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“Great family vacation”

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Embassy Suites by Hilton Waikiki Beach Walk
Ranked #10 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed April 22, 2013

On arrival from the airport, the hotel staff gave very welcoming greetings and wonderful cold juice refreshments. All the bell staff, concierge and hotel lobby staff were helpful and efficient. This was a super hotel. Rooms spacious and clean. Small kitchen area with sink, table, refrig. great for keeping a snack or beverage. Coffee maker provided and the makings for tea as well.
Room service for eating in. The bedroom and living room each had their own tv and aircond. control which worked well. Each room had sliding glass door to small balcony air cond. does not work with door open. Sliding doors had a child safety lock feature. The housekeeping service was absolutely wonderful and very respectful of privacy wishes and room needs. All the staff were professional, courteous and provided service with a smile. The breakfast buffet was outstanding. The egg chef made perfect omelettes with your choice of ingredients or just a single egg cooked however you wanted. There was no waiting in the buffet line. Once seated with your breakfast meal a refill for your coffee or beverage was offered at the table. The pool is convenient and clean. Many amenities available, The hotel has everything nearby:shopping, restaurants, activities, and the beach is a very short walk. Umbrellas and chaises are for rental on the beach.
I would love to go back to the Embassy Suites and would recommend it for anyone who was staying in Wakikki.

Room Tip: If you are an early to bed person, the entertainment can be quite loud the closer you are to the 4th...
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  • Stayed: April 2013, traveled with family
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1  Thank BeeRandy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 26, 2013

Dear BeeRandy,
Thank you for your recent comments. We do pride ourselves in taking care of families, and most importantly we do that with our staff. They truly exemplify the true aloha spirit. Our location is great, and it is always nice to start each morning with a complimentary cooked-to-order breakfast. We look forward to serving you in the future.
Thank you,
Bob Yeoman

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1,965 - 1,971 of 3,546 reviews

Reviewed April 22, 2013

Hotel breakfast and evening reception added a lot of value to our stay. Location is great. Close to many restaurants and shopping. A very quick walk to the beach. The pool area is nice and the pool is heated so it is still warm enough to swim on cooler days and in the evenings. We really enjoyed our stay and this hotel may become our home in Hawaii when we visit annually. A great place for families. We stayed with our 5 year old and 9 month old. I wouldn't bother with full ocean view. You only have direct view of ocean from a window. All Lanais face either Diamond Head or City and are very narrow. We paid for full ocean view and will not again as it was not worth it. Hula tower, poolside lanais get the best mid-day to evening sun.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Maureen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 29, 2013

Dear TripAdvisor Member,
Thank you for your comments regarding your recent stay at our hotel. You are absolutely correct, that our hotel is very family-oriented. The complimentary breakfast buffet and evening manager's reception is definitely an added value on top of our location. We receive raving comments regarding our pool, and I am glad to hear that you and your little ones enjoyed it. Please consider us a home away from home.
Thank you,
Bob Yeoman

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Reviewed April 22, 2013

First time in Hawaii. Very impressed with Embassy. Great central location. Complimentary breakfast was of great standard compared to many other hotels we have stayed in. Rooms spacious. We are family of four and room wasn't boxy at all… Staff were extremely helpful and friendly.
Kenny from Bell desk went out of his way to help me find my prescription sunglasses I had lost in Taxi. Thank you very much. I would not have survived the week without them. Highly recommend Embassy Suites :)

  • Stayed: April 2013, traveled with family
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1  Thank Maria P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 26, 2013

Dear Maria P,
Thank you for your comments regarding our hotel, and I am glad we were able to help you recover your prescription sunglasses. Our staff takes great pride in going above and beyond in serving our guests with true aloha spirit. We look forward to your next stay.
Aloha,
Bob Yeoman

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Reviewed April 22, 2013

When I first arrived in Hawaii, I was actually at a different hotel. After a horrible experience, I was quickly looking for a new hotel. I saw great reviews for the Embassy Suites, and they had rooms available, so I decided to stay here, and I am so glad I did! I will and have been recommending this hotel to everyone I can! It made my stay over the top. All of the staff are so friendly, and the full breakfast and managers reception are wonderful! I would definitely recommend this hotel to everyone! It is definitely worth the price!

