This was our second stay in two years and we returned because our first experience with Waikiki Resort was GREAT! The front desk and bell personnel were EXCEPTIONAL with over-the-top service and helpfulness. The Housekeeping staff was awesome also. The rooms were very clean and made us feel like home. The location of Waikiki Resort is THE BEST - being within walking distance to everything. As I was the only smoker in our group, hats off and thank you to Waikiki Resort for having a smoking area conveniently located for their guests! We Will Be Back and I would recommend this hotel to anyone!