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“Hawaiian Gem!”
Review of The Equus Hotel

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The Equus Hotel
Ranked #32 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 15, 2013

This cozy and quaint boutique hotel, goes above and beyond to make you feel right at home during your stay. The staff is very friendly and helpful and overall I would highly recommend staying here. Can't beat the price for the amenities and the location.

  • Stayed: October 2013, traveled as a couple
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1  Thank SallyV941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded January 13, 2014

SallyV941,

Big Mahalos for your kind review of The Equus and our team! We are pleased to have offered a great combination of location, comfort and convenience. We strive to host our guests with aloha, and be there home away from home. We look forward to another visit in the future!

Mahalo!

Mariah Dailey
mariah@equushotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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709 - 715 of 1,487 reviews

Reviewed November 14, 2013

This hotel styles itself as a boutique hotel with a bamboo-polynesian theme, plus horses. It felt a tad strange to me, but that was minor. The location is excellent, one block away from the water, a few blocks over to the main Waikiki beach. Figure a ten minute walk. Parking was a worry but the clerk said they don't sell (it's an extra daily fee, like all hotels in the area) more slots than they have (I counted 13). But it's really only suitable for small cars. There also is a public garage across the street.

The room had two chests of drawers, 3 drawers each, plus smaller drawers in the night tables, and a closet. I found the bed very soft, but I find that at most hotels. There are plenty of restaurants and stores nearby - you have the whole Waikiki hotel/tourist district. Because of the orientation of the rooms you do get noise from Ala Moana Blvd, but that seemed to drop off about midnight.


Pros: in-room coffee maker (a Keurig!!), in room safe (with a key, not electronic though), and good service when I needed more hangers. There is a small outdoor terrace. Refrigerator in the room without mini-bar (I hate those). Good shower with pressure and hot water, and plush soft towels.

Cons: the icemaker is down in the lobby, the chairs were not very comfortable, and the table was a bamboo style so the rounded pieces are not a good writing surface. The lighting wasn't very good, especially for reading. And some small things that show lack of attention to detail - drawers that didn't close properly and in all the days there the cleaning person never replaced (or moved or cleaned) my water glasses - that seemed strange I've never had that happen anywhere else.
But overall I had a good stay, and the location is excellent. I would stay there again if the price was good.

  • Stayed: November 2013, traveled solo
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1  Thank ral338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded January 13, 2014

ral338,

Many thanks for taking the time to review The Equus in such fine detail. We appreciate your efforts to provide us with such useful feedback, and will be sure to utilize this to improve our services. We are pleased to hear that you enjoyed the location, and found great value in our property. However, we would like to apologize for any inconvenience our parking or noise in the corridors may have caused you. We would like to invite you to stay with us again upon your return and offer a superior experience. It was a pleasure to host you, and we look forward to seeing you again soon!

Mahalo,

Mariah Dailey
mariah@equushotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013 via mobile

My husband & I stayed here for three days & we enjoyed the comforts of our room, Beautiful decor, (pillow top beds), great location for shopping at Ala Moana which is a walking distance away, & nearby restaurants for dining. What we appreciated the MOST was the friendly & very helpful staff who treated us like family with the "Aloha Spirit" that Hawaii is famous for!!! The front desk Manager Rene was very helpful & knowledgeable in recommending places to see, visit & dine. We highly recommend The Equus Hotel for our memorable stay & it's "Aloha Spirit!"

Stayed: June 2013, traveled on business
Thank ImDaddyslilgurl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded January 13, 2014

ImDaddyslilgurl,

Many Mahalos for your kind review of The Equus and our 'ohana. We are pleased that we were able to fill you visit with Aloha and make you feel at home in Waikiki. We appreciate your choosing to stay with us, and hope to host you again in the future.

Aloha,

Mariah Dailey
mariah@equushotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 14, 2013

Aloha To Our Friendly Customer Service Agents "HAUNANI" "PUKA" "KEO" "JUSTIN" "JACKIE" Yes, we call Your STAFFS CSA'S Because that's what THEY ARE!!! We go there so often that we know Them by Their NAMES!!! They always Treat Us Like OHANA when we go OAHU!! You should be so Proud to Have WORKERS Like THEM!!! My Husband & I always stay @ Your Beautiful EQUUS HOTEL.....We just LOVE it there & We Love Our Room #208...yep that's Our Favorite Room!! Your Hotel is so Convenient Close to everything where we wanna go & visit. So People out there in the World, If You ever Plan a Trip to OAHU....Please CHECK In To The EQUUS Hotel....You'll Be GREETED By Their Friendly STAFFS, You'll Be Comfortable & Feel So @ Home on Your Vacation!!!! Mahalo CSA"S For Your Awesome HOSPITALITY & YES, We Will Be BACK!!!! Aloha Nui, Ed & Momi Kekaula

