occasions and it just continues to happen.

Prices at the beach are absurd. $18 to rent a chair and $34 to rent an umbrella. Talk about taking advantage of your guests. And if it’s an outside company, get rid of them and hire someone else.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
4  Thank Andrew_Fahmy81
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HHVTeam, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded July 15, 2019

We're sorry we fell short of your expectations. That said, summer is our busiest season, so we can get a little crowded at times. Thank you for staying with us and for your constructive feedback -- we'll be sure to take a note of it. In the meantime, we'd love to welcome you back whenever you're in Honolulu again.

Mahalo,
HHV Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 13, 2019

The Rainbow tower rooms have a great view and the beach is perfect outside of the hotel. Plenty of amenities in the area, but can be a little crowded. I think that all of Waikiki is crowded though in the summer.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank MDFamilyOf4Girls
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HHVTeam, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded July 15, 2019

We're glad you enjoyed the beach outside of the Rainbow Tower, and thank you for staying with us! We do get a little busy over the summer, so we thank you for your patience. Whenever you're in the area again, we'd love to welcome you back.

Mahalo,
HHV Team

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Reviewed July 11, 2019

The property is very beautiful but the rooms need updating. The bed was hard, super small fridge, no microwave, and small bathroom. Paid for ocean side $400.00 a night and should have been called super pool side. Got a run around wanting a better room. Will spend my money elsewhere next time.

Date of stay: July 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
4  Thank V2947YJteresam
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HHVTeam, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded July 12, 2019

Thank you for staying with us, and we're glad our property impressed you. We are sorry that we fell short of your expectations -- we'll make a note of your feedback so we can improve our guests' stay next time. That said, we hope you'll stay with us the next time you're in Honolulu.

Mahalo,
HHV Team

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Reviewed July 11, 2019

Hilton Waikiki Village is a very big resort, and very crowded as well. We stayed in Ali’s tower, the only building with its own reception counter. If you stay in other towers, there will be long line in front of the counter waiting for you.
Not too bad for families with kids. However, for those who are seeking for relaxing and luxurious vacation experience, just skip it.
The Bali steakhouse is pretty good, though some waitresses in Tropics restaurant are awful. One even tried to cheat us on the bills.

Date of stay: July 2019
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
3  Thank Fifi0516
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HHVTeam, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded July 12, 2019

Summer is our busiest season, so we appreciate your patience with us. That said, we take dishonesty seriously, so we'll be sure to have a talk with our team to see what happened. Thank you for staying with us, and we hope we can welcome you back to Honolulu in the near future.

Mahalo,
HHV Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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