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“The BEST part of Waikiki beach”

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Hilton Hawaiian Village Waikiki Beach Resort
Ranked #41 of 84 Hotels in Honolulu
Certificate of Excellence
Greenville, South Carolina
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“The BEST part of Waikiki beach”
Reviewed February 15, 2013

Hilton Hawaiian Village is hands down, the best part of Waikiki beach. If you have never been to Waikiki beach, think city on an ocean like Miami beach- exciting, energetic, but also with street peddlers, crowded sidewalks,packed beaches,noisy traffic and bums...SO, Hilton Hawaiian Village's 22 acres is an OASIS at the end of Waikiki, next to the marina. Semi-private, fairly quiet resort that you never have to leave, but within a short distance of designer shopping, plenty of restaurants and city life in Waikiki. Boardwalk allows one to walk down the beach in flip flops to oceanfront dining like famous "Duke's" at Outrigger hotel. Explore the island only 10 minutes from Waikiki around Diamond Head then towards Hanauma bay to view the gorgeous coastline, so renting a car for at least a day is a must!

The HHV is a resort and is going to have "resort prices" in the full service restaurants, but there are also economy choices like DQ at the Rainbow tower, Starbucks,Roundtable pizza and Ny deli in the shopping village. Walk 2 blocks to IHOP or Tony Roma's, or take a cab to Waikiki beach for Cheesecake Factory or Hard Rock cafe. I recommend spending part of the first day to get familiar with the resort, all its restaurant choices, various types of pools (one has waterslides), the manicured beach (they rake it daily), and the fabulous saltwater lagoon where you paddle board, canoe, or laze on a float all day.

I highly recommend staying in the Rainbow tower with awesome oceanfront views/sunsets (fireworks on friday) where you simply walk out the elevator to the superpool , beach and lagoon. If you do not mind walking through the resort, some of the other towers further back on the property can be more economical if on a budget.

This 4 star Hilton is loaded with surprises, like turtles, penguins, tropical birds, numerous Koi ponds and waterfalls, its own beautiful white chapel for weddings and vow renewals, and the "Tropics" bar with nightly music, where Hawaii Five O has filmed scenes. From cheap Tshirts and Macadamia chocolates at the ABC convenience store to a purse at Louis Vuitton - HHV has 80 shops to explore. A free show at the pool and fireworks over the ocean on Friday night too!. After several visits, still the very best place to stay on Waikiki beach is the Hilton Hawaiian Village.

Room Tip: Stayed on 9th floor Corner room in oceanfront Rainbow tower with breathtaking views.Honors Gold and...
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  • Stayed February 2013, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
3 Thank Wallacecooks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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English first
Bakersfield, California
Level Contributor
120 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed February 15, 2013 via mobile

If you come to the island for relaxation, do not stay here, however, if you are with family, specially kids this is the place.
I would suggest you learn basic Japanese thou, as most people in the hotel speak Japanese and frequently poor English. Do not fly in on a Saturday, as this is the day for most exchanges, and you will be in along line to check in and/or check out
Worth to rent 2 chairs and an umbrella if you go to the beach, it will cost you $15 for each chair and $29 for the umbrella, for the entire day.
Rooms are ok in size, but room service lacks for detail

Stayed February 2013, traveled as a couple
Helpful?
1 Thank Alex O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this review, February 27, 2013
Aloha Alex O,

Mahalo for choosing the Hilton Hawaiian Village! We are a full-service resort accommodating guests from all over the world with many reasons for travel. In anticipation of our guests’ preferences, our team and offerings are diversified to serve all guests in a warm and respectable manner. We are disappointed to hear your stay was far from relaxing and that our team was not able to resolve your challenges during your stay. We encourage all guests to enroll in the complimentary Hhonors rewards program prior to arrival allowing preferred Front Desk assistance by way of member dedicated lines. We are committed to exceeding our guests’ expectations and no detail is too small to bring our attention. We appreciate your comments and hope for the opportunity to welcome you back for a more pleasant stay.

Mahalo,
Hilton Hawaiian Village Guest Services Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Leesburg, Georgia
Level Contributor
67 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed February 14, 2013

The grounds are wonderful. You can sit in a rocking chair overlooking the pool, beach and ocean. The service is super. Walking distance to Ala Moana Mall and several restaurants. There is a resort fee of $25 per day which is a litte much.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank staceyj1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southeast
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed February 14, 2013

Just returned from Waikiki and can't say enough good things about our stay at the Hilton Hawaiian Village Beach Resort. The front desk staff was courteous and knowledgeable and our checkin was streamlined and quick. The grounds and pools are beautiful and the beaches gorgeous and inviting. We had an oceanfront room in the Rainbow Tower and our room was fantastic. We could sit on our balcony and enjoy the beach day or night. We enjoyed the live music at the Tapa Bar and the Tropics Bar. The music was a nice mix of traditional Hawaiian and modern. Meals at the Tropic Grill and the Bali were perfect and the drinks were most refreshing( be careful as they are not stingy with the alcohol). The sunset view from the beach in front of the resort is one of the most beautiful on all of Oahu. Plenty of beach activities to be had. My girlfriend learned to paddle board and we took a catamaran to Turtle Bay reef and saw sea turtles. The pool was nice to rinse off in after a beach day. We used both bell service and valet parking and everybody bent over backwards to please us. Our room was kept spotless. Waikiki shopping is an easy stroll away if you like to shop. I loved the dedicated computer controlled elevators which eliminated waiting when going from our room to the beach and back This was my second stay at this resort and I'm planning a third stay in six weeks as a stopover on a business trip.

