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“Not a luxury hotel -- but great location”
Review of Aqua Palms Waikiki

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Aqua Palms Waikiki
Ranked #57 of 84 Hotels in Honolulu
Reviewed January 17, 2014

On numerous trips, I have noticed that this hotel was one of the first stops for the airport limousine bus. It is great when you are tired from your flight. I appreciate being able to walk to Ala Moana shopping center and Hilton Hawaiian village. It is a short walk to Hard Rock Cafe. You can catch a bus across the street from the hotel which will take you a few short blocks to Waikiki shopping. I was offered a room upgrade for an extra $25 and accepted. I had done this on a prevous trip and was able to experience the Pent House suite. It was very nice, separate bedroom , living room, full kitchen (complete with stove, microwave, full size refrigerator, dishwasher, plates, cups, silverware). The kitchen came in handy to reheat my leftovers from Wailana Coffee Shop. On my last trip, I was given a room upgrade that included a large living room area, king size bed and 2 sets of sliding glass doors with a fenced in patio area adjacent to the swimming pool. On previous trips, I have stayed in standard rooms and they are comfortable and good size for 2 people.

Room Tip: I usually pay for an upgrade in order to get a room with a partial view of Waikiki and Diamond head.
  • Stayed: September 2013, traveled with friends
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4  Thank fred6301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this reviewResponded January 24, 2014

Aloha Fred6301:

Mahalo for taking the time to write a review regarding your stay at the Aqua Palms Waikiki.

It is nice to see that you have stayed with us many times and continue to come back.

All of the staff and management look forward to serving you again on a return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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540 - 546 of 1,899 reviews

Reviewed January 15, 2014

I stayed at this hotel from 1/9-1/13 on a solo trip to Hawaii. I decided on this hotel because it fit within my budget and based upon positive reviews from Trip Advisor, it did not disappoint. I immediately felt welcomed, safe and the staff always offered suggestions and were always smiling. And two of the hotel employees (Gennifer and Stephanie) hooked me up with champagne and chocolate on my birthday which was delivered to my room and that was just so sweet and thoughtful of them, and really made my day. This hotel is great for singles and it happens to be on a major trolley and bus line, I never waited no more than 5 mins for a bus to the busy Waikiki area or a trolley. Its also directly across the street from HHV if you want to hang out there for awhile.

Room Tip: I chose the City View room. I had no issues with construction noise and had a great view. Do stay on...
  • Stayed: January 2014, traveled solo
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3  Thank Millia J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this reviewResponded January 23, 2014

Aloha MJ3282:

Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki.

Happy Belated Birthday! I'm glad to hear that Stephanie and Gennifer were able to contribute to the happiness of your day!

We look forward to to the opportunity to serve you again in the near future.

Me ke Aloha Pumehana,
WIth Warmest Aloha,

Patty Maher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2014

We originally booked the cheapest city view room through hotel agency but found out they had special offer on their website. So we cancelled the original booking and booked directly with them to receive 10% discount. The price was already competitive before and with discount it's the cheapest we can expect to pay and stay in Honolulu. The staff was great. They even let us use towels for a day after we checked out. They also found us a king-bed room, though it meant we didn't have balcony and the room was a little bit crowded. The location was nice. Bus stop just outside and near Hilton where many tour buses leave.

  • Stayed: November 2013, traveled as a couple
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Thank Krista H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this reviewResponded January 23, 2014

Aloha Krista Hsu:

Mahalo for taking the time to write a review about your stay with us in November 2013.

It is great to see that you were able to find affordable accommodations that were to your liking.

All of the staff and management look forward to the opportunity to serve you again in the near future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2014

After a great deal of research, trying to find the best value hotel within close proximity to all the action, I settled on Aqua Palms Waikiki. I arrived at the hotel around 8.30AM and was promptly checked in and given my room. This was the first stop on my Round the World trip, the service i received from Aqua Palms Waikiki, was second to none. I will definitely consider staying with Aqua Palms Waikiki during future trips to Hawaii.

  • Stayed: December 2013, traveled solo
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2  Thank Scott C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this reviewResponded January 23, 2014

Aloha Scott C:

Mahalo for taking the time to write a review regarding your stay at the Aqua Palms Waikiki.

