We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“You get what you pay for!”
Review of Holiday Surf Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Holiday Surf Hotel
Ranked #79 of 84 Hotels in Honolulu
Reviewed May 19, 2012 via mobile

Well you're paying for a cheap hotel so you get a cheap hotel! It was okay for us as a young couple, had a convenient kitchenette. The windows are those weird slot windows so they don't block out the street noise at all but with the air conditioner on its a little less noisy. The staff was friendly it's a sweet little family owned place and you can tell they're at least trying to run it nice for cheap. The nearest abc is a little far (even though they are everywhere) and you have to walk down a sketchy side road to get to the main road where homeless people hang out and we were confronted by them and that's never a pleasant experience. If you're just being cheap and can stay somewhere else, stay somewhere else, but if you can't do the 150/night + places in Waikiki then it's truly not bad if you have to settle.

  • Stayed: May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
4  Thank Kronbach49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a ReviewReviews (188)
Traveler rating
Traveler type
Time of year
Language
  • More languages

115 - 121 of 188 reviews

Reviewed April 25, 2012

Bed bugs, dirty, falling apart!!! I wish you could put negative stars!!!!!! This place is terrible I wouldn't let my dog stay there. We stayed in the hotel thursday night, seemed less than what was pictured on pricelines web site. torn carpet and wood peeling off cabinet doors and sand in the bed when we got in. When we woke up all the kids and 2 adults had bumps on them we thought it was chickenpox rushed to the doctor! He said nope not chickenpox those are bed bug bites!!! The hotel would not give us a refund and has charged us for 5 nights of stay in the hotel even thou we only stayed one night! search holiday surf hotel or jaglimpse on youTube see the video of the inside the hotel rooms

  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
14  Thank jaglimpse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 19, 2012

Kitchenettes were a nice addition. Allowed us to save money on breakfast. Maids were nice enough to wash the dishes too. Overall, good bang for the buck. Don't expect fancy schmancy. No room service one day out of 8 nights. Traffic on Ala Wai can be a bit noisy.

  • Stayed: March 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Phyliss G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2012

The room was very old and dated looking, but waking up to multiple bedbug bites was terrible! Then they wouldn't refund the nights stay after a visit to the doctor! Do not believe any good reviews that you read and keep looking for another place! This affected us and my brother and his family with bedbugs in BOTH rooms.

Room Tip: Try a Priceline bid for a three star hotel for a great hotel at a good price.
See more room tips
  • Stayed: April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
13  Thank Wee59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 28, 2012

We stayed in this hotel last fall. Even though a couple of months passed, we still feel disgusted when we think about this hotel. The front desk was friendly but not helpful. They could not provide any information about the city. The appliances were very old. The bath had stains. The location is close to Waikiki but very noisy with heavy traffic right under the building. These were not the worst - the hotel was not safe. After we returned to hotel in one night, we found someone took our food in the refrigerator as well as cosmetic on the counter of the sink. We reported this issue to the front desk but never heard back from them.
I believe those ratings with 5 out of 5 were done by the hotel. Do not take the risk to try the hotel like us! With the same rate, you can definitely find a better one.

  • Stayed: October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
9  Thank Wendy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 2, 2012

This hotel is reasonable and within walking distance to bus, stores and Waikiki beach. The
rates are pretty good and it comes with a full kitchen. There is a grocery store nearby as well.

  • Stayed: February 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Meredith H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 24, 2012

We had booked this hotel because they had claimed to be per friendly. We had even called ahead of time to hear about their policy. They told us pets were welcome and out hotel room for 2 nights would be 180 dollars. When we got in they told us that they had a 500 dollar pet deposit!!! They never told us that when we called and asked. They then treated us horribly laughing and making jokes at our expense when we canceled our reservation. 500 was out of our price range and we would not have booked if they had told us when we asked.

Later when we were looking over our credit card bills it showed they charged us 220 dollars not 180 and we didnt even stay there! They also lied and told us we needed to call their booking number to get things settled but after calling we found out they booked through their hotel front desk. They lied about an alternate number.

The staff was rude.
They lied.
They tried to steal and charge us more than the reciept said.

Room Tip: The Outrigger is a pricey but very good hotel. Actually, any other hotel besides the holiday surf...
See more room tips
  • Stayed: February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
10  Thank bob b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Honolulu hotels
White Sands Hotel
#72 of 84 in Honolulu
679 reviews
Waikiki
Hawaiian Monarch Hotel
Hawaiian Monarch Hotel
#83 of 84 in Honolulu
403 reviews
Ewa Hotel
#70 of 84 in Honolulu
483 reviews
Show Prices
Show Prices
Show Prices
Marina Tower Waikiki
#84 of 84 in Honolulu
264 reviews
Aqua Ohia Waikiki
#75 of 84 in Honolulu
766 reviews
Pearl Hotel Waikiki
#74 of 84 in Honolulu
1,210 reviews
Show Prices
Show Prices
Show Prices

Been to Holiday Surf Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Surf Hotel

Address: 2303 Ala Wai Blvd, Honolulu, Oahu, HI 96815-2692
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service
Hotel Style:
Ranked #79 of 84 Hotels in Honolulu
Price Range: $122 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Holiday Surf Hotel 2*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Booking.com, TripOnline SA and Agoda so you can book your Holiday Surf Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Surf Honolulu
Holiday Surf Hotel Hawaii/Honolulu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing