We ate here on our first night as it was at our hotel the Outrigger on the Beach. We were relatively lucky to get in as we turned up at 5.30 and were asked to come back at 5.45 at which time we were put on standby and given a buzzer which rang when a table became free. Just after we turned up other people came along and were told to come back at 8.45pm. They only take very limited pre-bookings so they can also keep tables available for walk-ups. Another day I tried to make a dinner reservation in the morning but was told all bookings were taken other than 4.30pm or after 9.30pm and so we tried walk-up again. This time we had to wait a little longer but again we were lucky to get in within about 20 minutes. This probably tells you something about the popularity of the place.
Service was very friendly and quite prompt. There is an all-you-can-eat salad bar for $17.95, good value, includes bread roll and muffin, fresh fruit and the salad variety is good. Drinks are extra. You can have the salad bar on it's own or you can add an a la carte dish and the salad bar is included with it. The first night we ordered a la carte. We both had the Huli huli Chicken dish which was sooooo tender and tasty. We were planning to try the Hula pie but after the meal we were so full we decided to save it for another occasion. Dinner for two including drinks and tax was $54.87USD. We came back with a "plan" - this time we just had the salad bar (cheaper!) and then had room for the famous Hula Pie. Yes it was good, but it is basically ice-cream, macadamias and hot chocolate fudge. The "Impact" is more to do with the size of the serving though - one serve will do 2 people, easily.
A day or so later we had a strange pending transaction on our credit card which we thought may have had something to do with Dukes so we went back and spoke to the Manageress who was very polite and helpful and very willing to accept responsibility if we had been mischarged. However it turned out the transaction came from another source, but I'm sure had there been a problem they would have fixed it.
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