I'm delighted to hear that we started off your trip around the world in the right way! I'm glad we were able to accommodate your early arrival at 8:30 a.m. and that you did not have to wait until our usual 3:00 p.m. check in time.

All of the staff and management of the Palms hope you are enjoying your trip around the world and will stop and visit with us again one day soon.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2014

After much planning and research we booked our 12 day holiday to Hawaii for 12-23 November. After a 16 hour delay due to mechanical problems with our plane, we finally arrived at the Aqua Palms Hotel. Our check in was fast and efficient which was appreciated as we arrived at the Hotel at 1.00am.

We had booked a partial ocean view and were lucky to be on the 10th floor with sunshine on our balcony from early morning until late afternoon and a great view of the ocean. The bedroom and bathroom was very clean, king size bed and pillows so comfortable and room size more than adequate for two people. WiFi in the room was fantastic and fast. The only criticism would be the slightly worn couch and outdated furniture.

The pool was immaculate, reception, housekeeping and concierge staff friendly and helpful. The location of Aqua Palms is ideal for shopping, dining and transport to a number of attractions. We attended the Weekly Manager’s Reception which was another welcoming touch provided by management and staff. If given the opportunity to visit the Waikiki area again, I would certainly stay at the Aqua Palms.

Room Tip: Ocean View room was great.
  • Stayed: November 2013, traveled as a couple
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1  Thank Sally N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this reviewResponded January 23, 2014

Aloha Sally N:

Mahalo for taking the time to write a review regarding your 12 day stay with us in November.

I'm delighted to see that you enjoyed the hotel and all if had to offer, from the great view to amazing staff.

Yes, some of our furniture is starting to show its age but we just recently completed two model units and will be working with all owners to complete renovation by the end of 2014.

All of the staff and management look forward to the opportunity to serve you again on a return visit.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

We stayed at the Aqua Palms for 21 nights. We had a great room on the tenth floor. It was clean, tidy and of a good size. We had a corner room, which had been recommeded. The staff here are really great and extremely helpful. The bed was extremely comfortable. We also got a deal that included breakfast at the Ihop next door. This was also really good as well. The location of this hotel is wonderful and across the road from the hilton village and also has a bus stop right outside. The Ala Moana mall is about a 10 minute walk, and there is also a handy Foodland ( a supermarket) around the corner (we discovered this late in our trip) . We thought that the Aqua Palms was great and can't wait to go back ! Thanks to Stephanie and the bellman On Friday night for getting us a taxi at the last minute :) We made our flight !!

Room Tip: Try for a corner room
  • Stayed: December 2013, traveled as a couple
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1  Thank Samantha M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this reviewResponded January 23, 2014

Aloha Samantha M:

Mahalo for taking the time to write a review regarding your recent 21 day stay with us at the Aqua Palms Waikiki.

It is a pleasure to see that you enjoyed your stay and all that the property has to offer.

I will definitely pass along your comments to Stephanie and Les (bellman)!

All of the staff and management of the Aqua Palms Waikiki look forward to the opportunity to serve you again in the near future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2014

Stayed one night at this hotel before taking the "Pride of America" Cruise. Hotel room is clean and beds are comfortable. All the staff we met are courteous and friendly. We booked the room from Hot Wire web site and got a very good deal. Hotel is located bit far from Waikiki area, but it is about 10 minutes walk to reach there. There are few restaurants close by for meals. Hotel is facing busy Ala Moana Blvd and noise may be an issue for some of the rooms facing the road. We definitely stay in this hotel in future.

  • Stayed: December 2013, traveled with family
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Thank upalis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this reviewResponded January 23, 2014

Aloha Upalis:

Mahalo for taking the time to write a review regarding your recent stay at the Aqua Palms Waikiki.

It is great to see that you enjoyed your stay and the friendly staff and would return to stay with us again.

All of the staff and management of the Aqua Palms Waikiki hope you enjoyed your cruise on the Pride of America and will come visit us again soon.

Me ke Aloha Pumehana,
WIth Warmest Aloha,

Patty Maher
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Palms Waikiki

Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range: $125 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

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