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Hilton Hawaiian Village Waikiki Beach Resort
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Reviews (15,892)
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7,421 - 7,426 of 15,892 reviews
Reviewed June 6, 2014

Favorite place to stay at in Honolulu. Tons of restaurants on site and shops. The ABC store on site is great for buying affordable snacks and drinks. If you are there on a Friday night, make a point to be beachside to see the fireworks at sun down.

  • Stayed: December 2013, traveled with family
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1  Thank goartangel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2014 via mobile

Completely centered around shopping and tourism. Way too hustle and bustle for us. The resort was nice but just people and kids everywhere! This is not the place to go and relax on the beach or pools. No matter where you are you can hear screaming kids, bands playing, etc. Nothing wrong with the resort but it just wasn't the picturesque idea I initially had of Hawaii. Luckily we spent only 3 nights here until our departure to Maui. Not a bad a resort if you wanna shop, fine dine, and party. But if it's R&R you seek, this is not the place.

Stayed: June 2014
Thank paulahill1185
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2014

We stayed here on our last night to be closer to the airport. Maybe we were just too spoiled on the Northshore, because this was a complete 180. The room was less than half the size of our previous room, yet almost the same cost. Very small! Also, walls were thin and the room next to us had some crazy toilet gurgling going on. We were woken up 3x by the weird noises. It did have a small balcony which offered a nice view. There were SO MANY PEOPLE everywhere. It was like being in L.A., or Tokyo. If you're going to shop, this is an ideal location. You can walk almost anywhere from this property. Lots of great places to eat, too. There is a beautiful lagoon you can opt for if the ocean isn't for you. The beach attached to this property was crowded and full of umbrellas. Very touristy. Depending on what you're looking for, that be perfect for you. The staff was beyond helpful, and since our flight was a late one, the bell desk held our luggage for us. Hilton looked VERRRY kid friendly, tons of vacationing families. Overall it was ok to stay the night, w beautiful scenery and helpful staff.

Room Tip: If you are offered the Diamond tower, turn it down. Our bellhop advised us of this. It is an older tower. Opt for the Ali'i, Tapa or Rainbow tower! Also, the Tropics grille was deelish.
  • Stayed: May 2014, traveled with friends
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Thank AntoinetteG271
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2014

This resort is great for those who want to get away from it all without actually getting away from it all. The resort is massive, although the number of different areas of the resort that each offer something different keeps the huge number of guests dispersed enough that it doesn’t seem any more crowded than any other resort. And while the resort is massive, walking from one end to the other was never more than a 5-minute walk through the landscaped resort (including tons of tropical wildlife, plus South African penguins!). The village has tons of different shops, from ABC stores, to two separate Starbucks, and several restaurants (mainland chains and others like Tropics). I didn’t feel like any of the stores had ridiculous markups for their captive shoppers, which was nice.

I unintentionally checked-in at the Kalia Tower, which was a huge saver! There was no line for check-in which seems to be the biggest complaint about checking in at the main reception. Throughout our stay we saw huge lines of people waiting to check-in and check-out. When you arrive, you should go to the Kalia Tower and not the main reception to avoid the lines. I reserved a Resort-view room and was assigned a room in the Tapa Tower, which offered a great side view of the ocean from the lanai, as well as a view of the city skyline, and looking down at the Tapa Pool area. For me, it was well worth saving $150+ per night to get a room at the Tapa Tower for a partial ocean view than getting a room at the Rainbow Tower for a stunning view the little bit of time you will be spending in the room. The room was dated and in need of a refresh, but you’re in Hawaii to enjoy the sun, beach, pool, etc – not to spend it indoors watching TV, so that wasn’t a big complaint.

We mostly used the Tapa Pool for its proximity, and the pool chairs were much nicer than the chairs at the other pools. There wasn’t an ocean-view while sitting at the pool, but the music from the Tapa Bar, the palm trees, and the sun made up for it. The only time I had trouble getting a chair was one day when a curmudgeonly man, seemingly staying with a large group of convention-goers or friends, decided it necessary to put towels on about 12 chairs while it was only him and two others down at the pool. His counterparts quickly told him off for being a jerk and the other chairs opened up. Tip: Don’t be a jerk and reserve chairs that you aren’t using. Otherwise, there were always a few chairs available at the Tapa Pool no matter the time of the day. You can also rent out cabanas at the Tapa Pool, although I never saw anyone using one as there were always enough chairs available together and in shade of a palm tree for those wishing to stay out of the sun. The Super Pool was a bit harder to get a chair, but the only real upside of that pool is the proximity to the beach and being able to move from one to the other, but the chairs were uncomfortable, clearly dated, and in bad need of replacement.

