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“Excellent location to Wakiki beach, Zoo-like setting”

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Hilton Hawaiian Village Waikiki Beach Resort
Ranked #42 of 84 Hotels in Honolulu
Certificate of Excellence
San Diego, California
Level Contributor
57 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
“Excellent location to Wakiki beach, Zoo-like setting”
Reviewed May 4, 2013

This is so far the only hotel I've ever stayed at when I went to Waikiki. It is in an excellent location - right at Waikiki and even has its own beach front. I LOVE its zoo-like setting with it's own pets: penguins, turtles, fish, parrots, etc. If you are a Hhonors Gold member, you would have access to the lounge for breakfast but don't expect much - only a few fruits, toasts and coffee/tea... or you can get $8 off for like a $30 breakfast buffet. I would just go elsewhere to eat or eat at many of the on-site restaurants... also have ABC drug store right on site so it's convenient to get water and late night snacks or souvenirs...

Room Tip: There are many towers.. rainbow tower is the closest to the beach but then it's also the pricies...
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  • Stayed January 2013, traveled as a couple
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Helpful?
2 Thank whimsical_sd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 4, 2013

The HHV experience began for us at check-in where we were upgraded to a mini-suite with a lot more room than we expected. Granted, we were staying quite a number of nights with them, but it was a very pleasant way to begin our stay.
In terms of facilities, the HHV has many. The village shops are fun to look through and the grounds are just lovely. There are koi/african cichlid ponds throughout and all the colorful tropical landscaping you could want. There are many restaurants to choose from onsite, or you can easily walk to one nearby. The beach starts where the grounds end and there are heaps of swimming pools, including the slide pool to choose from. The lagoon is very clean but a bit chilly compared to the ocean.
In terms of location, it was spot on for us. We walked the 10 minutes to the Ala Moana shopping centre, an easy flat walk. To walk into central Waikiki it was 10 - 15 minutes walking in the other direction. Again, flat and easy. You could also walk along the beach into Waikiki which takes a little bit longer but is good for the scenery.
There are ABC stores onsite where you can buy practically anything you want; we found them good for souvenirs, cereal, milk, alcohol, salads and wraps etc for when you don't want to eat another enormous restaurant meal. We also bought our inflatable lilos there for $2.99, you'll see everyone with them at the beach.
If I had a negative, it would be the price of the onsite Xerox business centre. I wanted to print out a couple of restaurant vouchers I had been emailed and it would have cost $15 to use the facilities. It's something like $7.50 for 15 minutes, minimum 1/2 hour. My vouchers weren't worth that, so I didn't bother.
I stayed with my husband and two children and thoroughly enjoyed the experience. I can say on their behalf that they loved it too. Shop around for the best rates. I used the AAA rate which is part of the RACQ/NRMA/RACV membership. You have to show your card at check-in as proof of membership.

  • Stayed April 2013, traveled with family
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Helpful?
2 Thank OzMumAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 3, 2013

We stayed at the Hilton Hawaiian Village after a cruise and we are so glad we chose to stay here. Beautiful grounds, pools and location right on the beach. Our room was fantastic with a fabulous view and lots of bars and restaurants to choose from, loved sitting by the pool having a drink and also particularly enjoyed the Italian restaurant. Loved the Friday night show and fireworks. Staff are extremely helpful and friendly and we received upgrades when we checked in. It was a great experience.

  • Stayed April 2013, traveled with friends
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Helpful?
1 Thank Lynette21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed May 3, 2013

We stayed at the Hilton Hawaiian Village after a cruise and we are so glad we chose to stay here. Beautiful grounds, pools and location right on the beach. Our room was fantastic with a fabulous view and lots of bars and restaurants to choose from, loved sitting by the pool having a drink and also particularly enjoyed the Italian restaurant. Loved the Friday night show and fireworks. Staff are extremely helpful and friendly. It was a great experience.

