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“Good value for money, great location”
4 of 5 bubbles Review of Hotel Renew

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Hotel Renew
Ranked #16 of 84 Hotels in Honolulu
Certificate of Excellence
Auckland
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good value for money, great location”
4 of 5 bubbles Reviewed December 2, 2010

We enjoyed our stay at this hotel as it was a great location to the "main street" in Wakiki Beach and was clean and the staff were very friendly. Our room had trendy lights and a comfortable bed, although it was a bit small for 2 adults to sleep in together. The room was serviced each day with clean towels and free soaps and shampoo. However, there was a lot of road noise from early in the morning until late at night. The room had a flat screen TV with plenty of channels, and our car was delivered to us each morning by the hotel staff as there is no self-parking at the hotel. Breakfast was served each morning in the lobby (toast, pastries, etc), the hotel provided free beach towels and other beach accessories, and the room safe was large enough for a computer. I would recommend this hotel to other couples as the rooms are not big enough for a family.

  • Stayed November 2010, traveled as a couple
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Helpful?
Thank TravelOC2NZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,233 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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Babylon, NY
Level Contributor
23 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed December 2, 2010

My husband and I stayed 3 days at Hotel Renew in September. It received favorable review on Trip Advisor which we often use. It did not disappoint. Location block from beach which we viewed from our window was great. It is an asian inspired oasis in a busy area. When we arrived we were greeted by an friendly valet who parked our car. The front desk employees could not have been nicer and more helpful. The lobby was beautiful with a fountain with floating native flowers. Just beautiful and restful. There is a small eatery where breakfast is served. The breakfast which we enjoyed each morning was more than ample with fresh fruit, yogarts, muffins, pasteries and cereal with a variety of milks. Very nice to have a choice. The room was very nice, with a large closet for our short stay, very comfortable bed and large bathroom. The bathroom could use some tweaking however, The faucet was VERY loose and you had to readjust it because it moved around. The force of the shower was only ok while the temperature was good. If I had any complaints it would be the noise in the very early morning with the garbage trucks and the noise late at night from the location. All in all a very nice hotel, clean rooms, helpful friendly staff and great location! Would recommend.

  • Stayed September 2010, traveled as a couple
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Helpful?
Thank bornanbredinBabylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed November 30, 2010

My husband and I chose this hotel for the end of our honeymoon after staying in more luxurious places. We chose Hotel Renew because we had so many things planned for the last four days in Hawaii (Lost Tour, trip to Pearl Harbor, shopping, Luau, etc.) and figured we wouldn't be spending much time in the hotel itself. We knew the rooms would be small, and we knew that there was no pool but we figured since it was so close to the beach we wouldn't miss having a pool.

Well, unfortunately, my fiance and I came down with pretty bad colds towards the end of our trip and while we were able to still do all the planned activities, when nighttime rolled around, all we wanted to do was relax in our hotel room. Unfortunately, the rooms there are far too small to just "hang out" in. We had an ocean view room, so the view was quite lovely, but far too cramped to do much else other than sit in bed and watch tv. A few nights we ordered dinner in (you have to find restaurants in the area that will deliver since this place has no room service) and one of us had to eat in bed while the other ate sitting at the desk in front of the bed. Not very romantic.

I thought we wouldn't miss having a pool, but we did. I thought that we wouldn't miss having a lanai off of our room, but we did. I thought we wouldn't miss having room service, but we did. Hotel Renew is supposed to be known for their service, but honestly, there was nothing special about it and was a lot slower than any other place I have been to. We had to wait two hours for towels once to take a shower. We requested for a food delivery menu to be brought to us, and after a good twenty minutes of waiting, my husband just went down to get one himself.

Would I recommend this hotel to someone? Yes, but only if they don't plan on spending much time here. It is a good value if you are looking for a bed and bathroom only, because in all other aspects, it is lacking. It is beautifully decorated and very clean, but I'm not sure that makes up for the small size of the rooms and the lack of amenities. Stay here if you are looking for a bargain, but otherwise....spend a few more bucks and stay elsewhere. I know we will be next time we are in Waikiki.

  • Stayed October 2010, traveled as a couple
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Helpful?
1 Thank JWoww86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
plouie, Manager at Hotel Renew, responded to this review, December 4, 2010
Dear JWoww86,

I'd like to thank you for taking the time to provide us with feedback regarding your recent stay at Hotel Renew. We are continually striving to improve upon our guest experience, and reviews such as your own provide us with the necessary guidance in order to do so. I am glad to hear you enjoyed our beautiful and tasteful decor. We are the first and only luxury boutique hotel in Waikiki, and we do take great pride in the cleanly and comfortable atmosphere that we provide.

I'm also thrilled that you were able to take advantage of all the exciting adventures here on Oahu. It is unfortunate however that the size of our rooms were not to your satisfaction. Like many other hotels in the area, we offer intimate studio style accommodations. Being that we are located only half of a block away from the beach and boasting impressive ocean views, most of our guests never miss the pool. And while we do have lanais here at Renew, those rooms are very limited in number and can not be guaranteed. Furthermore, we do have an affiliation with Room Service in Paradise, a local company that delivers for dozens of restaurants around the city. I do apologize though if there was a delay in delivering a menu to your room.

With that said, it is always our top priority to provide guest service that is second to none. And while this is a constant process of adjustment and improvisation, the majority of our previous guests do agree that Hotel Renew is the place where you arrive as a guest and depart as a friend.

Warmest Aloha,

K. White
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Iowa
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed November 27, 2010

We stayed at Hotel Renew for 6 nights and it was the perfect place to stay to experience Waikiki, Honolulu, and Oahu. The service is fast and friendly, the atmosphere relaxing with all the amenities we wanted - like free Wi-fi - and none of the things we didn't want - like a swimming pool. Why do you need to pay for a pool when the ocean is literally steps away? We had an ocean view room and it was just enough space for the two of us with a lovely view of the beach and sunsets.
The noise from Tiki's was a little distracting the first night, but after that it didn't bother us and we slept well in the comfortable beds. Loads of great restaurants close by and awesome shopping.

  • Stayed November 2010, traveled as a couple
    • Value
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Helpful?
Thank grywhp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 24, 2010

I love the Renew. I'm back now for my 3rd stay since the property opened - including its opening week -- and am pleased to say it has improved with each visit. The hotel offers a great location, perfectly designed and appointed rooms with good beds and nice linens, and incredible value (often under $200 a night for a boutique right on Waikiki!!????). The staff (from the always right-on manager Pearl to the mojito and mai tai masters Jaclyn and Jason, the warm and welcoming front desk staff (who offer you a cold towel and fresh jice) and the sweet little woman who puts on a nice (and free!) breakfast spread in the morning) is always there when you need them and out of the way when you dont. It's perfect for a day or for a week. The ONLY imaginable drawbacks are that the coffee could be better and stronger and there is not a pool, but then again with a kona shack and starbucks around the corner, and the beautiful Pacific ocean out your front door, who could ever really complain about that. Like i said, I love it here.

  • Stayed November 2010, traveled solo
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Helpful?
1 Thank IntlManofMystery2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed November 23, 2010

This is a lovely hotel, the staff were so friendly and the rooms and decore were devine. It was our last night of our honeymoon, and we were very impressed with the hotel. They have complimentary beach equipment and breakfast which is a great touch. Although they don't have a pool, the beach is seconds away.

  • Stayed November 2010, traveled as a couple
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Helpful?
1 Thank natsfats
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 23, 2010

I actually went to this hotel in Feb of 2009 but T.A only goes back to DEC 09 for date selection :) . Booked a package through expedia.

The hotel is very nice and new, I prefer smaller hotels over large chain ones. The main lobby is very pretty and the staff were very helpful in suggesting places to go to on the island. They also offer beach accessories (body boards, mats etc...) for FREE :D.

The rooms are nicely decorated with a large flat screen tv with good channels and the bed was very comfy and big. The package also came with free breakfast which was very nice, the selection included fresh fruits, juices and pastries.

The only thing is that there is a hostel next door so it can get a little noisy at night was loud college kids...other than that it's fantastic only a min walk from beach, diamond head etc..

Very happy

  • Stayed December 2009, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank jamo_oink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Renew

Property: Hotel Renew
Address: 129 Paoakalani Avenue, Honolulu, Oahu, HI 96815-3708
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Business Hotel in Honolulu
#14 Romantic Hotel in Honolulu
#18 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Renew 3*
Number of rooms: 72
Official Description (provided by the hotel):
At the center of it all, yet a world away from ordinary, Hotel Renew is an oasis of calm for savvy travelers seeking a more intimate Waikiki experience. This designer boutique hotel is a one-of-a-kind property offering sophisticated serenity throughout its 72 freshly designed rooms. Situated at the center of Waikiki's vibrant shopping and dining area, the hotel is a retreat that promotes wellness and rejuvenation with natural elements reflecting the beauty of Hawaii. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Hotwire, Hotels.com, Orbitz, Sabre Hospitality Solutions, TripOnline SA, getaroom.com, HotelQuickly and Evoline ltd so you can book your Hotel Renew reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Renew Hotel Honolulu
Ocean Tower Hotel
Hotel Renew Hawaii/Honolulu

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