Hotel was booked for free after attending time share presentation. The place looked nice on the outside but I knew something was terribly wrong when we had to check outside in the parking out. Room looked like a cheap motel 6. Two twin beds where out together to make a queen. The bed would split while sleeping. No house keeper, no trash can in room. Beds only
Had a thin sheet to keep us warm. Pillows were so hard and uncomfortable. The bed was even harder. You can feel the mattress springs. Elevator never worked. When it si we had to wait 20-30 mins. Sometimes it was just faster to walk up the 20 flights of stairs then wait and risk the elevator being too full to fit in. Pool was tiny. Parking was expensive $30 a night. You are given two towels. No new towels. They did have microwave and refrigerator and sink. The only good thing about the entire stay. T.v also would loose single And it would be out for hours.overall I wish I would have paid then to stay here.

Location was decent
Room was not that comfy
Customer service was the worst I have ever experienced on a trip to waikiki. It was like they could not care less I'd we were to be return customers or not. Horrible.

We stayed ere for free after attending a time share meeting. We stayed one week, reading previous reviews, I packed my own towels, and bedding. Bought cleaning supplies from a target down the way, aside from that, the views are spectacular, they allowed us to store luggage both before and after checking, and check out. Late check out had a charge, so we left before. The building is secure, there’s a refrigerator, a stove, microwave. Aside from cleaning it down myself, can not complain, the prices out here are ridiculous, there’s also a washer and dryer, used bleach on my first load, then regular wash after. Conveniently located from pick up locations for tours, an abc store and mic Donald’s on the Conner, and the largest outdoor shopping center ( with a target) walking distance. Only used the room to sleep from 11pm- 6am then explored the ideal and with alll the money saved. I sucked it up! And spent money on exploring the island.