  • Stayed April 2013, traveled with friends
    • Value
    • Location
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Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Lynette21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 2, 2013

I'm just glad I didn't actually use my own money to stay here. The lines were long and it was just crowded. Upon Check-in my reservation wasn't correct. I used HH certificates and points but I could not use both on the same reservation. The HH rep indicated that she would make a note so that the hotel knew to keep me in the same room for 5 days. I should have known that this would not happen. Of course, all rooms with a King bed were booked and I was stuck with a room with two double beds in the Rainbow Tower. The room was pretty nice and updated. The bed was tiny and uncomfortable for a couple to sleep on. I called the front desk to ask to move to another room and the only one they could provide was in the Tapa Tower. The shower curtain smelled musty like it hadn't been cleaned. I immediately regretted moving after I saw the room. It needed major rennovation to say the least and the oceanview was barely there. Valet was nonexistent at times. I don't think there were enough people working for the amount of people staying at that hotel. I was not a big Waikiki fan and will probably never stay here if I have to pay for it. I say if you are using HH points, try staying elsewhere.

Room Tip: Not the Tapa Tower.
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  • Stayed April 2013, traveled as a couple
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Helpful?
1 Thank MaryLY7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this review, May 7, 2013
Aloha MaryLY7,

Thank you for choosing to stay at the Hilton Hawaiian Village! We are sorry to hear about the various challenges that you experienced during your stay at our resort. We truly regret that we were not able to succeed in rectifying the issues to your satisfaction. We appreciate you taking your time to write a review as well as providing us with feedback as it will assist us in improving our services to our valued guests. We hope you reconsider and provide us with another opportunity to service you again for a true Hilton Hawaiian Village experience.

Mahalo,

Hilton Hawaiian Village Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milbank, South Dakota, United States
Level Contributor
29 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed May 2, 2013 via mobile

Overall staying at the village was a great vacation. The only complaint i have is when we checked in. We were told our tower was overbooked and we were being moved to another tower with two full sized beds. Not what we intended for our honeymoon. We had actually called two weeks prior to our stay to confirm we were in the rainbow tower and a king sized bed. It is my guess they try to take some people off guard and move them to a room in a less desirable tower and then use that king sized room with a view to try to get people to pay an amount to upgrade. Well a few quick no's to our check in lady - no if ands or buts about it- we got the room we knew we had booked. So beware of that tatic. Otherwise great pools, location, restaurant, etc.

  • Stayed April 2013
    • Value
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Helpful?
Thank Amanda K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed May 2, 2013

Excellent Resort to stay in Waikiki. Has everything you would want at your door step. The staff are fantastic to deal with and the rooms are brilliant. The fireworks show was amazing!!! The Beach activities were a bit pricey but you could walk around the corner from the hotel and pick up surf boards and other gear for a reasonable price.

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Hilton Grand Vacations

Helpful?
Thank Louie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Hawaiian Village Waikiki Beach Resort

Property: Hilton Hawaiian Village Waikiki Beach Resort
Address: 2005 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Honolulu
#16 Spa Hotel in Honolulu
#19 Luxury Hotel in Honolulu
#24 Business Hotel in Honolulu
#24 Romantic Hotel in Honolulu
#25 On the Beach Hotel in Honolulu
#33 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Hawaiian Village Waikiki Beach Resort 4*
Number of rooms: 2900
Official Description (provided by the hotel):
Located on Waikiki's widest stretch of beach, the Hilton Hawaiian Village Waikiki Beach Resort is nestled on 22 oceanfront acres offering the best value with more amenities than any other hotel in Waikiki. Imagine five spectacular pools and the largest beach front Super Pool, best waterslides in Waikiki, surfing lessons, Duke Kahanamoku Lagoon for kayak and stand-up paddleboard fun. We have the only pier on Waikiki Beach which provides easy access to catamaran rides and Atlantis submarine adventures. The resort is home to Waikiki's only 5 night a week Waikiki Starlight Luau, a full-service, award-winning children's program for kids ages 5-12. Mandara Spa and over 20 restaurants and lounges, 90 shops and services, daily cultural activities, nightly entertainment and lush tropical gardens, and waterfalls. Every Friday night we light the skies with our Friday Night Fireworks Spectacular! ... more   less 
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Also Known As:
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu

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