I relied on the tripadvisor comments when I booked the hotel in SFO. When I came here I was really shocked. The hotel is not at all what I expected from the website, pictures in the internet. The reports in trip advisor cant be real. I do really doubt that. The photos do not correspond at all. There are rooms in the Marina Tower which are really old and dirty. The doors do not work properly. The staff at the reception is very unfriendly and the only nice person is the lady who is preparing the breakfast. If you ask a question they don't even try to help you. Worst of all is that the rooms are really dirty. There is dust all over the place and the furniture is old and broken. Seems like nobody ever cleans them apart from a quick vacuum. The 2nd day they didnt even bother to change the towels anymore. If you call the reception they dont care and tell you that you should call the next day. The so called breakfast consists of bread and some fruits. That is all! It is also only served from 7.30-8.30 am. Anyway, it is not worth going there anyway.
All I can say is that Im really disappointed and I would never stay in something like this again. We payed 1000$ for one week of which the flight was only one third. This hotel is not at all what you expect.
- Official Description (provided by the hotel):
- Marina Tower Waikiki is an award-winning architectural landmark with glass elevators soaring 40 stories high, providing spectacular panoramic ocean views from the majority of its 136 rooms. This condo-hotel is a stylish one-of-a- kind property located just steps from the world-renowned Waikiki Beach and the world’s largest outdoor mall, Ala Moana Shopping Center.Many of the guest rooms in our unique Marina Tower Waikiki offer incredible views of Waikiki Beach, Diamond Head and the Yacht Harbor. With just four rooms per floor, this 136 room landmark has some of the quietest and most private rooms on the island. Each of our guestrooms is reminiscent of a cozy studio apartment, with features such as kitchenettes, perfect for those travelers staying multiple nights. Guests also have access to resort-like pool, jacuzzi and tennis facilities. Our sister property, Equus Hotel located just in front of the Marina Tower Waikiki provides for easy check-in, where the friendly staff will assist you to your room. Take advantage of full access to Equus Hotel's amenities as well! ... more less
- Reservation Options:
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- Also Known As:
- Marina Tower Waikiki Hawaii/Honolulu