  • Stayed: April 2013, traveled as a couple
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Review collected in partnership with Embassy Suites Hotels
Thank Christine V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 29, 2013

Dear Christine V,
Thank you for your recent review regarding your stay at our hotel. People make every difference, and our staff truly exemplify the aloha spirit to our guests. The complimentary cooked-to-order breakfast and evening manager's reception are definitely added values, but the service we provide is unlike any other. Please consider staying with us again.
Mahalo,
Bob Yeoman

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Reviewed April 22, 2013

The Embassey Suites Waikiki is an excellent hotel, the complimentary breakfast and evening drinks are fantastic. We stayed as a family of four and found the rooms excellent for our holiday. The location of the hotel is in a great position to stay in, close to the main strip and close to the beach. The staff are fantastic.

  • Stayed: April 2013, traveled with family
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Review collected in partnership with Embassy Suites Hotels
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 29, 2013

Dear Peter M,
Thank you for your comments regarding your recent stay at our hotel. We take pride in being a family-oriented hotel with our cost-saving complimentary breakfast buffet, and evening manager's reception. Location, location, location! Being in the middle of Waikiki Beach Walk surrounded by spectacular shops and restaurants is also another bonus that can be experienced while staying at our hotel. We look forward to serving you again.
Sincerely,
Bob Yeoman

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Reviewed April 21, 2013

The rooms at this hotel is clean and very nice. The staff is excellent everyone was very friendly. Your a block away from the beach, there is a nice green grass park right there also with lots of palm trees.One thing that just blew us away was the manager Helena, she went out of the way to make sure our anniversary vacation was perfect. Mahalo Helena, you deserve a big raise!!

Room Tip: 21st floor great view, this is the top floor overlooking the pool and ocean.
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  • Stayed: April 2013, traveled as a couple
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Thank IcebergLake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 26, 2013

Dear IcebergLake,
Thank you for your comments regarding your recent stay at our hotel. You are right, Helina is one of our star managers. She goes above and beyond in making our guests feel welcome and special. Please consider us again on your next visit.
Mahalo,
Bob Yeoman

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Reviewed April 21, 2013

This is such a fantastic hotel. The rooms are big and accommodating - mine had sliding glass doors in both the bedroom and sitting area, that went out to a big balcony.
The complimentary breakfast was fantastic, especially the omelette to order station with tons of fresh ingredients available. The evening managers receptions was also really great - tons of heavy hors d'oeuvres and bartenders with relatively heavy hands pouring free drinks for you!
Proximity to the beach is also great - it's about a 2 minute walk down to Waikiki beach.
The only downside was the valet parking charge at $35/day - probably $10 higher than most of the other properties I looked at in the area. Although I would say that I easily had at least $10 worth of food and drinks each night at the manager's reception!
I would definitely recommend this hotel to anyone planning to stay in Waikiki!

Room Tip: First floor rooms don't have a balcony.
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  • Stayed: April 2013, traveled on business
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Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 26, 2013

Dear Ryan M,
Thank you for your comments regarding your recent stay at our hotel. I am glad you were able to enjoy our omelette station with all its fresh ingredients. Our manager’s reception is two hours from 5:30 – 7:30 each evening, with dry snacks available and complimentary for our guests. Thank you for recommending us, and I hope you will consider returning.
Aloha,
Bob Yeoman

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Additional Information about Embassy Suites by Hilton Waikiki Beach Walk

Address: 201 Beachwalk St, Honolulu, Oahu, HI 96815-1953
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Honolulu
#3 Family Hotel in Honolulu
#7 Romantic Hotel in Honolulu
Price Range: $268 - $678 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Waikiki Beach Walk 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
The Embassy Suites Waikiki Beach Walk is an all-suite hotel featuring 1 and 2-bedroom suites with private bedroom(s), separate living room, and kitchenette. All of our guests enjoy complimentary full Made-to-Oder Breakfast daily, nightly Evening Poolside Reception, Wi-Fi, and more, and No Resort Fees. The hotel is located steps to Waikiki Beach and in the heart of Waikiki Beach Walk, Waikiki's newest shopping, dining, and entertainment district. In addition to the extra space, added value, and great location that makes our hotel so unique, it is the genuine Hawaiian hospitality of our staff that we are most proud of. Come experience the Embassy Suites Waikiki Beach Walk! ... more   less 
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Also Known As:
Embassy Suites Waikiki Beach Walk Hotel Honolulu
Embassy Suites Honolulu
Honolulu Embassy Suites
Embassy Suites Oahu
Embassy Suites By Hilton Waikiki Beach Walk Hawaii/Honolulu

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