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“very clean , good breakfast, nice people”

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Best Western The Plaza Hotel
Ranked #53 of 84 Hotels in Honolulu
Indian Trail, North Carolina, USA
Level 4 Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“very clean , good breakfast, nice people”
Reviewed January 24, 2013

Room was very clean, and cleaned well each day.
1st room I was put in has poor A/C , changed my room , it had better a/c , but the thermostat would change nothing. The air registers in both rooms could hardly blow a napkin out of the way, the windows are small, like from mid wall upward. In my opinion , the room air conditioning is antiquated. The elevator system is slow. No scenery to speak of, it is after all at the airport, I mean you can look at planes out of the window. There are lower rates at nicer locations in honolulu. It is adequate for a night to change flights etc.

  • Stayed January 2013, traveled on business
    • Value
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Review collected in partnership with Best Western

Helpful?
2 Thank MICHAEL C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
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  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (306)
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Ewa Beach, Hawaii, United States
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 21, 2013

I truly enjoyed the textbook service and professionalism of the Best Western's staff during my transition to Hawaii. I rarely meet such down to earth people that make you feel so comfortable each time you see them. I will never forget Mena, Charae, and Rose for these remarkable people are the definition of selfless service. The hotel is very clean and the breakfast was delicious. The location is very convenient and has all the amenities of a resort, but for a lower price. Thank you for the world class support.

  • Stayed December 2012, traveled on business
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Helpful?
3 Thank MasterWarrior
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RudyFao, Manager at Best Western The Plaza Hotel, responded to this review, January 28, 2013
Thank you for taking the time to comment on Trip Advisor. We appreciate you mentioning Mena, Charae and Rose as they are very important team members at The Plaza Hotel - they exemplify our culture of providing personal aloha service and as you mentioned "selfless service" . Thank you for bringing that to our attention. Please be assured that your comments were shared with the department and other team members. We will include them to be nominated as Team member of the quarter and acknowledge there act of kindness to our guests. Aloha and Mahalo from the Best Western Team!
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Waimea, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 20, 2013

For a no-nonsense place to stay close to the airport, this is a great place. The staff is friendly and go out of their way to assist you. Rooms are roomy and clean although not new, but amenities abound that are absent from other hotels. Free internet in lobby where you can print out your boarding pass, etc., covered parking with auto entry & exit with parking pass; and a wonderful large restaurant with regular and buffet on certain days and shuttle to sister restaurant a couple of blocks away for remainder days. There is also a shuttle to the airport. For the price, I feel the The Plaza is a gem of a bargain.

Room Tip: Ask the desk clerk for any special requirements.
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  • Stayed January 2013, traveled with family
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Helpful?
2 Thank Carol W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brunswick, GA
Level 4 Contributor
42 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed January 18, 2013

We were here on a business/pleasure trip. The company booked us here for a week long stay. It was very pleasant. Extremely convenient location. The staff was very friendly, room was clean, and we had an incredible view of the island. Sure, it's not the ritzy beachside Waikiki resort, but you're not paying that nightly rate here.

Room Tip: Try for a corner room -- two windows means two views!
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  • Stayed January 2013, traveled on business
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    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank apresco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 17, 2013

Hotel is fine. It's clean and has a little shop to buy what you need. There's not much activity around, so my toddler is super bored. The staff is all really nice though! Super helpful and pleasant. It's a little pricey but were in Honolulu so what can you expect? Great breakfasts at the restaurant, too!

  • Stayed January 2013
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Helpful?
2 Thank Okelsio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Honolulu Hi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2013

We came to Hawaii with the military, and have been staying at this hotel for almost 2 months now and it has been a great experience! The front desk staff has always been friendly, and very helpful. We eventually had to move rooms to #115 and our housekeeper Emy was wonderful!! She was always friendly, polite, and would ask us how we were doing when she noticed I wasn't feeling well. The whole staff at the Best western plaza made it a wonderful experience coming to Hawaii!!

  • Stayed January 2013, traveled with family
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Helpful?
1 Thank Julieanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
RudyFao, Manager at Best Western The Plaza Hotel, responded to this review, January 28, 2013
Mahalo for taking the time to fill out a Trip Advisor comment. You will be happy to know that Emy has been rewarded for her excellent housekeeping skills and we shared your comments to everyone in her department as we acknowledge every great comment from guests all the time. We are a hotel of choice to many military long term guests - thank you for staying with us and we hope you enjoy your time in Hawaii while serving our country. Aloha and Mahalo to you and your family.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Europe
Level 5 Contributor
74 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 14, 2013

I needed a hotel for one night prior to our departure from Honolulu - and this was a good choice. We called and they picked us at the airport at no time, and a shuttle back to the airport in the morning worked well too (if only the driver didnt ask for the tips so obviously - is that still a "free shuttle"?). The staff is wonderful - we arrived at 10 am and we were given a room! Our room on the 9th floor faced the airport, which is fine with me. The area around the hotel is a bit noisy (highways all around) and not good for walks (although there is a small food court within walking distance). The room was clean and partially renovated, the bedding was nice. All and all, if I needed a room for one night, I would stay here. (Although watch out, the charges for parking are rediculous, if you do come with you own car).

  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank zlaton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best Western The Plaza Hotel

Property: Best Western The Plaza Hotel
Address: 3253 N Nimitz Hwy, Honolulu, Oahu, HI 96819
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western The Plaza Hotel 2.5*
Number of rooms: 274
Reservation Options:
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Also Known As:
Best Western Honolulu
Best Western The Plaza Hotel Hawaii/Honolulu

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