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“Excellent for families”

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Hilton Hawaiian Village Waikiki Beach Resort
Ranked #47 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed July 6, 2014

Perfect location for both lazy beach days, water activities and shopping
1. Only 15-20 minutes walk to Ala Moena park
2. 15-20 min to nice walking street with many stores ( many high ends butiques)
3. IT has a vert Nice Lagoon which is perfect for small kids ( 5-up) without any waves or currents
4. Water activities available
5. The lagoon is excellent for a morning jog around it
6. ABC store where you can buy most of needed grocery
7. Cute small boutiques in the village
8. A few restaurants at the village
You actually don't need to leave the village.... Everything thing you need is right there!
We stayed at rainbow tower ( ocean view) ....
Staff are friendly and accommodating and the hotel and the village is very nice and fun to walk around!
Next time we are back in Oahu we will stay here as well!!!!!!
Try the tropic bar and grill...... Excellent service and great food!
They have movie nights at the great lawn which if fun for families with small children
Towel service at the beach is prompt and good!
All in all a great hotel and I will recommend it

Room Tip: Rainbow ocean view was great if you want to see the fireworks of Fourth of July provided by the cit...
  • Stayed: July 2014, traveled with family
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2  Thank Pipillix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,497 - 6,503 of 14,994 reviews

Reviewed July 6, 2014

Very busy place, but there is always room for one more. Everyday we found something new about the complex (more swimming spots, shops etc).

Mixed feelings about the staff… Some were extremely friendly and helpful, others were transparently motivated by the size of the tip. But the most interesting were the concierges. Most only had average english silks and struggled to help us… The worsted was a young lady at the base of the Tapa Tower who was disinterested in us, she was more interested in playing with her phone than confirming a booking for us.

PS For the large amount of money you will pay to stay there I can't believe they would try to pressure you from all sides into a timeshare sales meeting.

  • Stayed: June 2014, traveled as a couple
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5  Thank Mayogolfer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

This place is huge! I had never stayed at Waikiki before let alone this hawaiian village. This place has at least 4 separate towers of rooms. We stayed at the Diamondhead Tower and had a distant view of the ocean, not the beach. Still great to see the blue ocean from our balcony. Very crowded busy this time of year. Check in took us over an hour with the lines. Property is very pretty with a few small 4 ft deep pools. Shops on property are very high end. We needed a map first couple of days just to be able to find everything. Beachfront is awesome!!! Lot's of sand to relax in front of the blue blue ocean (which seems a lot of the other Waikiki hotels lack beachfront especially at high tide). Rooms clean. Staff very nice. Everything expensive!!!!!!!

Room Tip: Reserve a room at Rainbow tower to get best ocean and beachfront view.
  • Stayed: June 2014, traveled with family
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1  Thank Jen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

Let me start by saying this is a very nice property perfectly situated on the far edge of Waikiki Beach which pretty much means it has its own private beach.
We were there on a 10 night vacation we are a family of 3 with an 8 year old daughter
The first thing that hits you when you arrive, very tired, is how busy the hotel is. We took a cab from the airport and once we pulled into the drive to the reception it took 10 minutes to get to the drop off point. Check in wasn't as bad as I had read on other reviews around 10 minute wait. My receptionist was extremely helpful but Diamond members, of which I am one, be aware there are very little in terms of upgrades available.
The room was very nice and extremely comfortable and it was kept that way throughout our stay by the excellent housekeeping staff.
This hotel has several towers I counted 5 but was told 7 not sure which is correct but either way that is a lot of people to accommodate in terms of facilities.
Let me preface the pro's and con's by saying we had a wonderful time but this hotel is not for everyone.
Pro's
The Rooms
The beach
Some of the staff
The Italian restaurant "Fresco"
The bands at the Tapa Bar
Con's
Almost impossible to get a lounger at the very busy pools
Nowhere quiet for Honeymooners or anyone wanting a quiet vacation
The Restaurants too busy and long waits especially in Tropics for breakfast and lunch
The price of the breakfasts are too high, try the local places just outside the hotel they are half the price
All in all it is really about what you want from a vacation hotel if you are looking for a vibrant busy facility this is for you. On the other hand if you are looking for that quiet romantic time with attentive service (almost impossible to get poolside service or table service in any timely manner at any bar) then maybe you should look elsewhere
As for Oahu it is the most beautiful Island with lots to offer if you hire a car and tour the island you can easily drive around the island in a day but take time to visit it piece at a time it is worth it.
To the Hilton management thanks for a great vacation but you could make this so much better with better service at the pools and bars. I was told that there are plans for anther 2 towers if that is the case you will need substantially increase the facilities there are simply not enough

