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WINNER WONDERLAND
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“Great place to stay” 5 of 5 bubbles
Review of Hotel Renew

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Hotel Renew
Ranked #11 of 84 Hotels in Honolulu
Certificate of Excellence
Sydney, Australia
Level Contributor
39 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Great place to stay”
5 of 5 bubbles Reviewed January 19, 2013

I loved this hotel! The staff were very friendly and most helpful. The room was very comfortable and it had a good view to boot. I liked the location - almost right on the beach. I was welcomed with a juice and they treated me very well when I asked stupid questions! I also liked the welcome newsletter which gave details on the local buses and attractions.

Room Tip: I emailed before I arrived and asked for a room on one of the top floors and that is exactly what I...
See more room tips
  • Stayed January 2013, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank ozmaur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,175 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (349)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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English first
Los Angeles
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed January 18, 2013

As many have noted here before, Hotel Renew does many things very well. The greeting and speed of check-in were great. The valets were great for the most part but sometimes I had to wait to find one when I wanted my car brought around. The breakfast consisted of coffee, juice, croissants and muffins which did not vary at all during our 5 night stay.

The rooms were not well soundproofed with noises coming from the hallway, the ding of the elevator and the early morning garbage collection right next to the hotel.

On the plus side, the staff was very friendly and helpful and the beach chairs, towels and mats very useful. The location was on the far eastern end of Waikiki which meant it was a walk to most of the shopping and restaurants. But it was a 2 minute walk to the beach.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank gkurmi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, California
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed January 18, 2013

Clean, modern rooms with really big tvs!. Only a block from the beach on the Eastern end of Waikiki. Staff was extremely helpful and friendly. Valet parking was quick and easy to use.

Would definitely stay here again.

  • Stayed January 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank BartHawk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed January 16, 2013

Everyone at this hotel was very helpful and accommodating. Wonderful attention to detail: helped me book reservations for my anniversary, suggested activities in the area, warm welcome with a glass of pineapple juice. Beach towels and accessories for free.

Not able to help much in the area of late check-out. Breakfast was also minimal...

But overall, staff and hotel were exceptional!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank hemilane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

OUR STAY:
My girl friend and I stayed at Hotel Renew from Jan. 8-12, 2013. We arrived around 6PM and were welcomed by Daniel and Adam (aka. Fancy Pants). We were given 2 glasses of cold and refreshing Pineapple juice, as well as a couple of cold towels... which we didn't really need as it was drizzling and chilly outside. We were given room 203 and immediately, Daniel asked if we needed to find some places to eat at. He pulled out a map and started circling where we should go based on what we said we liked. Not only that, but we were treated to a couple of drinks at the renew Lounge- which we utilized on our very last day. We had the Hawaii Gold beer... yum! Adam was waiting for us in the room, while already placing our suitcases on the luggage self. What service! Furthermore, he showed us the really great lighting features in the room, how to use the A/C unit andset up the wifi. He was so helpful and an absolute delight! We explored the room which was very clean and the large TV was such a treat. On our last day, we weren't leaving for the airport until PM. They were able to hold our luggage all day and when we were ready to go, Adam brought our heavy baggage out to the shuttle. That is certainly service at it's finest.

LOCATION:
Hotel Renew is literally a few steps from Waikiki beach. They provide towels, beach chairs, boogie boards, etc... for free! The beach and Kalakaua Ave. are mere steps away. You can walk to the International Marketplace, all of the shopping and restaurants as well. No car required. Furthermore, you're about a $12 cab ride to Diamond Head. In front of the neighboring hotel, you can catch the Waikiki Trolley. We only took the 'Pink' shopping line. It's $2 a ride, but it takes you right to the Nordstrom door of Ala Moana mall.

BEDS:
They were clean and very comfortable. The duvet covers were divine, especially if you keep the A/C on overnight.

BATHROOM:
Very clean and up to date. For a place near a beach, we didn't see anything wrong with it.

