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“Birthday celebration in town!” 5 of 5 bubbles
Review of The Equus Hotel

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The Equus Hotel
Ranked #25 of 84 Hotels in Honolulu
Certificate of Excellence
GreenLeadersBronze level
Hawaiian Islands
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Birthday celebration in town!”
5 of 5 bubbles Reviewed October 17, 2011

We had fun on a mini staycation in Waikiki. We like the Equus and have used it as homebase on other occasions. The staff are so nice, the location is great, the price is good. We went to a special birthday lunch at Brasserie du Vin and were glad we did not have to drive a long way home, and could just relax in town.

Room Tip: I prefer the tower for the views and the hotel proper for the ambience.
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  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank GOODART
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,382 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (284)
Date | Rating
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English first
Plymouth, Minnesota
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed October 16, 2011

I was blown away at how disgusting this hotel was – the building needed a lot of work to start with- seemed like it was falling apart- the service was horrid – Rene was one I had help from- told me he would call me to resolve my issue with the place and never got a call- very unprofessional if you asked me- location,location,location- the worst locations ever- it literally was right before an exit to the highway and there was construction going right in front of the building- a lot of noise throughout the night- no view of the view a lot of buildings covering each site- the hallways were dark and dimmed for some reason- it was pretty scary to even walk to the room- the elevators don’t work, its small and crammed spacing- really this was my first trip ever to Hawaii and I feel it was ruined my this hotel – I just wasn’t comfortable I was tired and ready for relaxation and totally got the different experience- literally walked around all night to find another hotel to transfer to- please make the right decision before booking with this hotel- you will regret it- honest to god- Please don’t stay at the Equus hotel- and don’t sign up for the island orientation the worst really- and waste of money- not a help- the hotel really was in bad shape seemed like it was breaking some regulations –overall my experience was not the best- automatically switched hotel that night- was horrible – for the night I was made to stay because other hotels weren’t able to check me in till the morning- the bed sheets were nasty and not cleaned, the rooms had a horrid smell to them, I was not a happy camper if you asked me- please spend the extra money to stay at a better hotel- again the reason I say that is because its where you’ll be after the long day of activities you’ll be doing- don’t ruin your stay just because you wanna save a little money- again your going to Hawaii whether its your first time or not- there should be no obstacles in your way- and sadly mine was The EQUUS HOTEL- worst place ever-

Room Tip: all rooms were horrid- please choose another hotel- no view smelly and nasty
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  • Stayed July 2011, traveled on business
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Abdi I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ballarat, Victoria, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed October 16, 2011

booked my accom back in Aug11 for my stay in Jan12, they took the deposit for my stay in Sept11, and I sent several requests to them to get a confirmation of my booking.. however 4 emails, 3 phone call and even leaving a message of their facebook wall from the hotel Manager, I had no choice but to cancel.. very unprofessional

  • Stayed August 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Kyllie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu, Hawaii
1 review
5 of 5 bubbles Reviewed October 12, 2011

Rene Kahumoku is absolutely fantastic. There is not one thing that is asked of her that she will not go out of her way. If there is not a way she will find one. As soon as he answers the phone you can just feel the warmth of Aloha and then and there you know that you will be taken care of. This may not be a 5 star but the treatment by Rene and her staff truly makes up for one

Room Tip: Ask for Rene and let her know your request
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  • Stayed August 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Michele O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delton, Michigan
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed October 6, 2011

I called to speak with Rene and I feel like we are best friends already. He was so helpful and such a pleasure to talk with, He is so resourceful and is so willing to take the time and answer all of my questions. I could not believe how patient he was and how much of a pleasure he is to speak too, I cannot wait to meet Rene and to be in Hawaii again, I want to come there tomorrow and stay there forever. Thank you for the great customer service Rene and I cannot wait to come and celebrate your birthday when I get there..,,,,, Hope you have a great day and as always thank you and Ahola!

  • Stayed October 2011, traveled with family
    • 5 of 5 bubbles
      Service
Helpful?
Thank dkhaas123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Los Angeles, California, United States
1 review
5 of 5 bubbles Reviewed October 1, 2011

You won't find a better place to stay for amenities and location.

  • Stayed October 2011, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Coffs Harbour, Australia
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed September 30, 2011

If you want to be treated like a Royal at a commoners price this is the place to come to in Hawaii.
Not even the 5 Star big name hotels and resorts can match the personal service from Rene and her crew.
From the pineapple (work of art) and personalised greetings card when you arrive in your room to the friendly faces of all the staff I will return here again. I will also tell others that in Hawaii, the Equus Hotel and Marina Tower is THE place to choose.
Thank you Rene for bringing much love and happiness whenever you are around.
Mahalo!

Room Tip: Request the Marina Tower for the View. The little extra is worth it.
See more room tips
  • Stayed September 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Robert T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Equus Hotel

Property: The Equus Hotel
Address: 1696 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1460
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Suites Swimming Pool
Hotel Style:
#4 Best Value Hotel in Honolulu
#6 Business Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
#23 Romantic Hotel in Honolulu
#24 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — The Equus Hotel 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Equus is a charming boutique hotel located on Waikiki's "Upper West Side" where you will find an abundance of restaurants, easy access to one of the world's largest shopping malls, a quick stroll to the beach and gorgeous sunset views. The hotel guestrooms are warm and contemporary, keeping true to the hotel's equestrian theme with Ralph Lauren-inspired touches throughout. An intimate lobby and lanai offer a dipping pool, gazebo and a weekly cocktail reception.All guestrooms are appointed with cozy pillow-top beds, flat screen TVs, refrigerator with freezer, Keurig coffee maker with organic coffee, and complimentary full property WiFi. Portable printers can be delivered for those on business. Best of all, the friendly staff offers the kind of personal assistance delivered with Aloha that only a small, family-run hotel can offer. IMPORTANT NOTES: *Stairway Access Only *Valet Parking Only $25/night *Provide Arrival Time - for luggage assistance ... more   less 
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Also Known As:
The Equus Hotel And Marina Tower
Equus An Aqua Boutique Hotel
The Equus Hotel Hawaii/Honolulu

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