Did not have our reservation when we checked in- were simply told- "we dont have it." Had to have our booker call them after which our packet magically appeared.
Hotel is old and you can tell everywhere.
ZERO customer service, lack of consideration for guests on all levels, you will be IGNORED.
Packed like sardines around small pool and fed doughnut trays for breakfast- which is NOT beach front- its across the street from the beach.
Stranded on the 18th floor for 30 mins- took the fire stairs and had to exit on the employee level- which was not a shock to anyone there which tells me that happens often.
Sand, hair and soapy water shoot up out of the bathtub drain- enough to fill the tubs.
At check out you will pay whatever you saved in the nightly rate, valet takes forever and after one insane breakfast we never went back for the rest of the week.
Walls are thin- toilets flush LOUDLY all around you, all the time, could hear our neighbors conversations.
Not worth the savings to feel like they literally could care less about your experience while you are there. (The half hearted excuses under these reviews are just that.)
SKIP THIS PLACE.
- Official Description (provided by the hotel):
- Overlooking one of the world's most renowned beaches, the Aston Waikiki Beach Hotel provides an oceanfront experience at surprisingly accommodating rates. The Aston Waikiki Beach Hotel is the ideal vacation headquarters for couples, families (children stay free) and groups seeking the ultimate Hawaiian experience. The vast majority of our 645 guest rooms offer a private lanai and stunning full or partial ocean views. Diamond Head rises majestically on one side of the hotel, while legendary Waikiki Beach stretches out from the other. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Aqua-Aston Hospitality, LLC, Booking.com, Expedia, Hotels.com, Agoda, Travelocity, TripOnline SA, getaroom.com, Hotwire, Orbitz, Priceline, Cancelon, HotelQuickly and Evoline ltd so you can book your Aston Waikiki Beach Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Waikiki Beach Hotel
- Aston Honolulu
- Resort Quest Waikiki Beach Hotel
- Resortquest Waikiki Beach Hotel Hawaii
- Aston Hotel Waikiki
- Aston Waikiki Beach Hotel Hawaii/Honolulu