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“Not that great”
Review of Hard Rock Cafe

Hard Rock Cafe
Reserve a table
2
Wed, 12/1
8:00 PM
OR
Get food delivered
Ranked #99 of 2,296 Restaurants in Honolulu
Price range: $0 - $30
Cuisines: American
More restaurant details
Restaurant details
Good for: Bar scene, Families with children, Special occasions, Large groups
Dining options: Breakfast, Late Night, Lunch, Dinner, Reservations
Neighborhood: Waikiki
Description: Hard Rock Cafe is a global phenomenon with 185 cafes that are visited by nearly 80 million guests each year. The first Hard Rock Cafe opened on June 14, 1971, in London, England, and from there the brand has expanded to major cities and exotic locations around the world.
Reviewed July 22, 2016

Booked through Open Table only to find on arrival it doesn't guarantee you a table at the Hard Rock at the time booked, it just gives you higher priority. They need to sort this with Open Table as we booked to avoid the usual wait and the reservation confirmation doesn't tell you this . Waited about 1/2 hour which was annoying.
Burger are good. Ribs dry, tough and not very nice. Steak not brilliant quality.
There doesn't seem to be too much original memorabilia at this Hard Rock (we have seen many others that are much better).
Atmosphere and view really nice - but not worth paying for that.

Date of visit: July 2016
Thank hamish2011
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HardRock_Waikiki, General Manager at Hard Rock Cafe, responded to this reviewResponded August 22, 2016

Aloha Hamish2011,

Thank you for your review. Unfortunately we have no control over what information open table tells you about your reservation. I can tell you that we do not take reservations, we only take priority seating requests. This means weather you call the cafe directly or make the request online through open table we will add you to our priority list. Please take into consideration that if, for example: 10 different parties make a request on open table at 7:00pm, that unfortunately someone is going to have to wait. Where as if you called the cafe directly, the host could help find a better time to help expedite your meal in a timely manner by suggesting 6:45 or 7:15. Thank you again for your review.

Mahalo,
C.J. Chipley
General Manager
Hard Rock Cafe Honolulu
808-955-7383

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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668 - 672 of 2,193 reviews

Reviewed July 20, 2016

A bit of a turn off for me to pay $18.50 for a hamburger. Too bad the taste wasn't as outrageous as the price. Nothing special at all. I've been to HardRocks all over the world and thiis one is a place that the cost Is not reflected in food or service.

Date of visit: July 2016
Thank GizzieOpie
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HardRock_Waikiki, General Manager at Hard Rock Cafe, responded to this reviewResponded August 22, 2016

Aloha DJ L,

Thank you for your review. I'm very sorry that you were disappointed in our prices. Thank you again for your review.

Mahalo,
C.J. Chipley
General Manager
Hard Rock Cafe Honolulu
808-955-7383

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2016 via mobile

Took the family here for dinner last night, and it was very good. Me and the wife had the battered butterfly shrimp, while the kids had the chicken strips. The atmosphere is one of a kind compared to the other Hard Rock Cafes I've been to. Very nice place and may eat here again before we leave.

Date of visit: July 2016
Thank 916Albert
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HardRock_Waikiki, General Manager at Hard Rock Cafe, responded to this reviewResponded August 22, 2016

Aloha Albert S.,

Thank you so much for this great review and 5 star rating. We look forward to serving you again the next time you are in Waikiki.

Mahalo,
C.J. Chipley
General Manager
Hard Rock Cafe Honolulu
808-955-7383

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2016

Had a table next to the railing overlooking the beach walk. Food and drinks are up to Hard Rocks expected standard. We were seated right away, service was good.

Date of visit: March 2016
Thank NORA K
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HardRock_Waikiki, General Manager at Hard Rock Cafe, responded to this reviewResponded August 22, 2016

Aloha Nora K.,

Thank you so much for your review. We look forward to serving you again soon.

Mahalo,
C.J. Chipley
General Manager
Hard Rock Cafe Honolulu
808-955-7383

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2016

Great Food & Great Service. Can't fault this place. Some excellent memorabilia around the walls , well worth calling past for a look..

Date of visit: July 2016
Thank 507robb
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
HardRock_Waikiki, General Manager at Hard Rock Cafe, responded to this reviewResponded August 22, 2016

Aloha Rob B.,

Thank you so much for your review. We look forward to serving you again soon the next time you are in Waikiki.

Mahalo,
C.J. Chipley
General Manager
Hard Rock Cafe Honolulu
808-955-7383


Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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