I had the misfortune to visit DFS when people who obviously appeared as though they might spend more than me were there. Although I was waiting to be served, and had been there before anyone else, the staff member walked straight past me and served the other people.
As I left in disgust she asked if she could help me. I initially walked away, but then turned and went back to tell her what I thought of her racist attitude. I would have purchased a significant amount there, but didn't because of her attitude.
Instead I went to Macy's where I had fabulous service and received a 10% discount card being a tourist
Do yourself a favour and avoid this place other than to rest in their armchairs or to use their bathroom facilities.
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