Shane and Ryan are a great pair of guides on the Waikiki/Diamond Head Segway tour. Our tour started at the Hilton Hawaiian Village. Everyone got 1:1 time to build confidence in riding the transporters. I had previous gliding experience, but I was the only one in our group of four. After the training, it was out onto the crowded sidewalks of Waikiki. This can be a bit of a challenge, but the pace was easy and not rushed. Lots of smiles from many of the other pedestrians/tourists we encountered. Shane is very knowlegable in island history and politics. Ryan has lots of funny stories and is a great conversationalist. The tour wound through Waikiki, and we stopped at quite a few points of interest, including a bathroom/water/snack stop, before beginning our climb up Diamond Head. I don't recall the name of the lookout the we stopped at, but you could look back on Honolulu and Waikiki, and forward to what I think is called the "Gold Coast." The view was awesome. From there we turned around and headed back to the Hilton. Total time was about 3-1/2 hours. A couple words of caution: 1) You're standing up for the entire tour, with not a lot of opportunity the shift your stance. This can make for some tired feet and legs. The Segway operates best with both feet planted firmly, and it takes a little experience to know how to best move your feet around to give them a break. 2) The close-order gliding on the crowded Waikiki sidewalks commands your concentration. It gets easier as you gain confidence. Be careful not to make contact with others' Segway wheels or other barriers along the sidewalks and trails, as this can lead to a fall, and falls from a Segway can come with little to no warning. Loose soft sand along the beach is a fall hazard, too...just pay close attention to where you wheels are, and you'll do fine. I loved it; my wife only liked it (too much time "standing" in one place). A little pricey ($150+tax), but for 3-1/2 hours, not totally out of line. Tips are encouraged at the end, based on what you paid for the tour. Be sure to wear comfortable shoes, and sunscreen, as you can spend a great deal of time in the open while gliding. Hats are not practical, since everyone (except our tour guides ????) is required to wear a bicycle helmet while gliding (a smart requirement). Each Segway transporter has a pouch for a water bottle and other small personal items. Fun, fun, fun!!!