We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great location and wonderful staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Embassy Suites by Hilton Waikiki Beach Walk
Ranked #9 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed April 8, 2013

Just returned from our stay at the Embassy Suites. This was our 4th time and it is always great. The rooms are clean, the staff are amazing and it is in a great location. The buffet breakfast is the best, with made to order omletts, bacon, fruit etc. There is something for everyone. The managers reception every evening is also wonderful and we love listening to the local father and son band, it is always a treat. We had a two bedroom suite this time which was great for our family with lots of space. Our only complaint was that the sofa bed really wasn't comfortable for our son. I think these could be improved on. We were on the 21st floor and had a great view of the ocean from the balcony. The beach is just a short walk away and there are lots of shops and restaurants close by. It is the perfect location and a bit quieter than the other end of Waikiki.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bmatwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 16, 2013

Dear bm,
Thank you for your comments regarding our hotel. Both the buffet breakfast and happy hour are by far our two most popular amenities. Our one-bedroom suites are very spacious, and convenient for family travelers. We hope you will stay with us again.
Sincerely,
Bob Yeoman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (3,503)
Traveler rating
Traveler type
Time of year
Language
  • More languages

1,953 - 1,959 of 3,503 reviews

Reviewed April 8, 2013

This is an exceptional hotel and very accommodating staff. When we checked in we weren't keen on the location of our room so we asked to be moved to a higher floor. Well, Andrew Boyd went above and beyond to make sure our stay was perfect. Great hotel and experience - real Aloha Spirit!

Room Tip: The rooms above the 5th floor is best - less noise from street and pool area.
See more room tips
  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Luvaloha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 16, 2013

Dear Luvaloha,
Thank you for your comments regarding our hotel and our accommodating staff. I apologize for any inconvenience that you were caused during your check-in, and I am glad we were able to move you to a higher floor. I will pass on to Andrew, your comments and hope you will stay with us again.
Aloha,
Bob Yeoman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

Clean rooms, very quiet. Comfy beds. Short 5 Minutes to beach and high end stores. Breakfast Buffett and cook to order omletts are delicious.
Staff is very friendly and helpful.
We got a City View room on the 16. Floor with an amazing view of the Ocean!
Ice mashine was broken the whole time we were there on every floor. :(

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Zwergnase
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 11, 2013

Dear Zwergnase,
Thank you for your recent comments regarding your stay here. I appreciate the comments on clean rooms, very quiet, and comfortable beds. You are right, that our location is great in the middle of Waikiki Beach Walk, and the short five minute walk to the beach. I have addressed the ice machine situation with our engineer, and they are now in working order on every floor.
Best regards,
Bob Yeoman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

We have just returned from a 5 night stay in room 1209 at Embassy Suites. We enjoyed our stay, my husband enjoyed the breakfast and I enjoyed the band that plays on Monday and Wednesday nights. The front desk staff are very friendly and helpful. It is a great location close to the beach. A couple of plates and knives and forks in the kitchen wouldn't go astray. The room was very clean and I found the sofa bed comfortable. The new ABC store across the street is great as is the happy hour down at P J Changs for an early dinner.

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Tan_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 11, 2013

Dear Tan_7,
Aloha from Hawai'i! I am glad that you enjoyed room #1209, which is a corner suite half-way up our building. I also am happy that you enjoyed our breakfast and manager's happy hour that we do each evening. I apologize for not having plates, knives, and forks in our kitchenette. We do have them available upon request. We look forward to you staying with us in the future.
Mahalo,
Bob Yeoman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013 via mobile

I have stayed at this property several times and each time it never fails to amaze me on the great service I receive from check in to check out! And I am hard to impress I have stayed at many different hotels like rich Carlton's, trump and the service here is just as good if not better

The hotel overall is awesome from location to amenities. Breakfast is the best... The service at the pool is great... The managers reception offers free drinks! Live music and snacks!

"THE SERVICE"
From when you drive in to the embassy suites you are greeted with a warm welcome from the valets. They were so helpful from offering directions to unloading our luggage before the bell boy could even get to us. I would like to point out Michael who helped my grandmother who is 98 years old in and out the car each time we came and left. Michael assisted my wife with grandma and walked her to the elevators on several occasions. Also Anthony recommend a lot of local spots that we never been before on our past stays. All in all these gentle men were awesome truly the best genuine service I ever had!

When I visit oahu I will choose the EMBASSY SUITES.

  • Stayed: October 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Smithjacob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 16, 2013

Dear Smithjacob,
Thank you for your comments regarding your recent hotel stay. No, we are not a formal hotel like the Trump or a Ritz Carlton, but rather a great service with a true Aloha spirit delivered to each and every guest. I was glad that you brought your ninety-eight year-old grandmother and that she was able to enjoy our property. The employees that you mentioned are all standouts and I will pass your comments onto them. Thank you for your support.
Aloha,
Bob Yeoman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 6, 2013

We had a great time at the Embassy Suites. The hotel was in a great location (but not on the beach). We were there with the entire family. This included 4 adults and two teenager boys. We were able to stay in a suite with the entire family. The morning breakfast was awesome, and the evening reception was incredible. Both of these saved me a lot of money. The breakfast selection had everything you could ask for, and the evening drinks and live entertainment had the whole family dancing and meeting new people. Great Time!We were only there for three days, and did not spend anytime at the beach. I understand it was as hort walk away. THe location was great for evening dining with several nice places within minutes of walking distance. We would not hesitate to stay her again in the future.

