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“Paradise at the New Otani Kaimana”

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The New Otani Kaimana Beach Hotel
Ranked #30 of 84 Hotels in Honolulu
Certificate of Excellence
Sun City West, Arizona
Level 6 Contributor
51 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Paradise at the New Otani Kaimana”
Reviewed November 13, 2006

This is an attempt at writing a difinitve review of the hotel so there will be no further questions. First, the staff was outstanding! Second, the Hau Tree Lanai Restaurnant was not only an ultimate romantic place to dine, the cuisine and service were top notch. I've read several reviews mentioning how expensive it is. Well, if you consider Red Lobster or the Olive Garden fine dining, then yes, it's expensive. If you are accustomed to true fine dining, the Hau Tree is of an average price range. Expect to have a bill around $125.00 for two. The Miyako Japanese Restaurant was a traditional Japanese experience, complete with wait staff in kimono's and excellent food. The view from this restaurant was also breathtaking. Third, the rooms. Make sure to use the room guide on their website to choose your room. We stayed in the 'ocean front' room on the seventh floor (take the time to look at the room guide on the website). This room was spacious and the view (which was nearly 180 degrees from the lanai) was, to say the least, spectacular. If you want a coffee maker, just ask! We also had a king bed as per requested. I did take a moment to look at other rooms in the hotel and yes, some rooms were tiny, but if it's within your budget, go for the gold. Worth mentioning, there is a small convenience store which came in handy and a 'deli' which was not up to the standards of the hotel. Fourth, San Souci beach and Kapiolani Park (directly behind and to the side of the hotel) felt like a private getaway. The beach was never crowded and you can snorkel or swim to your hearts content. Don't expect big waves in this area. The surf was quite calm, yet relaxing. If you are looking to be away from the zoo of the Waikiki area (it's a 15 minute walk to Waikiki...I timed it) and desire a complete package of relaxation, incredible views, romantic dining, excellent service and a great room if chosen wisely, The New Otani Kaimana will indulge your every wish.

  • Liked — location, room, restaurants and service
  • Disliked — no microwave/concierge gave incorrect information/deli was a stinker
  • Tips/Secrets — use hotel website room guide
  • Stayed November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
15 Thank Billy_Shears
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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927 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (252)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
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English first
Boston, MA
Level 2 Contributor
2 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 2, 2006

My new husband and I stayed here for our 3 day stay in Honolulu during our honeymoon. It was so nice to be away from all the hustle and bustle of busy Waikiki beach and have our own little quiet becah to relax on but still be within easy walking distance to the city for dinner and night-life, and even a few dya trip for shopping, etc. The view from our ocean view balcony room was BEAUTIFUL! The service was also excellent! Highly recommended for those who don't like to be thrown into the middle of everything but still enjoy being a part of it all.

  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank eem9906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BASINGSTOKE,ENGLAND
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed October 27, 2006

From start to finish this hotel and its staff provided a fantastic holiday for my wife and I. Nothing was too much trouble to arrange for my wife who is disabled. The concierge took the trouble to check with various tours on the latest info to ensure we encountered no unforeseen problems. Everyone very friendly and effecient and made our stay an absolute pleasure. Would recommend this hotel to anyone wanting a quieter base from which to enjoy the island of Oahu.

  • Liked — location and friendly staff
  • Disliked — nothing
  • Tips/Secrets — have ocean view - absolutely brilliant
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank TREASURER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portland, Oregon
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed October 8, 2006

My husband surprised me with a trip for our 10 year wedding anniversary and we stayed at this great little hotel. The staff were extremely friendly and helpful. The rooms were smaller than average which was a little disappointing, but we figured we weren't going to be spending much time in the room. We had a beach located right in front of the hotel which wasn't nearly as packed with people as the beach in town. This was perfect to start your day or end your day with. We were close to the park and walking into town was a breeze.
Downtown Waikiki is so busy it reminded me of Vegas with all the foot traffic, so it was nice to be located a greater distance than everyone else. If you are staying there and are purchasing tours that will pick you up, just an FYI, you need to go out on the sidewalk and wait in front of the hotel, because of the limited parking, the buses cannot get in/out of their lot. We did a couple of shows that required pick-up/drop-off and a guest told us where we needed to be, so we aren't left behind. I thought it was a great place to be and if I go back, I want to stay there, away from all the hustle and bustle and have access to the beach from my hotel. :) Aloha!

  • Liked — The location of the Hotel
  • Disliked — The Room size
  • Tips/Secrets — Taking any shuttles/buses for events, stand outside the hotel on the sidewalk.
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
9 Thank MadMaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
China
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 7, 2006

For a much more pleasant Honolulu experience than staying at Waikiki, which is a crowded strip of hotels, shopping malls and stores (with a busy beach thrown in), try staying outside of Waikiki at the Hotel New Otani Kaimana Beach. The hotel is near Diamond Head (east of Waikiki, near the Aquarium) and is only a 20-minute walk from the center of Waikiki, but feels a world away from Waikiki. There is a small but very nice beach just next to the hotel.

