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“Nicest Hotel I have stayed in in Hawaii- excellent service & accommodation!”
Review of The Equus Hotel

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The Equus Hotel
Ranked #27 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersBronze level
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Nicest Hotel I have stayed in in Hawaii- excellent service & accommodation!”
Reviewed September 23, 2013

I have been to Hawaii a couple of times and this is easily the nicest hotel I have stayed in - Great Location, very modern- (recently- remodelled), Great Rates and gorgeous rooms.

Rooms: The rooms in this hotel are soo nice- really modern bathrooms, plenty of space, the beds were sooo big/comfortable! I have stayed in a number of Hawaiian hotels- more expensive with fancy pictures on their website only to end up in flea ridden dowdy room. This place is really nice & comfortable- feels like a home away from home.

Service: From parking our car ( FREE- I might add) to check in and check out - I found the staff so helpful, welcoming & friendly. They do as much as they can to help you settle in and get the most out of your vacation. If you have any issues at all you can text them & they will sort it out straight away- even if you are out and about around Waikiki & looking for a restaurant recommendation.

Location: this hotel is located opposite the Hilton Hawaiian Village- making it easy to explore the rest of Waikiki. Parking is free & the biggest Shopping Mall in Hawaii- the Ala Moans centre is literally a 5 min walk away from the hotel. You really have the best of both worlds- great shopping & access to Waikiki Beach across the street.

Rates: this hotel has recently been remodelled & definitely offers much better rates than other Hawaiian hotels which jack up the prices at a whim. It's family run & that really makes a difference in terms of how they treat their guests. No breakfast but there are so many options around you it really doesn't matter!

After staying in a number of supposedly 4/5 star hotels in Hawaii I would 100% recommend this hotel over any of the others- you will not be disappointed.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank irishchick0101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this review, September 27, 2013
irishchick0101,

Aloha and mahalo for your glowing review of our property, The Equus. We are pleased to have been able to make your stay so enjoyable. It is a pleasure to have been able to provide such comfort and ease from the guest room decor, to the package including parking, making your visit as convenient as possible.

We sincerely appreciate your choosing to stay with us, and welcome you into our Equus Ohana. We look forward to your return!

Mahalo,

Mariah Dailey
mariah@equushotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (306)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 23, 2013

We stayed in the Equus in September and loved the location and room. The staff were very friendly and helpful, with great tips on where to go during our stay.

The room was very clean and had all the mod cons such as TV, Refrigerator, wifi and air conditioning, which was really appreciated after a long day walking around Waikiki.

The elevator was a little dated, but all of the rooms have been refurbished it would appear.

Location was great, right next to the Hilton, at a way better price than staying there.



  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sgallagher807
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this review, September 27, 2013
Sgallagher807,

Big Mahalos for your review! We are happy to hear we could provide you with all the comforts necessary to enjoy your visit to Waikiki. We are placed well in walking distance of many great amenities, such as Ala Moana Shopping Center & Beach Park, Waikiki Beach, or Hilton Hawaiian Village (as you mention, the bonus is not paying their prices!).

We strive to provide a unique experience in a convenient and interesting location. We are pleased to hear you could avail of all our services and enjoyed your time here. We hope to have you visit us again soon!

Mahalo,

Mariah Dailey
mariah@equushotel.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 23, 2013

My room was clean and comfortable. I liked the horse-themed decoration; tasteful without being over the top. The staff couldn't have been more friendly and helpful. Some other reviewers complained of traffic noise, but I wasn't bothered too much. The hotel is a short walk to Ala Moana Shopping Center and Kahanamoku Beach (a nice, less crowded alternative to Waikiki). The only thing that I found less than satisfactory was the late hour that the rooms are made up. On a couple of occasions I returned around 4:30 or so, wanting to relax a couple of hours before heading out for the evening, only to have housekeeping knock on the door. A little annoying. All told though, I enjoyed my stay here and recommend it for anyone looking for a reasonably priced, comfortable and convenient hotel.

Room Tip: Ask for a room higher up if you are sensitive to noise traffic
See more room tips
  • Stayed September 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EdSz_65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this review, September 27, 2013
EdSz_65,

Mahalo for your review! We appreciate your valuable feedback and will certainly take it into consideration. We apologize for the inconvenience you encountered at the late hour of housekeeping. This is not a regular practice, however if a DND sign is left on the door, housekeeping leaves a note and returns later to check if the guest has returned. We make every effort to avoid keeping our housekeepers past 3pm, however we must thank you for helping us to improve our services.

We are pleased to hear that you enjoyed the location and our team here at the Equus. We do hope that you will allow us to host you upon your return!

