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“good location and lovely hawaii style”
4 of 5 bubbles Review of Aqua Palms Waikiki

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Aqua Palms Waikiki
Ranked #55 of 84 Hotels in Honolulu
Taipei, Taiwan
1 review
“good location and lovely hawaii style”
4 of 5 bubbles Reviewed September 23, 2012

i missed my fight schedule, so i try to visited in real Honolulu and just stay one night. my friend help me to choose this hotel, a city view room. i like the staff on the counter were very kindly to me and the room's key is very Hawaii style with coconut picture. of course, the rooms also is 100% Hawaii style. rooms is really quiet and the hotel is very convenient , there is ATM machines in the lobby and ABC shop nearby ( walk for 3 mins only)

  • Stayed September 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mavis7012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, October 3, 2012
Aloha Mavis7012:

I'm sorry to hear that missed your flight schedule but delighted that your friend referred you to stay with us!

We are happy that you enjoyed our Hawaii style!

Please come stay with us again when you have a little more time to enjoy our beautiful island and property.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,864 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (366)
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wakefield
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed September 22, 2012

hi just back from hawaii :( stayed in the aqua palms for 11 nights great hotel in a really good location. we stayed in a city view room it was very comfortable very clean always clean towels clean bedding every 4th day the rooms have microwave fridge coffee maker with free coffee everyday. all the staff in the hotel were so friendly they were always happy to help you with anythiing. also josh who books trips located in the lobby was really good we booked our trips with him and enjoyed every all we did. It was only 5 to ten min walk to beach or the center. beach towels and beach chairs are free .
we would definitely stay at the aqua palms again love it :)

  • Stayed September 2012, traveled as a couple
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Helpful?
2 Thank golfwakefield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, October 3, 2012
Aloha Golfwakefield:

WOW another long stay!

It is always a pleasure to hear positive comments about the property and in particular our friendly and accommodating staff!

Yes, save room in your suitcase, beach towels and beach chairs are both available complimentary at the front desk for use during.

It ouwld be our pleasure to serve you again on a return visit!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trentham
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 21, 2012

Hotel staff were very friendly, helpful and efficient. We arrived just after 9.30am to ask could we leave our luggage, and the staff checked us into our room early. Our 10th floor room had a good view of both Diamond Head and the ocean. Easy walking distance from shops, restaurants, bars, and the huge Ala Moana shopping centre. Room was clean and comfortable. Concierge booked everything we wanted at short notice, and offered very helpful advice on the best offers available. Would definitely stay there again.

Room Tip: Rooms on the upper floors have better views, sea breeze, and are quieter.
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank FirelookoutTrentham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, October 3, 2012
Aloha FirelookoutTrentham:

Mahalo for sharing your recent stay at the Aqua Palms Waikiki.

It was great to see that we were able to accommodate your early arrival and get you into a room right away.

All of the staff and management look forward to serving you again in the near future!

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
oxford england
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed September 20, 2012

We stayed in a city view room for 10 nights which had two very comfortable double beds and was very clean and quiet. The staff are friendly and helpful and the location is good being just across the road from the beach and 10 minutes walk from the Ala Moana shopping centre. The bus stop is very handy and there are coffee bars and restaurants within minutes of the hotel. All in all very good value for money and would recommend. Had microwave, coffee maker, large fridge, coffee replaced every day as were the toiletries if needed. Pool adequate although more of a plunge pool. Our only criticism was lack of kettle but not a big deal.

Room Tip: City view room with balcony was really quiet.
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  • Stayed September 2012, traveled with family
    • Value
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Helpful?
3 Thank OxfordEnglandGaynor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, October 3, 2012
Aloha OxfordEnglandGaynor:

Mahalo for taking the time to share your experience for your 10 night stay at the Aqua Palms Waikiki.

I'm delighted to hear that you enjoyed the proeprty and its location.

We have made note of your comments regarding lack of a kettle and now have them available upon request with our housekeeping department.

All of the staff and management of the Aqua Palms look forward to serving you again in the near future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
wales uk
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed September 9, 2012

we had a brill city veiw for the price you have all you need in roon the maids come everyday to clean fridge hairdryer coffee maker microwave toiletries replenished daily we went to wallmart for shopping its a lot cheaper than the abc shops its prob about a mile away you can get your own trips cheap on the bus flea market was brill mega cheap get the local bus ther not expensive its huge pearl harbour was good but sad staff was helpful and would stay ther again

Room Tip: we was on floor 7 with city view was lush
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  • Stayed September 2012, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
5 Thank lorna1965
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, September 10, 2012
Aloha lorna1965:

It sure sounds like you took advantage of all the trolleys and buses that stop in front of the hotel to get around and enjoy all that we have to offer!

We appreciate your comments and feedback and I'm delighted to see that your enjoyed the staff and that you would come stay with us again.