Room Tip: The Highest Floor Room Facing The Ocean has a Kitchen if You need to fast Cooking. We Like The 2nd F...
  • Stayed: November 2013, traveled with family
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Thank Shelby K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded January 13, 2014

Ed & Momi,

It is always a pleasure welcoming you and your 'ohana back to The Equus. We appreciate your continued loyalty and support, and always look forward to your visits. We hope that you have another trip planned soon!

Mahalo,

Mariah Dailey
mariah@equushotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

The hotel is located right in the heart of downtown Honolulu! Everything you would need within walking distance or just a short cab ride. Nicely styled clean rooms and a pool!Very nice stay! Very affordable and highly recommended. The beds are super comfy too!

  • Stayed: October 2013
    • Value
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Thank lauravoll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded January 13, 2014

lauravoll,

Big mahalos for your review. It was a pleasure to host you, and we are grateful for your kind remarks. We look forward to your return!

With Aloha,

Mariah Dailey
mariah@equushotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 6, 2013

The room was nice sized, although the bath was a little small, only one person at a time. Well furnished with good AC. One block to the Ala Moana shopping mall and a short walk to the beaches. The desk staff was helpful. Price was affordable for Hawaii. There were half a flight of steps to the check-in...a little hard to manage with luggage, but half way up, staff offered to carry it up. One elevator that was slow. There is a laundromat one block away for those needing to wash/dry clothes.

  • Stayed: October 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank flyawayAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded January 13, 2014

flyawayAZ,

Mahalo for your review. We appreciate your detailed feedback and will be sure to improve upon our services with your helpful insights. It was a pleasure to host you and we are happy to hear that you enjoyed the location. We look forward to inviting you back on your next visit to Waikiki.

Mahalo!

Mariah Dailey
mariah@equushotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2013

My partner and I stayed here for 5 nights in October 2013. We arrived far too early to check in but the staff sorted out a room for us anyway and we're lovely about it. When our TV and air con wouldn't work we were promptly moved into the working room right next door. The rooms themselves were exactly what we expected, comfortable and pretty basic but exactly what we needed as a base. It would have been great to have a jug/kettle though. Its not the closest hotel to the beach, and the street is noisy at night but the staff are wonderful and its not far to walk anyway. The ABC store on the corner was a lifesaver too. The staff made us cocktails several nights we were there and we had a great time chatting with them. Lovely people.

  • Stayed: October 2013, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
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1  Thank Kimc111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded November 6, 2013

Kimc111,

Thank you for choosing to stay with us at The Equus. We are pleased to hear that you enjoyed your time with us, and that we were able to accommodate your requests and needs during your visit. We hope to offer excellent service to each unique guests needs, and your feedback is greatly appreciated. We will do our best to surpass your expectations upon your return.

Mahalo,

Mariah Dailey
mariah@equushotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Equus Hotel

Address: 1696 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1460
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#4 Best Value Hotel in Honolulu
#6 Business Hotel in Honolulu
#18 On the Beach Hotel in Honolulu
#23 Romantic Hotel in Honolulu
#24 Family Hotel in Honolulu
Price Range: $129 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Equus Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Equus is a charming boutique hotel located on Waikiki's "Upper West Side" where you will find an abundance of restaurants, easy access to one of the world's largest shopping malls, a quick stroll to the beach and gorgeous sunset views. The hotel guestrooms are warm and contemporary, keeping true to the hotel's equestrian theme with Ralph Lauren-inspired touches throughout. An intimate lobby and lanai offer a dipping pool, gazebo and a weekly cocktail reception.All guestrooms are appointed with cozy pillow-top beds, flat screen TVs, refrigerator with freezer, Keurig coffee maker with organic coffee, and complimentary full property WiFi. Portable printers can be delivered for those on business. Best of all, the friendly staff offers the kind of personal assistance delivered with Aloha that only a small, family-run hotel can offer. IMPORTANT NOTES: *Stairway Access Only *Valet Parking Only $25/night *Provide Arrival Time - for luggage assistance ... more   less 
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Also Known As:
The Equus Hotel And Marina Tower
Equus An Aqua Boutique Hotel
The Equus Hotel Hawaii/Honolulu

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