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“Restaurant Week is a great deal and a great reason to treat yourself!” 5 of 5 bubbles
Review of Morton's - The Steakhouse

Morton's - The Steakhouse
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Ranked #116 of 2,326 Restaurants in Honolulu
Certificate of Excellence
Price range: $41 - $80
Cuisines: American, Steakhouse
More restaurant details
Restaurant details
Good for: Business meetings, Special occasions, Bar scene, Families with children, Romantic, Large groups
Dining options: Late Night, Dinner, Lunch, Full Bar, Parking Available, Private Dining, Reservations, Seating, Serves Alcohol, Valet Parking, Waitstaff, Wheelchair Accessible
Dining style: Fine Dining
Neighborhood: Ala Moana - Kakaako
Honolulu
1 review
“Restaurant Week is a great deal and a great reason to treat yourself!”
5 of 5 bubbles Reviewed November 12, 2012

Koa rocks! The entire Morton staff was attentive and welcoming; the food excellent and the ambience luxurious! Although I dined alone, everyone made me feel welcome. I will definitely return!

  • Visited November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank Amy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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302 reviews from our community

Visitor rating
    187
    74
    26
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Danish first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
honolulu
Level Contributor
79 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“will never go again”
1 of 5 bubbles Reviewed November 9, 2012

Mortons honolulu totally sucks. went to happy hour. ordered drinks and 4 appetizers between 2 of us. drinks came...food never appeared. after 30 min asked about our food. after 45 min asked again about our food..saw other who arrived after us get their food. asked a 3rd time about our food...never appeared. had to flag down a waiter to get a 2nd drink...at this time still hoping our food might appear. finally gave up an hour and 15min after arriving..paid for our drinks ( which I thought we shouldnt even do)..asked to speak to manager ( BTW restaurant fairly empty at this point so no excuse about busy kitchen,etc)...manager greeting people...still doesnt come over and address our issue...when hem finally does I let loose on poor service,etc...he looks a bit like he doesn't know what to do with a disgruntled patron...some other guy steps in..offers free dinner,wine,etc. I wouldn't eat there if they paid me.
I will NEVER again patronize mortons anywhere. I have been all over the world, eaten at 3 star places in france and never,ever, been so poorly treated...especially given that the restaurant was 3/4 empty. Really stupid servers , no service ethic at all, smile and say they will check on things...never come back to see if anything got resolved....
they lost us as customers...and I will definitely be telling anyone I know about my horrible experience there. Guess there's a reason they are empty on a friday night. good riddance.

  • Visited November 2012
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
Helpful?
Thank hongo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waipahu, Hawaii
Level Contributor
131 reviews
86 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Disappointed”
2 of 5 bubbles Reviewed November 5, 2012

Steak was built up by many friends that had eaten at Morton's in Chicago. Our steak was dry and lacking any taste.
For the price we were pretty disappointed!

Helpful?
Thank Cattayhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
“How to make a positive first impression”
4 of 5 bubbles Reviewed November 4, 2012

My girlfriend surprised me with dinner at Morton's on a Saturday evening. We were escorted to our table and seated promptly upon our arrival. Our server, Koa C., was top notch. Helpful, courteous and a pleasure to work with, he helped us choose the perfect entrees. He took time to explain to my significant other the differences in cuts of beef and how they would cook up. She chose the New York strip which provided a balance of flavor and moistness. I chose the filet mignon, 3 grilled shrimp and 2 bacon wrapped scallops combo. The filet was delicious!

We chose the Legendary hot chocolate cake and it was delicious. Lump crab cake for appetizer was full of crab meat. We chose three sides: grilled asparagus with a balsamic reduction (yum);sautéed spinach and button mushroom (could've used a little more seasoning); and "twice-baked" potatoes au gratin (cheesy and yum).

Next time we will request a booth. Even though I have enough padding, the chairs were a little stiff. Ambience is great; perfect for any special occasion. My water cup never made it past half empty as the sharp eyes of a team member always took notice.

A big thank you to the Morton's team for making our first experience outstanding.

Helpful?
Thank Chris V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tallahassee, Florida
Level Contributor
119 reviews
78 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Great Steak, Great Service”
5 of 5 bubbles Reviewed November 2, 2012

My wife and I were looking for a nice place to eat while we were visiting Honolulu for a few days. We found this place based on reviews and decided to try it. The food and the service were both excellent. My wife is very particular when it comes to having her steak prepared and they followed her instructions to the letter. The side dishes available were many and the few we tried were all cooked well without a lot of seasonings that many places seem to think makes food better these days. Dessert was hot chocolate cake and since it is prepared especially for you, you need to put your order in early. The service was excellent and all of the people that worked there were attentive without being intrusive. All in all, a memorable experience.

  • Visited October 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank smrobin01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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