Room Tip: You will not be given too many options but I am told the rooms on the higher floors are larger
  • Stayed: June 2014, traveled with family
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4  Thank ian m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014 via mobile

We stayed here on our honeymoon (which only happens once) and it was a horrible mistake. We arrived and tried to check in to our room and they said it wasn't ready. We waited over 4 and a half hours and then when we finally got our room, it was on the opposite side I had requested. Mind you, we had booked this about 9 months before. After I had a break down I asked if we could have another room and they said they were all sold out. To help make us feel better, they have us some hotel credit but I really wanted a refund. We will not be coming back here

  • Stayed: June 2014
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9  Thank LydiaRey2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this reviewResponded July 8, 2014

Aloha LydiaRey2014,

We regret to learn about your disappointment with your stay and that we did not succeed in making your honeymoon a special experience. Our front desk assigns rooms based on the category that is booked. If rooms are available then guest have the option of upgrading to another room. We sincerely apologize that we were unable to offer this option during your stay. We appreciate you writing a review and sharing your experience as we are continuously striving to enhance our guest experience. We hope you will reconsider and allow us another chance to service you and welcome you back for a more enjoyable stay.

Mahalo,

Hilton Hawaiian Village Guest Services Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 6, 2014 via mobile

Beautiful! Great location in the midst of it all! Staff very helpful and polite, just understaffed at times. Room wasn't what we reserved, but after an hour of working with the manager she corrected it.

  • Stayed: June 2014
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1  Thank Paradisetanks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 6, 2014

Located on the Hawaiian island of Oahu, it was built on the former village of “Kalia,” which was the childhood home of “Duke Kahanamoku.” It consisted of a private estate with an owners' residence, tenant houses and a salt flat.

1900’s, the portion of the estate nearest the ocean beach was developed as a small hotel named the “Old Waikiki.”

In 1926 the “Niumalu Hotel” went up in the Kalia area of Waikiki, a traditional gathering place for Hawaii’s highborn chiefs.

1928, the Old Waikiki was redeveloped as the “Niumalu Hotel.”

In 1954, Henry J. Kaiser (founded the Kaiser Permanente health system) bought the Kalia estate of 16 acres and combined it to construct the Hawaiian Village, converting the flat to a lagoon. Subsequent purchases of adjacent acreage, including the old Niumalu Hotel, created the foundation on which the 22-acre oceanfront Hilton Hawaiian Village Beach Resort and Spa now stands.

• In building the Hawaiian Village Hotel, Kaiser developed the "village plan" for his resort. In the village plan, various sections of the development were designed in specific types of motifs indicative of the culture of the hotel's surroundings. Kaiser's village plan is used in various layouts of hotels and resorts throughout the world.

In 1955, the first guest cottages of the new Hawaiian Village were hand built by local Samoan craftsmen. Within three months, the first 70 guest rooms and suites, gardens and three swimming pools were complete. Four traditional lanai houses, hosting 18 to 56 guest rooms each, were erected; the Long House was the resort’s first meeting facility with a seating capacity of 1,000.

• The Hilton Hawaiian Village Beach Resort and Spa, was formerly known as the “Kaiser Hawaiian Village Hotel,” has been a popular hotel in the Waikiki area since 1957. It is the largest hotel of the Hilton chain, with 3,386 rooms and with 7 towers. It is also the 17th largest hotel in the world.

In 1957, the 14-story Ocean Tower (now the Ali‘i Tower) was erected.

In 1958, the 13-story Village Tower was built (replaced by the Tapa Tower in 1982).

In 1960, the 17-story Diamond Head Tower went up.

In 1961, Conrad Hilton acquired majority ownership of the property and the Hawaiian Village added Hilton to its name.

