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“The most excellent hotel staff”
5 of 5 bubbles Review of Aqua Waikiki Pearl

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Aqua Waikiki Pearl
Ranked #72 of 84 Hotels in Honolulu
New York City, New York
1 review
“The most excellent hotel staff”
5 of 5 bubbles Reviewed August 6, 2011

We were in the process of moving to the mainland from Hawaii and needed a pet-friendly place to stay for four nights while our condo was being cleaned and painted. Even though the hotel was accommodating a number of military who were in transition, they made room for our family. And we could not be more grateful. We want to commend Karishma, the manager, and her staff, Harry, Robin, and Kahula, who bent over backwards to help us with accommodations and parking. Mahalo nui loa!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank pharmer98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaikikiPearl, Manager at Aqua Waikiki Pearl, responded to this review, August 13, 2011
Aloha Pharmer98~

We truly appreciate your feedback. We are very proud of our staff and they're commitment to go the extra mile for our guests. It is always great to know when we have exceeded expectations, and thank you for the wonderful review.

We look forward to welcoming you back to the Aqua Waikiki Pearl and please feel free to let me know if I may be of assistance during your next visit.

Mahalo,
Karishma Chowfin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,166 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Honolulu, Hawaii
1 review
5 of 5 bubbles Reviewed August 4, 2011

Love love love'd the Aqua Pearl. Booked a junior suite - room was huge and very spacious. The room had everything that you could ask for, even had microwave. Awesome location in Waikiki and the staff are really nice too. Will definitely be recommending to my friends and family to come stay here.

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank love808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaikikiPearl, Manager at Aqua Waikiki Pearl, responded to this review, August 5, 2011
Aloha love808~

Thank you for your wonderful feedback and we look forward to welcoming you back during your next visit.

Please feel free to contact me directly for any assistance you may need with your future reservation requests.

Mahalo,
Karishma Chowfin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort Worth, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed July 30, 2011

Overall the hotel was nice. The staff was helpful and accomodating. The rooms were clean and updated. Within walking distance of beach, restaurants and bars. Grocery store and pharmacy within walking distance. Only rented a car for one day to go up to the North Shore. We were to have a 2 bedroom suite for two adult couples. The first room they put us in had one bedroom and one bed in the living area with a curtain to pull in front of the bed! I went back to the front desk and told them we were supposed to have a two bedroom suite. They gave me a new room that did have two rooms, however, only one bathroom with the only access was through the master bedroom. This meant that if you had to get up in the middle of the night to go to the restroom you had to go throught the master bedroom, or go down stairs to the main lobby....yuck!!! Would have been ok if they had given access to the restroom through BOTH bedrooms. Would stay again, but it would be in single rooms!

  • Stayed June 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bighmontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaikikiPearl, Manager at Aqua Waikiki Pearl, responded to this review, August 13, 2011
Aloha Bighmontana~

Thank you for the positive feedback on our staff and the convenient location of our hotel.

Please accept my apology for not meeting your expectations with regard to your room accomodation. We do have two different room configurations in our two bedrooms suites and thank you for stopping by the Front Desk and giving us the oppportunity to address your concerns. The two bedrooms suites have a single bathroom and guests requiring 2 seperate bathrooms often reserve 2 seperate rooms or our 3 bedroom suites.

I look forward to personally being of assistance and please feel free to contact me directly for your furture reservation requests.

Mahalo,
Karishma Chowfin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego
Level Contributor
76 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 bubbles Reviewed July 28, 2011

Full disclosure- I am not a big fan of Waikiki. If you can - find a way to stay at the Marriot Ko Olina timeshares...

I'm a big tripadvisor fan- I spend hours obsessing over the perfect trip, even reading reviews after I booked just to validate my choices until the trip date. The Pearl is not bad, but certainly not great. Very average motel type room. A bit dirty, very dated, with a clean lobby and an OK location, it gets the job done but you won't feel like you've splurged.

Staff was friendly, no real complaints, just a tired older property surrounded by other older properties. Would only stay again if I was on a tight budget.

  • Stayed April 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank Blackjack74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaikikiPearl, Manager at Aqua Waikiki Pearl, responded to this review, August 12, 2011
Aloha Blackjack74~

Thank you for taking the time to provide us with your impressions. The the Aqua Waikiki Pearl is definitely an intimate boutique property in comparison to the larger resort type properties. We strive to provide quality rooms & service at reasonable prices. Our rooms and lobby are newly renovated and we continue to seek opportunitues to enhance the quality of our guest experiance here at the hotel.

