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“Always our first stop!”

The Cheesecake Factory
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Ranked #9 of 124 Dessert in Honolulu
Certificate of Excellence
Cuisines: American
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Restaurant details
Good for: Families with children, Large groups
Dining options: Breakfast, Lunch, Dinner, Late Night, Delivery, Reservations, Takeout
Neighborhood: Waikiki
Description: The Cheesecake Factory offers something for everyone featuring a wide variety of over 200 menu items prepared fresh to order each day, plus over 30 legendary varieties of the Finest Cheesecake.
Reviewed May 11, 2015

It's been a few years since we last visited, and good to see nothing has changed. Excellent and extensive menu. We did have to wait 10 minutes to get an outside table, but well worth the wait.Our server, Nancy, was excellent and very attentive.. Will be back real soon.

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Thank Sally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6,581 - 6,585 of 12,018 reviews

Reviewed May 11, 2015

When we travel to the United States the Cheesecake Factory is one of our favorite and must go to place. Usually if we are there for a week or more we will eat at the Cheesecake at least three times and we do not share our cheesecake we both have a piece each. We are trying to get through all the cheesecakes, I think it will take a few trips yet. Great food, great cakes, great atmosphere, and great service.

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Thank Yvonne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2015

Again it's very hard to say something bad about the food in Hawaii.
Meals here are big but so so good.
Staff are alway great.
Where is no way we have been able to fit cheese cake in on any of our trip here.
Great food

Thank Marilyn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 11, 2015

We were seated in about 15 minutes on a very busy Thursday night. Had a very nice and friendly wait person who was helpful. Immediately had water and nice bread delivered to the table. We both ordered burgers and fries, both well done and one with no tomato. Took a while for the food to arrive and when it did mine was delicious but very filling. The other burger was only medium and arrived with tomato! This was disappointing but was promptly replaced with the correct order. There was room for dessert and we went with black out cake and a piece of chocolate mousse cheesecake both delicious but too much. Thank goodness for doggy bags, the rest got eaten the next night! The Cheesecake Factory is very big and very large but the food was good and we enjoyed the meal.

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Thank SilkStrawberry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2015

Always a favourite, We visited a couple of times during our recent trip to Waikiki. First visit was great as we went in early and had minimal wait. Staff were friendly, even packaging up most of our dinner to take out as our jetlagged kids fell asleep at the table! Next visit we had a wait of around 45 mins for a table (we were told 20 mins). Once seated we found our server to be not overly warm and friendly...in fact she was pretty curt in all interactions with us. While this is an Extremely busy restaurant and I imagine staff are under immense pressure to get patrons in and out, I still don't feel there is any excuse for a bad attitude. Any attempts made by us to have a laugh or build any rapport with her were ignored or honoured by one word answers and a blank stare...when were were settling the bill my husband had a large note and asked her to bring us a small amount of change to allow for a 20 percent tip...she was obviously confused by this and maybe thought we weren't tipping her enough or at all? From here on she was just rude and dismissive, although when she returned with the wrong change and we gave it all back to her she seemed to realise we were tipping her adequately and was embarrassed. We all left feeling very uncomfortable and even decided to forgo our usual take out cakes in order to just get out of there. Overall, not a positive experience in a place we generally love to eat.

Thank Rachel V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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