Let's get the misses over with first so we can proceed to some very nice hits:
To begin with, the service tends to be a little spotty. At first it was somewhat rushed, and it seems as if they're trying to get rid of you as soon as possible. The waitress seemed a little bit uninterested, but at least the bus boys were personable, friendly and helpful. To get a sommelier took some doing as our waitress seemed to be more interested in chatting with her friend than helping customers, something that should NEVER happen in a fine dining restaurant. If the help is going to chat, please do it out of sight. When the wine finally DID arrive, I was shocked to find that, since we had ordered wine by the glass, the glass had already been somewhat filled (less than a third) and it was just plunked down with no ceremony or tasting. Not good. Although the wine was pretty good, it was nothing special, and as far as I knew, no label or anything being displayed, it could have just been a plain old screwtop bottle.
Although the ambience is definitely elegant and grand, you would be hard put to find any evidence that you were in a restaurant in Hawaii unless you looked out the window. In its old incarnation you felt very much as if you were in a grand Hawaiian location, with fish ponds, trees, flowers, etc. In this place you might well be in a very elegant New York restaurant. Indeed, the dining room reminded me of one of my favorite New York spots. By the way, it was the proverbial dark and stormy night when we went, so seeing Waikiki and Diamond Head was chancy at best.
Okay, enough of the criticisms, now on to the good things:
First, the drink I ordered was absolutely perfect! I love Hendricks gin, and whenever I can find it I have it with tonic. Now a classic version of a Hendricks gin and tonic should feature a slice of cucumber. Well, this is the very first time in many years of ordering this drink that it had that nice slice of cucumber, and although I really hate cucumbers, having it in this drink made it perfect. So kudos to the bartender. And by the way, one of the other reviews said the bar wasn't very great, but I disagree. It's the one place in the room where you felt a Hawaiian vibe.
The food was pretty good, although I wouldn't call it sensational. I had the rack of lamb, and the meat was excellent and perfectly medium rare. I thought the sauce was a little on the mustardy side, and the veggies and potatoes left much to be desired, the latter being what looked like the little diced potatoes you'd use in hash. My companion had a veal chop and it was reported to be excellent. For my appetizer I had a sensational tomato bisque, which was laced with basil oil and basil leafs and was just perfect. I could have had more of that and been very satisfied. My companion had a papaya salad, which was reported to be sort of a "cole slaw kind of thing."
Service during dinner went smoothly, with plenty of replenishment of breads and things, although I would have liked perhaps to have another drink.
Dessert for me was a lemon cake which had just the right amount of sourness and sweetness. As it was my birthday I was given a wonderful plate of desserts, ice creams and fruit with "happy birthday" spelled out in chocolate. A great finish to the meal and, as another reviewer stated, without the phony singing (bellowing) of "Happy Birthday," that most inane of songs. My companion's dessert was some kind of eggplant concoction which was reported to be "interesting" but a bit slimy. I wouldn't touch such a thing with a ten foot pole.
So all in all, this was a pretty good meal, with the caveats I've mentioned above. I'd definitely recommend it but be prepared for a few misses along with the hits.