Mahalo,

Mariah Dailey
mariah@equushotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed September 23, 2013

Liked this small hotel although the rooms are tiny and from our room on the 4th floor there was a lot of road noise thru out the night from Ala Moana Blvd. Like that it was across the street from the mall and good restaurants all around. Room was clean with nice shower in bath. Bed was comfy but tv was small. Stall we're very nice and helpfull. Next time I will try a room on at least the 6th floor hoping for some quite. Overall I would give it a 2.5 star at a good price

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danhurd53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this review, September 27, 2013
Danhurd53,

Aloha and mahalo for taking the time to provide us with valuable feedback. We appreciate every opportunity to improve our services, and your helpful review certainly outlines some points in which we can improve.

We are pleased that you enjoyed the location and were happy with the amenities in your room. We are sorry to hear that the noise level was not acceptable, and we would be happy to accommodate you in a higher floor on your next visit. We hope that our team was able to show you the island spirit and aloha of our beautiful islands. We do hope that you will return to visit us again sometime soon.

Mahalo,

Mariah Dailey
mariah@equushotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 22, 2013

The service was excellent!! Everyone was very friendly and the hotel was absolutely amazing! The room was really clean and warm welcoming. I will recommend this hotel to all my family and friends. We will be back very soon!!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kristyxoxo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this review, September 24, 2013
Kristyxoxo,

Many thanks for your shining review of The Equus! We appreciate you taking the time to share your experience, and of course are pleased to hear your enthusiastic review. it is our main mission to treat our guests like family and welcome them into our home. We truly appreciate your business and look forward to welcoming you back on your next visit.

Mahalo,

Mariah Dailey
mariah@equushotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Canada
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 21, 2013

This was a clean and reasonable hotel located close to a mall and close to Waikiki. The horse decor was cute, and the beach towel service very convenient, but the best part was the bed.. our room had a really wonderful bed and we slept great!

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Matt D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this review, September 24, 2013
Matt D,

Big Mahalos for your review, and for choosing to stay with us! We are happy to hear we provided great comfort and aided in your relaxation while you were here. We certainly look forward to hosting you again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 19, 2013

This was our 2nd stay at the Equus Hotel. We find the staff to be very helpful, friendly and accommodating. We want to especially mention Rene and Puka, who went out of their way to make us feel at home. We also returned because we loved the location (a couple blocks from the quiet end of Waikiki beach, walking distance to the Ala Moana Shopping Centre, the great variety of restaurants and ready access to public transit). We thought our room was spacious, the king sized bed comfortable and appliances up-to-date. We will definitely return to the Equus Hotel on our next trip to Honolulu. Great value for your money!

Room Tip: Rooms with King Sized beds recommended
See more room tips
Green Features: Environmentally friendly hotel Loved the energy saving light switch and air conditioning system.
  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eyed-ball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this review, September 24, 2013
eyed-ball,

Thank you for taking the time to review your stay! We appreciate that you travel such a far distance to visit Oahu, and require comfort and ease when you arrive. We are proud to serve you during your time on the islands, and hope that our team has made each visit easier. Puka and Rene are outstanding members of our team at The Equus, and will be happy to hear from you! We look forward to many future visits!

Mahalo,

Mariah Dailey
mariah@equushotel.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Equus Hotel

Property: The Equus Hotel
Address: 1696 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1460
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#3 Best Value Hotel in Honolulu
#6 Business Hotel in Honolulu
#16 On the Beach Hotel in Honolulu
#23 Romantic Hotel in Honolulu
#24 Family Hotel in Honolulu
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Equus Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Equus is a charming boutique hotel located on Waikiki's "Upper West Side" where you will find an abundance of restaurants, easy access to one of the world's largest shopping malls, a quick stroll to the beach and gorgeous sunset views. The hotel guestrooms are warm and contemporary, keeping true to the hotel's equestrian theme with Ralph Lauren-inspired touches throughout. An intimate lobby and lanai offer a dipping pool, gazebo and a weekly cocktail reception.All guestrooms are appointed with cozy pillow-top beds, flat screen TVs, refrigerator with freezer, Keurig coffee maker with organic coffee, and complimentary full property WiFi. Portable printers can be delivered for those on business. Best of all, the friendly staff offers the kind of personal assistance delivered with Aloha that only a small, family-run hotel can offer. IMPORTANT NOTES: *Stairway Access Only *Valet Parking Only $25/night *Provide Arrival Time - for luggage assistance ... more   less 
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Also Known As:
The Equus Hotel And Marina Tower
Equus An Aqua Boutique Hotel
The Equus Hotel Hawaii/Honolulu

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