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“Great place to stay in every way”

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Embassy Suites by Hilton Waikiki Beach Walk
Ranked #9 of 84 Hotels in Honolulu
Certificate of Excellence
Sydney
Level Contributor
75 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Great place to stay in every way”
Reviewed January 13, 2014

We love staying here. This time we had a corner oceanfront room with one side overlooking the marina and the other looking over Waikiki beach and the sunsets from our two balconies were stunning. The room is a good size with a kitchenette which we didn't use but handy. The hotel has a good buffet breakfast with two made to order omelette stations so you don't have to wait long to order. In the evening the complimentary cocktails with "pupu's" are a great bonus. They have a band playing several times a week to keep you entertained. It's great for a drink or two before you head out for the evening. The location of this hotel is very central to Waikiki beach, the beach walk shops and close to the bus stop to take you to Ala Moana shopping center. A great place to stay!

Stayed December 2013, traveled as a couple
Helpful?
6 Thank Weeksy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, January 15, 2014
Dear Weeksy,
Thank you for your comments regarding your stay with us. I hope you were able to enjoy a Hawaiian holiday. The corner suites are definitely favored, and I am glad to hear you indulged in the spacious room with a great view. It is nice to be able to wind down with a mai tai along the pool side, then head out to one of the fabulous restaurants on the Waikiki Beach Walk strip. Thank you for your recommendation, and we look forward to hosting you again.
Mahalo,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,350 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Phoenix, Arizona
Level Contributor
51 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 12, 2014

All the usual amenities that come with an Embassy Suites (cooked to order breakfast, manager's reception, etc.) with customized selections for resort and international travelers (added breakfast options, live music at the reception and concierge). A special call-out for the concierge Krista who not only helped us with Honolulu plans but other island destinations as well. While there were other less expensive options in the area, this proved worth it for the location and services. Excellent option for families.

Room Tip: Request a higher floor in one of the towers.
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
3 Thank TimzTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, January 13, 2014
Dear TimzTraveler,
Thank you for your comments regarding your recent stay at our hotel. I am glad you enjoyed our complimentary daily breakfast and evening reception. You are absolutely right that our hotel is family-oriented and our location cannot be beat. Thank you for your kind comments regarding our concierge staff. They truly live up to their name "local experts." We look forward to your return.
Mahalo,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
54 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed January 10, 2014

Embassy Suites Waikiki provide exceptional space and value for family travel, with 2 rooms, 2 bathrooms and a living room with kitchenette. Good size verandah to enjoy the view. We book the Hula Tower 17th floor and above and have enjoyed the corner rooms each time, with wonderful ocean views . The included breakfast - omelette in particular is sensational as is the fruit, we take our breakfast trays and enjoy our breakfast on our verandah. Managers drinks and music at night a bonus as well. The location is sensational on Beachwalk with a choice of many Resturants( Yardhouse a favourite)and close to all the shops, Ala Moana a $12 tax ride away. Staff efficient and friendly from check in to the concierge to bell staff. Rooms clean, beds very comfortable Yetan our housekeeper was exceptional.
Highly recommend Embassy for location to shops restaurants and beach, value and service.

Room Tip: Hula Tower 17th floor and above
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  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank DeborahMosmanNSW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, January 14, 2014
Dear DeborahMosmanNSW,
Thank you for your comments regarding your recent stay. We are proud to be the only all-suite hotel in Oahu, and among those our two-bedroom suites are very limited and popular among families. I am glad you indulged in all our hotel has to offer, as well as the Waikiki Beach Walk shops and restaurants. Thank you for your kind comments regarding our housekeeping staff; they truly are exceptional. Thank you for your recommendation, and we look forward to hosting you on your next visit.
Sincerely,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 8, 2014

You'll be very happy to stay at the Embassy Suites Hotel. Steps from the beach, great location close to the best restaurants and everything. Best service, very clean, I slept like a baby, great shower and you got the love the breakfast buffet! You'll have a great vacation!!! :) Cheers! Bella

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Carmen P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, January 14, 2014
Dear Carmen P,
Cheers from Hawai'i! Thank you for your short and SUITE review regarding your experience at our hotel. I hope you enjoyed the complimentary drinks in the evening, as well as the live entertainment held four times a week. I am glad you felt relaxed enough in our room to rest up at night for your adventures in Hawai'i the following day. We look forward to your returned visit.
Mahalo,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Springfield, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 8, 2014

The hotel has the friendliest staff I've every come across. We were made to feel right at home. The condition of this hotel is immaculate. Location is perfect for everything you'll need in Waikiki. I can't wait to return.

