This hotel wasn't bad until tonight. The location is convient for the most part. Rooms are clean and most the staff is very nice. Like I said it was cool until like 5 minutes ago was doing laundy, put 2 dollars in the soda machine to try to get change back for the laundry machine. The vendinding machine wouldn't give change back so I go to the front desk kind and courteous as you could be and the lady at the front desk was not only rude but also said I was wasting her time straight to my face. If that isn't bad service I don't know what is, Her job is to make people feel welcomed and she made me want to leave this very night! Do not stay at this hotel!
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- Also Known As:
- Best Western Honolulu
- Best Western The Plaza Hotel Hawaii/Honolulu