• Hilton Hotels & Resorts bought the resort and today, the Hawaiian Village Hotel sits on over 22 acres of beachfront property, near the Ala Moana Center. It features the largest swimming pool in Waikiki, over twenty-two restaurants, exotic wildlife, and botanical gardens, Duke's Lagoon and a branch of the Bishop Museum.

In 1968, the 31 story Rainbow Tower opened in 1968.

In 1969, the Mid Pacific Conference Center was completed.

In 1970, the Rainbow Bazaar and its 40 shops and restaurants opened.

In 1988, Hilton completed its first Master Plan renovation of the Village which included the unveiling of a new open air lobby in addition to new meeting facilities that gave the resort the largest meeting and convention facilities in the Pacific.

In 2001, completion of the 453-room, 35-story Kālia Tower and “Timeshares” made their appearance at the resort.

In 2003, the Lagoon Tower became a part of the Hilton Grand Vacations Club (HGVC).

In 2003, 72 units of the Kalia Tower were added to the timeshare inventory.

In 2008, the new, 38-story award-winning Grand Waikikian Tower opened and quickly became one of the HGVC’s most popular properties.

Today, the Hilton Hawaiian Village Waikiki Beach Resort comprises 3,625 guest rooms, suites and timeshare units serving over 2 million guests, visitors and local residents annually.


Our visits:
Just like migrating birds that fly south for the winter, our family does the same; the exception is we fly in a plane! No matter what island we stay at, we look forward in traveling to Hawaii. The island we have traveled most to is the island of Oahu where our vacation time share is located at the Hilton Hawaiian Village!

We decided to purchase a time share in the famous Lagoon Towers, which has been on a few old re-runs of Hawaii Five-0! I remember you used to be able to drive right up to the front entrance, but now it’s been covered with grass and now holds regular Luau’s.

We call this place home for one to two weeks out of the year and have always returned with fond memories of our experiences! When we are not staying at our resort we are staying at one of the other resorts or hotels along Waikiki.

We usually follow a routine once we arrive at our place and that is, we unpack, go eat, and then shop, but not necessarily in that order. The grounds here are wonderful and with the pools and beach at your front door, you really don't need anything else... Of course there is a ton of shops and places to eat right on the grounds but the price can be a bit high.

To save money, we usually have breakfast and lunch on our “lanai” then usually its supper on the town or one of the restaurants at the resort! It's wonderful to wake up and stare out the lanai and watch the world go by. We love this place and hate it when it's time to leave! It's never long enough.

From our resort, we have walked down Waikiki to the Army Museum and to the zoo. We have traveled the entire island and visited many of the famous monuments and buildings that make this island so famous and draws millions of tourist each year.

There are negative things to add, but why spoil this review!

Room Tip: "The Lagoon Towers Penthouse"
  • Stayed: November 2013, traveled with family
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1  Thank Holdtheair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Hawaiian Village Waikiki Beach Resort

Address: 2005 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Honolulu
#17 Spa Hotel in Honolulu
#21 Luxury Hotel in Honolulu
#24 Romantic Hotel in Honolulu
#24 Business Hotel in Honolulu
#26 On the Beach Hotel in Honolulu
#33 Family Hotel in Honolulu
Price Range: $223 - $543 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Hawaiian Village Waikiki Beach Resort 4*
Number of rooms: 2900
Official Description (provided by the hotel):
Located on Waikiki's widest stretch of beach, the Hilton Hawaiian Village Waikiki Beach Resort is nestled on 22 oceanfront acres offering the best value with more amenities than any other hotel in Waikiki. Imagine five spectacular pools and the largest beach front Super Pool, best waterslides in Waikiki, surfing lessons, Duke Kahanamoku Lagoon for kayak and stand-up paddleboard fun. We have the only pier on Waikiki Beach which provides easy access to catamaran rides and Atlantis submarine adventures. The resort is home to Waikiki's only 5 night a week Waikiki Starlight Luau, a full-service, award-winning children's program for kids ages 5-12. Mandara Spa and over 20 restaurants and lounges, 90 shops and services, daily cultural activities, nightly entertainment and lush tropical gardens, and waterfalls. Every Friday night we light the skies with our Friday Night Fireworks Spectacular! ... more   less 
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Also Known As:
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu

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