For travellers who like to run, this is the place to stay--good running (although on roads) around the neighboring residential areas, Diamond Head, and the park next door.

The hotel itself is a decent 3-star place: lobby and rooms are on the plain side and could use re-decorating, but are clean and pleasant enough for those on a moderate to moderate-expensive budget ($100-200). Don't expect too much of the rooms, though--they are quite small and furnished with furniture that looks like it dates back to the 1970's. (See photos). But rooms are clean, if not immaculate. This is typical of Honolulu hotels at all price ranges--they are overpriced for what you get. You are paying for the location.

If you can afford it, pay for a room with a beach or partial beach view. (See photo).

Only major problem with rooms is that air-conditioning units, which were manually controlled, were noisy and too powerful--room became too cold--and could not be fine-tuned. So room was either too cold or too warm (but breeze from outside helped during mornings and evenings).

The main restaurant with the lanai dining room is beautiful--overlooks the beach and is shaded by a large banyan tree--so be sure to have at least a drink there. But food is very mediocre.

All in all, highly recommended for those who want a quiet tropical experience, not malls and big luxury hotels.

  • Stayed October 2006, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
8 Thank China_watcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
virgina
Level 4 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed October 1, 2006

We stayed at the New Otani from 9/06-9/12/06. We loved it! We had booked a partial ocean view, but we were up graded to an Oceanfront since we were celebrating our 25th wedding anniversary. It was just wonderful to sleep with our balcony window open and hear the waves as we awakened each morning. The room was clean, but nothing fancy. The hotel is in a quiet part of town but only about a 10-15 minute walk to Waikiki beach. Although the beach in front of the hotel is nice, we really felt the beaches on the Windward coast are the most beautiful.

The staff was very attentive, and service at the restaurant was very good too. The Hau Tree Restaurant in the hotel is right on the beach. It was the perfect place to relax for dinner after the long trip from Virginia. The avocado crab stuffed fresh Mahii was fabulous! We ate breakfast there every morning. I loved the Sweetbread Macadamia French toast.

We will most definitely return to The New Otani!

  • Liked — the restaurant
  • Disliked — parking
  • Tips/Secrets — no
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
5 Thank happyinhawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tempe, Arizona
Level 4 Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed September 10, 2006

A brief 4 night Labor Day weekend stay on Oahu with the New Otani as our HQ turned out to be a fine choice. Upon check-in, we were told that our "moderate" room was not available (we booked a package on Orbitz & were not expecting anything special for the $$$) so the clerk checked us in to the Diamond Head wing. We had a partial view of the ocean & Waikiki from our terrace & had a good sized room with a kitchenette. We were on the third level so that did mean climbing stairs (wing has no elevator) but that was OK with us.
The room is a bit dated... bathroom, furnishings, the general overall look of the wing looked like it could use a little upgrade from the "queer eye guys" but it was clean, the A/C was strong, & we could hear the surf on to the beach with our terrace door open!
We used room service a couple of times after venturing around the island & thought it to be a decent deal. Especially, a seafood-sashimi/smoked fish appetizer called the "tsunami" which for $16 could have fed two couples.
We rented a car & used valet through our stay so budget an extra $15/day for that.
In closing, I liked being a little bit away from the strip of Waikiki. In my opinion, the hotel offers respectable service, with a lovely location, a little dated in its look, but a comfortable place to stay in paradise.

  • Liked — Location close to the action but sheltered by a park.
  • Disliked — Property was kind of dated, needing an upgrade on decor, fixtures, overall appearance.
  • Stayed September 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
12 Thank elsal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The New Otani Kaimana Beach Hotel

Property: The New Otani Kaimana Beach Hotel
Address: 2863 Kalakaua Ave., Honolulu, Oahu, HI 96815-4016
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Diamond Head - Kapahulu - St. Louis
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#12 Spa Hotel in Honolulu
#18 On the Beach Hotel in Honolulu
#19 Business Hotel in Honolulu
#30 Family Hotel in Honolulu
#34 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — The New Otani Kaimana Beach Hotel 3.5*
Number of rooms: 118
Official Description (provided by the hotel):
Take advantage of its paradisiacal setting, The New Otani Kaimana Beach Hotel is a refreshing escape from the crowds of Waikiki. This boutique hotel sits right on one of Honolulu’s best white-sand beach, cradled next to the slopes of Diamond Head Crater, and located directly across from the 108 acre Kapiolani Park, perfect for those seeking a recreational or romantic. ... more   less 
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Also Known As:
New Otani Kaimana Beach Hotel
New Otani Kaimana Beach Honolulu
Kaimana Beach Hotel
New Otani Hawaii
The New Otani Kaimana Beach Hotel Hawaii/Honolulu

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