The Oceanfront directly in front of Tropics was perfect. The water temperature was warm, the waves were calm, and the sand was pristine. As you wrap around towards the lagoon, there are quite a bit of rocks in the shallow water, but if you stay closer to Tropics you won’t have any issues. The lagoon water temperature was considerably colder than the Ocean water, but none of the smaller kids (generally those under 7 or 8) who dominated the lagoon seemed to mind. As with the Tapa pool, at no point was it hard finding beach space. Unlike the other hotels in Waikiki which may have about 20-30 feet of beach space between the property and the water, the HHV has a huge beach area for guests to spread out in. In this way, the “crowded” HHV felt way less crowded than the Waikiki hotel counterparts.

While the HHV is a bit away from the heart of Waikiki, it’s not that far or unpleasant of a walk. You can follow the trail around the beach to the Marriott, and from there walk to the downtown area of Waikiki, or you can walk right on the streets for about 10 minutes to the heart of Waikiki. Really, you’re in Hawaii, a 10-minute walk in paradise is not going to kill you. A benefit of being at such a large resort is that transit to elsewhere on the island is very convenient. The Tapa Tower includes a bus depot where tour buses pick you up and drop you off for excursions to PCC, Pearl Harbor, Shark Cage Dives, Skydiving, etc. Smaller hotels are generally clustered in groups for pickup/dropoff, but HHV has its own so no need to walk the 10-minutes to a nearby hotel for your 6:30 AM pickup. The Bus, Oahu’s public transportation, also has stops right outside the resort that will take you to Diamondhead for about $2 – a pretty nice savings from the $50 a taxi might cost.

We ate at Tropics a couple of times and in downtown Waikiki others. If you want to have an oceanview table at Tropics, expect to wait. The views are stunning, but to me not worth an hour+ wait. The restaurant is huge and will be able to accommodate you pretty quickly with tables constantly turning over so if you’re ok with a nice open-air meal in the back of the restaurant, head to Tropics. The Tapa Bar had live entertainment at night, but food service was limited to other restaurants in the resort (i.e., pizza). The drinks were very well made.

Bottom line, if you want to go to Hawaii without leaving all of the comforts of the city behind, HHV is a good pick. No matter where you go in Waikiki, you won’t be able to escape the cramped city feeling, so why not go somewhere that offers all of the urban benefits while also offering a full resort? While the other hotels/resorts may offer competitive rates, their "resorts" are typically one small pool with a single crowded pool deck - not so at HHV. The resort-view rooms at HHV are priced competitively with other hotels in the area, and also give you the benefits of being a guest at the HHV – a great value in my opinion. And while it is the largest resort on HHV, it also offers a very good amount of breathing room for guests to disperse throughout the resort, so it doesn’t feel any more crowded than anywhere else in Waikiki.

Room Tip: Unless you plan on spending a lot of time looking at the view from your room, save the $150/night on the Rainbow Tower room and get a Resort View room. Chances are, you will still have an oceanview from your lanai for the little bit of time you actually spend in it.
  • Stayed: April 2014, traveled as a couple
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3  Thank Dan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2014

We just stayed one night. Instead of repeating what 100’s have wrote here are the pros and cons from our point.

Pro’s
Great location and beach.

Hawaiian/tropical grounds which is what we wanted and really liked.

Nice size rooms and liked each had a balcony.

We were able to check in at 1pm

Con’s
We were on a different time zone and wanted to go to sleep at 8pm. We had the Diamond Head tower interior room that faced the pools. At first we said this was a good choice for the view, you could see the ocean, Pools, mountains and tropical grounds. But when we went to bed they had a band that plays live music by the pool which was very nice but it was so loud that even with thick ear plugs in it was hard to fall asleep. I called the front desk and all the manager could say is he would call and ask them to turn it down or he could move our room which wasn’t an option for us at that point. My gripe is they should tell you this when you check in so that you can decide if this will bother you or not. And if you think it will pick a different tower not facing the pools. They play the music till 11pm.

The bathroom was so small the toilet is right in front of the sink, no way 2 people can be in there at the same time.

I didn’t like that they charge you to use chairs on their beach at these prices and resort fees that shown be included.

Check in took 40 mins waiting in line.

Bed was hard and uncomfortable.

Also didn’t like that the beach / pool towel stand doesn’t open till 830am. We wanted to start lying out at 7am since we were up at 5am. So make sure you get your towels the night before.

Other than that if your looking for a hotel that has nice grounds this is a good one.

  • Stayed: May 2014, traveled as a couple
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3  Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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