Room Tip: The oceanfront rooms are well worth spending a little extra. The views of the beach and Diamondhead...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DoccDive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NY
Level Contributor
122 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed February 13, 2013

Vacation is still in progress, but so far there is nothing not to like about this place. Ok, maybe one thing, the bedroom door of our upgraded suite and the bathroom door bump each other. Seriously, we had a great check-in experience (thank you Ren,) all the staff has been friendly, the kids love the pools both with and without slides, the stretch of beach is great, there is easy access to the rest of Waikiki, the rooms are spotless, and yes, it is a very big place. But overcrowded? I haven't felt that way for one second. Our room is in a building that is clearly not new, but it is very clean, and very comfortable. Never have had to wait for an elevator and we are high up. Tonight we walked all around Waikiki and visited some of the other hotels we considered. We are so happy we chose HHV. The Wailana Coffee Shop across the street was a fabulous breakfast for very little money. Very very happy here at HHV.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank doclorenzo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed February 13, 2013

We stayed here one night before heading up to Turtle Bay. The location was great for exploring Waikiki and Honolulu. However, the rooms were dated and the hotel seemed a bit dirty. They were undergoing renovations while we were there and hopefully these issues will be resolved soon. Good food and snack options. Overall it was OK but for the price I will probably stay at a newer Marriott or Sheraton next time I'm in Waikiki.

  • Stayed March 2012, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eryn C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this review, February 27, 2013
Aloha SarahBee1981,

Mahalo for choosing the Hilton Hawaiian Village! Thank you for your patience during our current rejuvenation project. Guests can visit our website for the latest updates on our renovations and to view photo tours of our resort and accommodations. Thank you for expressing your concern and we hope to welcome you back for a more enjoyable stay the next time you are in town.

Mahalo,
Hilton Hawaiian Village Guest Services Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scottsdale
Level Contributor
18 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed February 13, 2013

Hotel does not pay attention to comments in booking asked for xtra towels and ac on vip mode as this was not done prior to my arrival
Tv is very slow and difficult to work
Chairs at pool are old and not comfortable
Takes several minutes to get through to guest request line
Rude service when asked to check out at noon i remind you i am a gold hilton member
Drinks are over priced
Continental breakfast in terrace was uninspiring and boring and has gone down in value tremendously
Breakfast at tropics great view but overpriced and poor service
Fitness center is packed
Good point was high floor and ocean view in rainbow 2709
No upgraded offerred as gold member

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zackm199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hhvguestservices, Manager at Hilton Hawaiian Village Waikiki Beach Resort, responded to this review, March 1, 2013
Aloha Zackm199,

Thank you for choosing to stay at the Hilton Hawaiian Village! We sincerely apologize for the challenges that you experienced during your stay. We try our best to accommodate our guest requests and do apologize if we did not meet your expectations. We do value our Hilton Honor member’s loyalty, especially Gold and Diamond members, and do offer complimentary late check-out as well as upgrades based on availability. Complimentary breakfast is available at the VIP Terrace for Gold and Diamond Hhonor members or they also have the option of getting a discount for a breakfast buffet at the Rainbow Lanai.

We are pleased to hear that you enjoyed the ocean view from the Rainbow tower. We appreciate you taking your time to write a review and providing us with feedback as we are continuously striving to perfect our customer service to our guests. We hope you return to our resort and provide us with another opportunity to service you.

Mahalo,
Hilton Hawaiian Village Guest Services Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Hawaiian Village Waikiki Beach Resort

Property: Hilton Hawaiian Village Waikiki Beach Resort
Address: 2005 Kalia Road, Honolulu, Oahu, HI 96815
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Top resorts Hotel in Honolulu
#16 Spa Hotel in Honolulu
#18 Luxury Hotel in Honolulu
#24 Business Hotel in Honolulu
#24 Romantic Hotel in Honolulu
#25 On the Beach Hotel in Honolulu
#33 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hilton Hawaiian Village Waikiki Beach Resort 4*
Number of rooms: 2900
Official Description (provided by the hotel):
Located on Waikiki's widest stretch of beach, the Hilton Hawaiian Village Waikiki Beach Resort is nestled on 22 oceanfront acres offering the best value with more amenities than any other hotel in Waikiki. Imagine five spectacular pools and the largest beach front Super Pool, best waterslides in Waikiki, surfing lessons, Duke Kahanamoku Lagoon for kayak and stand-up paddleboard fun. We have the only pier on Waikiki Beach which provides easy access to catamaran rides and Atlantis submarine adventures. The resort is home to Waikiki's only 5 night a week Waikiki Starlight Luau, a full-service, award-winning children's program for kids ages 5-12. Mandara Spa and over 20 restaurants and lounges, 90 shops and services, daily cultural activities, nightly entertainment and lush tropical gardens, and waterfalls. Every Friday night we light the skies with our Friday Night Fireworks Spectacular! ... more   less 
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Also Known As:
Hilton Hawaiian Village Waikiki Beach Hotel Honolulu
Hilton Hotel Honolulu
Hilton Honolulu
Hilton Hawaiian Village Waikiki Beach Resort Hawaii/Honolulu

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