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Sara U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, January 14, 2014
Dear Sara U,
Thank you for the amazing rating and review on Trip Advisor regarding your experience at our hotel. You mentioned the two important factors that make a hotel successful; location and service. I hope you were able to indulge in the fabulous restaurants and shops on Waikiki Beach Walk. I am happy to say that our staff exemplifies the true "Aloha" spirit consistently. Thank you for your commitment to return, and we look forward to hosting you again.
Mahalo,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saratoga, California
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 7, 2014

My kids said "This is the best hotel!" This hotel got everything we want. Free Breakfast buffet, great location, nice big pool and spa. And the free cocktail and chips at evening (everyday) with live music (not everyday) was a big plus. The best part is the room. It is all suite hotel so you have living room and bedroom. The room we got is on 7th floor overlook the live performance area on Beachwalk Street. Next, the service is A+. We got dirty towels in the bathroom the first night, called to have clean one. They replaced the towels within one hour and gave us a big box of chocolate (gift wrapped). We wanted to stay here again this December if it was not fully booked.

  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank Vicky H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, January 14, 2014
Dear Vicky H,
Aloha from Hawai'i! I am honored that your family chose to spend their summer at our hotel. You are absolutely correct that we are the only all-suites hotel in Oahu. I apologize for the inconvenience you experienced regarding the towels, but am glad to hear it was resolved in a satisfactory manner. We are a family-oriented hotel so fortunately for us but unfortunately for some guests, our hotel tends to get booked up fast during holiday seasons. Perhaps next time you can plan to stay in December early-on. We look forward to servicing you again.
Thank you,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, Hong Kong
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 6, 2014

Tight space, and old fabric smell. Was sorry to my family for the poor lodging experience, and hated knowing myself had to pay a bundle for it as was during peak season and had no choice. Recommendable only for those who need to control the budget tightly and will take joy in saving some money over other establishments.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels

Helpful?
3 Thank Taedong Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this review, January 15, 2014
Dear Taedong Y,
Thank you for staying with us during our peak holiday season. I apologize that your stay was unsatisfactory. Our staff is very conscientious of keeping our hotel safe and clean for our guests. I hope our complimentary breakfast filled with fresh fruits and various items helped fulfill your families' breakfast needs. I am happy to say that we are looking forward to a soft goods refresh this year. I hope you will give us another try.
Mahalo,
Bob Y
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites by Hilton Waikiki Beach Walk

Property: Embassy Suites by Hilton Waikiki Beach Walk
Address: 201 Beachwalk St, Honolulu, Oahu, HI 96815-1953
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Honolulu
#3 Family Hotel in Honolulu
#7 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Embassy Suites by Hilton Waikiki Beach Walk 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
The Embassy Suites Waikiki Beach Walk is an all-suite hotel featuring 1 and 2-bedroom suites with private bedroom(s), separate living room, and kitchenette. All of our guests enjoy complimentary full Made-to-Oder Breakfast daily, nightly Evening Poolside Reception, Wi-Fi, and more, and No Resort Fees. The hotel is located steps to Waikiki Beach and in the heart of Waikiki Beach Walk, Waikiki's newest shopping, dining, and entertainment district. In addition to the extra space, added value, and great location that makes our hotel so unique, it is the genuine Hawaiian hospitality of our staff that we are most proud of. Come experience the Embassy Suites Waikiki Beach Walk! ... more   less 
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Also Known As:
Embassy Suites Waikiki Beach Walk Hotel Honolulu
Embassy Suites Honolulu
Honolulu Embassy Suites
Embassy Suites Oahu
Embassy Suites By Hilton Waikiki Beach Walk Hawaii/Honolulu

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