Thank you for your candid feedback and please feel free to contact me personally if I may be of any assistance in the future.

Mahalo,
Karishma Chowfin
Hotel Manager
Aqua Waikiki Pearl
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kailua-Kona, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed July 27, 2011

Front desk personal was very polite and made me feel like I was a VIP. The attention that she gave when answering my questions was awesome. she stopped what she was doing, looked at me and answered.

just as i was checking out, your manager came up to the counter and show much "Aloha Spirit", very friendly.

the room was excellant, very spacious.

the only problem is the parking, very limited and stalls are slightly smaller.

I'm already book for the middle of August.

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank opihiman59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaikikiPearl, Manager at Aqua Waikiki Pearl, responded to this review, August 13, 2011
Aloha opihiman59-

Thank you for taking the time to provide us with your feedback as we strive to meet and exceed our guest expectations.

I am pleased to let you know that we have arrangments with alternate parking options located 1 block away from the hotel in the event that our lot is full.

Thank you once again forsupport and we look forward to welcoming you back to the Aqua Waikiki Pearl. Please feel free to contact me directly if I may be of any assistance.

Mahalo,
Karishma Chowfin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
kapaau
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed July 22, 2011

I have frequently traveled to Oahu for business and never need to think about where I am going to stay. The Aqua Waikiki Pearl never stops short of trying to make you feel right at home with the feeling of "NO WORRIES". This location is smack dab in the middle of Waikiki and always has a friendly smile to welcome you in. You are paying reasonable prices and hassle free check in service. For a smaller hotel you get "BIG TIME" hotel service and friendliness.
"YOU'VE TRIED THE REST NOT STAY AT THE BEST!!!!"

FW
WLSNPACIFIC

  • Stayed July 2011, traveled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank KapaauSupplier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaikikiPearl, Manager at Aqua Waikiki Pearl, responded to this review, July 25, 2011
Aloha KapaauSupplier~

We have a wonderful team here at the Aqua Waikiki Pearl and thank you for the great review. We look forward to welcoming you back to the hotel and please feel free to contact me directly if I may be of any assistance.

Mahalo for your continued support!
Karishma Chowfin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kihei, Hawaii
1 review
4 of 5 bubbles Reviewed July 12, 2011

I stayed here over the 4th of July weekend with my family. We had booked a one bedroom unit and absolutely loved it. The desk staff were wonderful and we were able to check into our room as soon as we arrived. The lobby looks new and our room was very spacious...we even had a huge balcony which was great to sit out and wind down from our activity filled day.

The room had a full kitchen (pots, pans, dishes included) - loved it!. The lady who cleaned our room was very friendly and our room was spotless everyday after we returned from our daily activities.

Yes, parking is limited at the property and the staff at the check in desk were very helpful in providing other parking options available within walking distance - this is Waikiki and most hotels do have challenges with parking.

We also loved the location - close to the International Marketplace and tons of great restaurants that were walking distance from the hotel.

Excellent value and we'll definitely be back!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank bountyricco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WaikikiPearl, Manager at Aqua Waikiki Pearl, responded to this review, July 15, 2011
Aloha bountyricco~

Thank you for staying with us and for the great feedback. Our 1, 2, and 3 bdrm suites with kitchens are very popular with our families and as well as guests who stay with us for extended periods of time l - glad to know you enjoyed the additional space.

We look forward to welcoming you back to your home away from home and please feel free to contact me should you require any assistance in the future.

Mahalo,
Karishma Chowfin
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Waikiki Pearl

Property: Aqua Waikiki Pearl
Address: 415 Nahua St, Honolulu, Oahu, HI 96815-2949
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #72 of 84 Hotels in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Aqua Waikiki Pearl 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Aqua Waikiki Pearl is a mid-rise hotel tucked into the heart of Waikiki. This location showcases the vibrant city, near shops and restaurants. Located just 2 blocks to Waikiki Beach, this comfortable hotel offers spacious accommodations, large balconies in most rooms, a refrigerator, a microwave, and a coffeemaker with full kitchens in suites. You'll also enjoy the on-site sports bar, Legends, with multi-screen TV's, as well as various retail shops and services. With the daily hospitality fee Aqua Waikiki Pearl allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), Beach Towel and Chair rentals, Waikiki Shuttle (Complimentary Waikiki Shuttle Service), Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. ... more   less 
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Also Known As:
Aqua Waikiki Pearl Honolulu
Aqua Waikiki Pearl Hotel Honolulu
Aston Honolulu Prince Hotel
Honolulu Prince Hotel
Aqua Waikiki Pearl Hawaii/Honolulu

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