VIEW:
Unfortunately, our 2nd floor room faced the hostels and a very loud street. Our first night was really interesting. At about 6am, we could hear trucks unloading most likely for the ABC store next door. We also heard someone screaming pretty early in the am one day, but that's expected with the hostels across the way. We did get used to it and though we would have preferred a more quiet room, it didn't affect our stay.

VALUE:
For what we paid, this was more than worth it. The price was great and we really have nothing to complain about.

STAFF:
One word... WOW! We discussed that this is probably the best team we have ever encountered in all of our travels. Every one was so kind and sweet. They always made sure to smile, say "hello", help answer our questions and even opened the door for us every single time we were arriving or leaving. Anything we needed and asked for, they were able to deliver- no problem. Colby at the lounge was great and really took the time to get to know us. The same with Adam who we had the privilege of seeing almost every day. Thanks Fancy Pants!
Nonetheless, we cannot thank all of you enough for making us comfortable and beyond content our entire stay!

SUMMARY:
This is a fantastic hotel in Honolulu. This was my second time, and in comparison to where I previously stayed, this wins hands down. We highly recommend that you consider Hotel Renew. It is in a perfect location, has great (high tech) rooms, very clean and above all, a first class family of staff who will take very good care of you. We are all for boutique hotels and this one certainly does not disappoint.

We will definitely go back and stay here again!

Room Tip: 1) Ask for a room on a higher floor 2) Make sure your room is facing Paoakalani Ave. or Kalakaua Av...
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Sherio9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

We stayed at Hotel Renew from 9-28 December 2012 – the most recent of several stays over the years – and as usual it was perfect. It’s rare for us to not have any complaints with a place after some 3 weeks but that’s the way it is at Renew!

The staff are divine. Some of the nicest, friendliest, most helpful people you will ever have the pleasure of encountering. A massive thank-you and “a hui hou” to Paul, Angie, Grace, Adam, Michael, Tina, Daniel, Chris, Kevin, Mae and many others. You always manage to make our stays such a pleasure as you are so kind, gracious and welcoming. Nothing is too much trouble and you always go the extra mile, whether it’s with a dinner recommendation, shopping tips or just showing genuine interest in our stay. No wonder it is always such a letdown to leave! It was tough to come home.

As usual, our room was perfectly maintained and a lovely retreat from the hustle and bustle. We miss the ridiculously comfortable bed.

Am already counting down to when we next return. It’s that kind of a place!

Many thanks from your friends in Australia – the Jarro family xxx

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank alijarro1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brookfield, Wisconsin
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed January 15, 2013

How much do I love this hotel? Let me count the ways! It's lovely. A breath of fresh air when compared with the mega resorts nearby. The staff are warm and welcoming in a way only possible for a smaller hotel. The ambience is comfortable. The colors pleasing. The room, though not overly large, is roomy enough, so efficiently laid out, so pretty, and impeccably clean. And such a comfortable bed! Less than a block away from the quieter side of Waikiki beach, but not overly quiet. A nice continental breakfast. And a really nice bar that opens in the evenings with delightful bar staff and excellent drinks. I could go on!! No pool, but who needs a pool here. Kudos to owner and staff!!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank ganzschoen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Renew

Property: Hotel Renew
Address: 129 Paoakalani Avenue, Honolulu, Oahu, HI 96815-3708
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#10 Business Hotel in Honolulu
#14 Romantic Hotel in Honolulu
#18 Family Hotel in Honolulu
Price Range (Based on Average Rates): $$$
Hotel Class:3 star — Hotel Renew 3*
Number of rooms: 72
Official Description (provided by the hotel):
At the center of it all, yet a world away from ordinary, Hotel Renew is an oasis of calm for savvy travelers seeking a more intimate Waikiki experience. This designer boutique hotel is a one-of-a-kind property offering sophisticated serenity throughout its 72 freshly designed rooms. Situated at the center of Waikiki's vibrant shopping and dining area, the hotel is a retreat that promotes wellness and rejuvenation with natural elements reflecting the beauty of Hawaii. ... more   less 
Reservation Options:
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Also Known As:
Renew Hotel Honolulu
Ocean Tower Hotel
Hotel Renew Hawaii/Honolulu

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