My wife and I reserved a dinner cruise on the Navatek 1 in mid march 2010. We had the limo pick us up at the Royal Hawaiian, and take us to the docks. the ride was about 20 minutes or so. Very nice driver.
Once we arrived we were immediately introduced to the captain and our server, stood for a picture, and then escorted to our table. We were one of the first couples to arrive, and were seated at a small (two person) table right next to the window. In a few moments our server appeared with a bottle of champaigne, and then later to take our drink orders (we had five drink tickets apiece..trust me, you won't have time to use them all). the service was great, and they were able to accomodate my wife who doesn't like seafood.
The food was good, and there was plenty of it. We were both stuffed, and a little tipsy by the end of the trip..nice experience.
The entertainment was good. Both the main singer and the hula dancers were good, cute, and enthusiastic..nice.
Near the end of dinner, someone stopped by our table to deliver the photo that was taken when we arrived. The photo was included in our dinner package, and is a nice momento to keep. They also had a set of Navatek Champaigne flutes wrapped for us as a gift (nice touch).
As a bonus, the captain spotted a whale while we were cruising past Diamondhead, so he stopped the engines and invited everyone out on deck for whale watching. Thanks captain.
After the cruise the same driver picked us up in the same limo ( I know because I accidently left my phone in the limo..and it was still there), and took us back to the Royal Hawaiian.
I have read others complaints about this trip..It is a little pricey, but honestly, we enjoyed the food, the entertainment, the scenery, the stability of the boat, and the service. ..We have no complaints whatsoever. I would recommend this dinner cruise to anyone, and we will probably do this again if we return to honolulu.
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