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“Home away from Home”
Review of The Equus Hotel

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The Equus Hotel
Ranked #30 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersBronze level
Reviewed May 15, 2013

A lovely stay we had at the Equus. The staff so welcoming and pleasant. From check in to check out. They made our stay in Hawaii a memorable one. From front desk clerks to the housekeepers as well as the management, they all gave such great service. The rooms nice, clean and comfortable. The location was perfect and convenient with walking distance to the mall, restaurants and beaches. The Equus caters to families, business or anyone looking for a pleasant stay at a hotel in Waikiki.

  • Stayed: April 2013, traveled with family
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1  Thank sweet7Is
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded June 17, 2013

sweet7ls,

Mahalo for your review. We are pleased to be a part of your home, and to have helped create a lasting memory. As part of our Equus Ohana, we would like to thank you for visit, and invite you to return again soon.

With Aloha,

Mariah Dailey
mariah@equushotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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863 - 869 of 1,527 reviews

Reviewed May 14, 2013

Had such a pleasant stay here! Great location, with walking distance to Ala Moana Mall, Waikiki strip and Beach! We were greeted with a fresh glass of pineapple juice when arriving to the lobby, by such great hostess! Then accompanied to our room. The room was very clean, beds were so comfortable and the bathroom was very clean. The relaxing spa pool is wonderful and very private and relaxing! I would recommend staying here mainly for the hospitality of the staff and location! Loved it!

  • Stayed: September 2012
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1  Thank NVEE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded June 17, 2013

NVEE,

Thank you for taking the time to review your stay. We are pleased that you enjoyed your time with us, and we were able to exceed your expectations. It was a pleasure having you, and we look forward to your next visit!

Mahalo,

Mariah Dailey
mariah@equushotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 10, 2013 via mobile

I just love this hotel..reminds me so much of European hotels...very stylish.
Everytime i return i feel like home.
The staff of this hotel are amazing ...Puka and beautiful Rene have aloha spirit ..make them so unique.
Room is always clean...bed very comfortable...very elegant interiors...very stylish..remind me very much of the hotels of French Riviera.
I highly recommend this hotel...as i said i always return with pleasure.
Mahalo Rene and Puka...Justin and everybody who work there for making me feel like home.
Aloha

  • Stayed: May 2013
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1  Thank Laura F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded June 17, 2013

Laura F,

It is a pleasure to have hosted you upon your return to the Equus Hotel. We appreciate your loyalty and look forward to continuing to serve you and improving each time. It is a special compliment to be compared to the French Riviera, and we certainly are pleased to have assisted in providing such a unique experience.

Big Mahalos,

Mariah Dailey
mariah@equushotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 22, 2013

Jackie was so helpful in everything we needed she was on top of everything she went above and beyond her job duties to make us feel at home! She was so friendly and welcomeing as well! She is a keeper for sure we will go back just to visit her and stay at this hotel again because of her!

  • Stayed: April 2013, traveled with family
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1  Thank meagan r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded June 17, 2013

meagan r,

Thank you for taking the time to share your experience with our lovely staff. We will be sure to recognize Jackie for such outstanding service. She would be pleased to know she was able to make your stay such a memorable one. We look forward to hosting you again in the future.

Mahalo,

Mariah Dailey
mariah@equushotel.com

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Reviewed April 19, 2013

Linelle was so very helpful, welcoming and super friendly. She is a keeper. I had a few basic needs before a night out and she not only got me a sewing kit but provided some wonderful conversation and some wine for my husband and I as part of happy hour.. She is a bright star here at Equus.

  • Stayed: April 2013, traveled on business
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1  Thank Mary A S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded June 17, 2013

Mary A S,

Mahalo for your review! We will certainly share you comments with Linelle and commend her for her fine work in Guest Services. We are happy she was able to brighten up your day, and provide outstanding service. We hope that you will visit us again soon!

Mahalo,

Mariah Dailey
mariah@equushotel.com

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Reviewed April 18, 2013

Very comfortable beds, nice rooms, clean rooms and bathrooms. Good location just 5-10 mins walk to Waikiki beach. All amenities around hotel. Only downside of this hotel was breakfast nothing really to eat in the morning. I have stayed here for 6 nights. Staff and service very good.

  • Stayed: August 2012, traveled as a couple
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1  Thank dubtomdub
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded June 17, 2013

dubtomdub,

Mahalo for taking the time to review your stay! We are pleased to have been able to provide good value for your visit to Hawai'i. We appreciate the feedback on our breakfast. We have decided to promote all of the wonderful restaurants in the area, instead of providing breakfast on-site. We found that many guests preferred hot breakfast, and because we do not have a restaurant, we prefer to send our guests to one of the many wonderful places in the area. We also have an in-room menu for breakfast or lunch items from a local and organic cafe for only a small delivery fee of $3.00 (if it is breakfast in bed you desire).

Again, thank you for providing us with your comments, we appreciate any opportunity to improve our services. We hope that you will come and visit us again soon!

Mahalo,

Mariah Dailey
mariah@equushotel.com

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Reviewed April 10, 2013

This was a beautiful little hideaway. The hotel was well kept, clean and comfortable and the staff was outstanding. Haunani was gracious and all of the staff was friendly and helpful. I loved that this was a small, unobtrusive hotel compared to the overbearing high rises surrounding it. Thank you, Haunani for a beautiful staycation!

  • Stayed: April 2013, traveled with friends
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3  Thank docyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
equusmgmt, General Manager at The Equus Hotel, responded to this reviewResponded June 17, 2013

docyap,

Big Mahalos for choosing to stay with our Equus Ohana. We thank you for your kind review, and will pass along your thanks to Rene. We enjoyed hosting you for your staycation, and look forward to seeing you again soon!

With Aloha,

Mariah Dailey
mariah@equushotel.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Equus Hotel

Address: 1696 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1460
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#4 Best Value Hotel in Honolulu
#6 Business Hotel in Honolulu
#16 On the Beach Hotel in Honolulu
#23 Romantic Hotel in Honolulu
#24 Family Hotel in Honolulu
Price Range: $136 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Equus Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Equus is a charming boutique hotel located on Waikiki's "Upper West Side" where you will find an abundance of restaurants, easy access to one of the world's largest shopping malls, a quick stroll to the beach and gorgeous sunset views. The hotel guestrooms are warm and contemporary, keeping true to the hotel's equestrian theme with Ralph Lauren-inspired touches throughout. An intimate lobby and lanai offer a dipping pool, gazebo and a weekly cocktail reception.All guestrooms are appointed with cozy pillow-top beds, flat screen TVs, refrigerator with freezer, Keurig coffee maker with organic coffee, and complimentary full property WiFi. Portable printers can be delivered for those on business. Best of all, the friendly staff offers the kind of personal assistance delivered with Aloha that only a small, family-run hotel can offer. IMPORTANT NOTES: *Stairway Access Only *Valet Parking Only $25/night *Provide Arrival Time - for luggage assistance ... more   less 
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Also Known As:
The Equus Hotel And Marina Tower
Equus An Aqua Boutique Hotel
The Equus Hotel Hawaii/Honolulu

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