  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Embassy Suites Hotels
Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 11, 2013

Thank you for choosing to stay at our hotel while you and your family were visiting Oahu. Our breakfast and manager's reception are two of our value-drivers, and I am glad that you were able to use them. The band is great, and very entertaining. Next time you come, hopefully you can get to the beach; only a five minute walk away. Please try us again.
Sincerely,
Bob Yeoman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 5, 2013

we recently stayed a week at the Embassy Suites. Orginally we were given a room by the elevator, & our request to be moved to a quieter room was quickly arranged. The breakfast each morning was really enjoyable, well set out with a good variety of choices. The omlette station was a big hit, & they also did great fried eggs on request! The managers reception was more disappointing - the music was way too loud to be enjoyable, & the snacks were poor. Drinks however, are complimentary. Our room had a very comfortable king bed, but the sofa bed our 13 year old had to sleep on was very uncomfortable & of a poor standard. We loved the location,its quiet even though just by Beach Walk, only a few minutes walk to the beach, & lovely stroll into the heart of Waikiki. Its also nice & close to the bus depot at the Sheraton ('Aloha Landing') where so many tours pick up & drop off. The staff were always helpful & polite, although we were very disappointed with the activities desk. The girl who "helped"us couldnt seem to find a 7 seater rental car for us to collect from Waikiki & informed us we would have to pick up & return from HNL airport. We walked over to see Avis at the Sheraton & organised one for the next day. She also talked us out of a waterfall hike with one tour company & advised us to use another more expensive company. We took her advice but were not impressed with the tour or the extra $$ we paid for it. Wondering if she was working on commission? The pool was very, very crowded at all times, with lots of younger children. Not a place you can go for a quiet, relaxing swim. There are several ABC stores close by, very handy! All in all, not perfect, but overall we were satisfied with our stay.

Room Tip: stay away from the 4th floor - lots of through traffic to the pool.
See more room tips
  • Stayed: March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank wanl13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bob Y, General Manager at Embassy Suites by Hilton Waikiki Beach Walk, responded to this reviewResponded April 11, 2013

Dear lindamarie_13,
Thank you for taking the time to do a critique on our hotel. I am glad that you enjoyed breakfast and you are right, the omelette station is always a big hit. I apologize if we did not live up to your happy hour expectations, and we have addressed the band and its' volume. You are right, our location is very good in the middle of Waikiki Beach Walk and only steps from the beach. We hope you will book us again on your next visit to Hawai'i.
Mahalo,
Bob Yeoman

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Honolulu hotels
Waikiki
Trump International Hotel Waikiki
Waikiki
The Modern Honolulu
The Modern Honolulu
#7 of 84 in Honolulu
4,126 reviews
Show Prices
Show Prices
Show Prices
Prince Waikiki
#1 of 84 in Honolulu
276 reviews
Waikiki
Outrigger Waikiki Beach Resort
Waikiki
Halekulani Hotel
Halekulani Hotel
#8 of 84 in Honolulu
2,569 reviews
Show Prices
Show Prices
Show Prices

Been to Embassy Suites by Hilton Waikiki Beach Walk? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites by Hilton Waikiki Beach Walk

Address: 201 Beachwalk St, Honolulu, Oahu, HI 96815-1953
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Honolulu
#3 Family Hotel in Honolulu
#7 Romantic Hotel in Honolulu
Price Range: $266 - $651 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Waikiki Beach Walk 3.5*
Number of rooms: 369
Official Description (provided by the hotel):
The Embassy Suites Waikiki Beach Walk is an all-suite hotel featuring 1 and 2-bedroom suites with private bedroom(s), separate living room, and kitchenette. All of our guests enjoy complimentary full Made-to-Oder Breakfast daily, nightly Evening Poolside Reception, Wi-Fi, and more, and No Resort Fees. The hotel is located steps to Waikiki Beach and in the heart of Waikiki Beach Walk, Waikiki's newest shopping, dining, and entertainment district. In addition to the extra space, added value, and great location that makes our hotel so unique, it is the genuine Hawaiian hospitality of our staff that we are most proud of. Come experience the Embassy Suites Waikiki Beach Walk! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Travelocity, Hotels.com, Expedia, Orbitz, Cancelon, TripOnline SA, Hotwire, Cheap Tickets, HotelsforEveryone, HotelQuickly and getaroom.com so you can book your Embassy Suites by Hilton Waikiki Beach Walk reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Waikiki Beach Walk Hotel Honolulu
Embassy Suites Honolulu
Honolulu Embassy Suites
Embassy Suites Oahu
Embassy Suites By Hilton Waikiki Beach Walk Hawaii/Honolulu

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing