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“Doesn't live up to the category of a "Boutique" hotel” 2 of 5 stars
Review of Hotel Renew

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Hotel Renew
Ranked #11 of 84 Hotels in Honolulu
Certificate of Excellence
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Doesn't live up to the category of a "Boutique" hotel”
2 of 5 stars Reviewed May 5, 2013

We stayed here for 4 nights and for a "boutique" hotel, I'd have to say, just keep searching for a different one to stay in Honolulu.

Between the $25/day parking charge, mediocre breakfast (pastries are better at Safeway!), cramped room they put us in and NOISE from the garbage truck at 6am, you shouldn't pay $200 a night!

Having arrived late at night (around 10pm), I specifically booked a room with two double beds. We asked if there was a king bed available and they were going to charge us for the "upgrade". When we got to our room, there was ONE double bed and the room was TINY.

A nice lobby and modern touches doesn't warrant the price tag. The front desk people were nice and valet was fast with getting our cars but we won't be staying here next time.

Stayed March 2013, traveled with friends
Helpful?
4 Thank JaniceCsf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,120 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (338)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
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English first
Chicago, Illinois
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 5, 2013

My fiance and I stayed here while we were on the island of Oahu for a week (for our wedding at Waimanalo Beach). The location, close to Diamond Head, is on a quieter and less crowded side of the Waikiki strip which was GREAT. But, of course, we were still close to all the great restaurants and shops the area offers.

THE ROOM! Oh my god. Top floor, ocean view window and a balcony with bistro table and chairs that looked at Diamond Head crater. It was breathtaking! My fiance and I used the balcony as an extension of the room most days. We made full use of the mini fridge, stocking it with great local beers and snacks. The king sized bed was super comfortable and the bathroom had more storage space than we even needed.

We used the hotel's valet service for our car and absolutely loved Adam. I looked forward to his sweet smile and greeting as we'd request our car or pull up for the night. I mention Adam, but all of the valets were fabulous. As far as hotel staff goes, EVERYONE was so friendly and accommodating—from each person manning the front desk to our room attendant, Tina.

I could go on and on, but nobody wants to read all of that. Here are my final thoughts: If traffic, big crowds, drunk beach-goers, and throngs of people attempting to be upscale are your thing then please don't stay here. Keep this gem for the folks who like peace and quiet, personalized service, and a relaxing unpretentious experience. Got a ton of kids and really wanna see one of those fake luaus? Then, the big high-rise resorts are more your speed.

Room Tip: Pretty sure room 906 is the best one they've got. Spend the money for a high-floor ocean-view ro...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
5 Thank Kat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 29, 2013

I found this place from recommendations of other admission counselors traveling to Hawaii for work trips. This little place is such a great find! Overall, there are positives and some drawbacks, but overall I will always choose this place to stay over others the in Waikiki area...

Positives:
Bed, pillow and comforter are all so soft and comforting - I sleep very well here
LARGE flat screen TV works well with many channels
Bathrooms are nice and modern - I love the night light feature
Free-WiFi is good - a must for our business travel needs
Black out curtains - keeps the room dark as desired
Free continental breakfast - good for the quick coffee on the go
Valet only - but they are super friendly and fast
1 block to beach and close to everything, yet away from the hectic and noisy part of Waikiki

Drawbacks:
No balcony - sucks to be in Hawaii without a balcony, but I got over it quickly - the beach is only 1 block away
Continental breakfast - they cut back a few months ago - don't expect much other than simple muffin, juice, and coffee. I miss the cereal :-(

Overall, love this place and can't wait to go back!

Stayed April 2013, traveled on business
Helpful?
4 Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Texas
Level Contributor
86 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 stars Reviewed April 29, 2013

There are many good things about this hotel. Location is good. Rooms are clean and well furnished. Staff is excellent. But, there are some things that could be better. The breakfast was sparse and the seating area for the breakfast was far too small. Your room could have a really poor view - guys sitting out in front of their cheap apartments all day long. Noisy area and it starts early in the day!

Room Tip: Make sure you know what your view will be.
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  • Stayed April 2013, traveled with family
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank RoosterTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed April 26, 2013

I loved this little boutique hotel nestled just within a block of the southern side of Waikiki. The hotel staff were delightful, friendly and just over and above in all respects. The ocean view room was beautiful, and we loved the convenience of the free breakfast. The pastries were nice and the coffee was always perfect. I can't imagine why anyone would give this hotel a poor review. It was simply divine!

Room Tip: I loved the ocean view room. We stayed on the 5th floor, which was high enough to remove us from any...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Teresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
Level Contributor
53 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed April 24, 2013

We visited April 10 for 3 nights -- First visit to Honolulu and we were impressed with the Hotel -- our room had a King Bed and had a very clean and contemporary design. The location is excellent - 1 block to the beach, in the quieter section of the main street and all the tour buses drop by the front of the hotel...Waikiki Beach is only a block away and was awesome as you can walk to the Beach Park and just about everywhere. ABC Variety Stores is next door - good for stocking up on beer, clothes, food etc. A Starbucks is around the corner. The Complimentary coffee/continental breakfast was nice, and staff were very helpful - make sure you ask for a complimentary beach chairs, towels and free WiFi. All the shopping is right there, lots of restaurants -- its not the Hyatt, but for the value for money, well worth it!

Room Tip: The Zen Like King Bed was very comfortable....Europeans would like it because the rooms are not huge...
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  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank loews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed April 23, 2013

I recently spent a week at this hotel on vacation and enjoyed it thoroughly. Of course, the location is outstanding, close to the beach, off the main strip, closer to Diamondhead and nice parks, at the quieter end of Waikiki. Waikiki is not tranquil, however, so anyone sensitive to urban noise should maybe not stay in Waikiki. The energetic and positive staff clearly work hard to make this a comfortable hotel. The housekeeping staff did a great job of cleaning my room promptly every morning so I didn't have to return to a messy room in the afternoon. Do know in advance that the "breakfast" is a continental breakfast with a small assortment of croissants and sweet rolls, along with juice, tea or coffee. It is a smaller, more personal hotel than most in Waikiki. I requested an upper floor room by email in advance of my trip and was given one on the 9th floor, which was great. If you don't need a full-on luxury hotel at steep prices but don't want a hostel either, this hotel is a good mid-range option.

Room Tip: Email the hotel in advance of your trip and request an upper room. They are quieter and have better...
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  • Stayed April 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank chnalvr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Renew

Property: Hotel Renew
Address: 129 Paoakalani Avenue, Honolulu, Oahu, HI 96815-3708
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Business Hotel in Honolulu
#14 Romantic Hotel in Honolulu
#18 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Renew 3*
Number of rooms: 72
Official Description (provided by the hotel):
At the center of it all, yet a world away from ordinary, Hotel Renew is an oasis of calm for savvy travelers seeking a more intimate Waikiki experience. This designer boutique hotel is a one-of-a-kind property offering sophisticated serenity throughout its 72 freshly designed rooms. Situated at the center of Waikiki's vibrant shopping and dining area, the hotel is a retreat that promotes wellness and rejuvenation with natural elements reflecting the beauty of Hawaii. ... more   less 
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Also Known As:
Renew Hotel Honolulu
Ocean Tower Hotel
Hotel Renew Hawaii/Honolulu

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