For your next visit, please be sure to contact me directly so that we can be sure and take excellent care of our returning guests.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed September 7, 2012

I loved Aqua Palms Waikiki. We had a view of the city. It had comfortable beds, a quiet room and slow elevators. It was across the street from the beach. You could view the fireworks at the Hilton on Friday nights and walk to the mall. The location is excellent! The best thing was the Wailana Coffee House next to the hotel. Don't even think of going to IHOP! Wailana is open 24 hours! They have pancakes to die for, all you can eat with flavors like Macadamia Nut and Banana with coconut syrup. Yummy! I know it's weird to mention a restaurant in a hotel review but Hawaii is expensive so this $8 special is a good deal. They also have Karaoke :). I would definitely stay at the Aqua Palms again. The happy hour was okay (pineapple juice and nice music). The only downside about the hotel (why it gets 4*'s instead 5) is because they barely cleaned it during the seven days we stayed there. They change the sheets and towels and empty the trashcans but that's about it. On our last night, one of the rubber cleaning gloves was even left in the bathroom near my makeup. I pray it wasn't used to clean the toilet. Also, it's about $25 a day to park. But other than that, excellent stay.

  • Stayed July 2012, traveled with friends
    • Value
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Helpful?
1 Thank ladylovesrome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, September 10, 2012
Aloha ladylovesrome:

Mahalo for sharing your recent experience at the Aqua Palms Waikiki.

Yes, we are definitely in a great location within walking distance to the beach, restaurants and shops. All of the trolleys and the city bus stop in front or adjacent to the hotel so there is easy access to all types of transportation.

Our weekly manager's reception is held every Thursday evening. We offer Hawaiian Music, our signature cocktail "The Sway", pineapple juice and chips and dip.

Parking in the building is $20 per day, which is one of the lowest rates being offered in Waikiki.

I'm disappointed to hear that the housekeeping services were not up to par and I will definitely address this with our housekeeping department.

All of the staff and management hope you were able to take home fond memories of your stay in Waikiki and will give us another opportunity to serve you in the future.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 6, 2012

This is a belated review - my stay was for a fortnight back in late May/early June, however it warrants some good feedback.

I travel to Hawaii annually for my vacation and have stayed in most of the hotels in the area over the past 20 years. Generally they're all of a good standard and I now settle for hotels that are reasonably priced in a good location as some of the higher priced ones are still quiet tired inside.

I'd stayed at the Aqua Wave a number of times and whilst the location is superb, the noise isn't and after signing up to the Aqua Hotels mailing list, took advantage of an offer from the Palms for a partial ocean view.

The rooms are fine, cleaning spot on, lifts are fast and the noise is not a problem. I bought my Apple WiFi router to set up wireless in the room as it's still cable internet and the pool is fine to lay by for a few hours but it's not exactly a place of tranquility. It's a 5 minute walk to the beach via the Hawaiian Hilton and you can even pick up some Starbucks on the way there.

Easy walking distance to the mall and it was nice to be able to grab a bite there if pressed for time.

Highly recommended.

Room Tip: Watch for specials to grab an upgraded room higher up facing Diamond Head.
See more room tips
  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PaulG777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aquapalmsandspa, General Manager at Aqua Palms Waikiki, responded to this review, September 7, 2012
Aloha Paul H:

WOW, it's nice to see that you are an Aqua Fan!

It's great to hear that you enjoyed your stay with us and were able to enjoy one of many specials.

Please be sure to contact me directly for a return visit and I will be sure to take good care of your resevations.

Me ke Aloha Pumehana,
With Warmest Aloha,

Patty Maher
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aqua Palms Waikiki

Property: Aqua Palms Waikiki
Address: 1850 Ala Moana Blvd, Honolulu, Oahu, HI 96815-1602
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#33 Business Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Aqua Palms Waikiki 2.5*
Number of rooms: 263
Official Description (provided by the hotel):
Aqua Palms Waikiki is a boutique hotel located 1 block to the beach and across from the Hilton Hawaiian Village. This hotel is a short stroll to Ala Moana Shopping Center and in close proximity to the Hawaii Convention Center. During your stay, you'll enjoy convenient guest room comforts like Aqua BLISS pillow top beds, 42-inch LCD TV's, a mini-refrigerator, a microwave, iHome alarm clock radio, credit card laundry facilities, and a coffeemaker. With our hospitality fee, Aqua Palms Waikiki allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include WiFi Internet throughout the hotel and in guest rooms, DVDNow (Unlimited movies & PS3 games), beach towel and chair rentals, Waikiki/Ala Moana Shuttle service, Daily Newspaper, In Room Coffee, In Room Safe, Local & Toll-Free Calls, Water in Lobby, and a Weekly Manager's Reception. Also includes access to the fitness center, pool and sundeck with a barbeque grill, and coffee and water service in the lobby. ... more   less 
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Also Known As:
Aqua Palms Waikiki Hotel Honolulu
Aqua Palms Hotel
Aqua Palms Honolulu
Aqua Palms Spa Honolulu
Aqua Palms Waikiki Hawaii/Honolulu

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