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All reviews ewa tower across the street shor restaurant swim bar farmers market ocean view the diamond head tower the duke statue breakfast buffet resort fee large hotel waikiki resort beach chairs pool staff third floor our honeymoon lots of shops
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Reviewed February 4, 2014

I really like this location - excellent beach access - even though located "across the road". Check in area can get very busy - but my diamond membership really helped there. Penthouse suite was a dream for our family (diamond upgrade - nice!) - club was large and very generous - would love to go back.

  • Stayed: August 2013, traveled with family
    • Value
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1  Thank TravlinDude63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this reviewResponded February 5, 2014

Aloha,

Thank you for reviewing your stay. We are glad to read that you had such a great visit and enjoyed the upgrade. We look forward to serving you again in the future.

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 3, 2014 via mobile

Older hotel, but service and location and amenities are great. Stayed on 29th floor with balcony and view of Waikiki Beach and Kalakaua St. Many shops and services in the hotel, along with a good restaurant. Room was large and comfy - everybody was super nice and accommodating - would stay there again.

Stayed: January 2014, traveled as a couple
Thank cwaddle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this reviewResponded February 5, 2014

Aloha,

Thank you for reviewing your stay. We are glad to read that you had such a great experience and have shared your kind remarks with our team. We hope to serve you again in the future.

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 2, 2014

Ordered " delux ocean view" room, and it ends up on 6th floor, more of street view than ocean view. Asked king room, ends up 2 double bed. No room to Chang or upgrade, even if I want to pay. Nor can I downgrade to non ocean view for king bed.

  • Stayed: February 2014, traveled on business
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7  Thank Jimmy Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this reviewResponded February 4, 2014

Aloha,

Thank you for sharing your feedback from your recent stay. We are sorry that you were dissatisfied with your room location and that you felt that the situation was not adequately resolved. We have shared your comments with our rooms supervisor for further review and discussion.

Mahalo

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Reviewed February 2, 2014

Stayed here for my honeymoon in September. We absolutely loved everything about it. The customer service was great, our room was clean and beautiful. We are still searching for something that smells close to that of the air freshner in the room to have in our home. Something about it was comforting. Most definitely would stay here again!!

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank JKDavidson55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this reviewResponded February 5, 2014

Aloha,

Thank you for sharing this special event with us and for reviewing your stay. We are glad that you enjoyed your stay. You are welcome to contact our housekeeping team at any time to get the exact name of the freshener or you may also want to call or email Na Ho'ola Spa which sells diffusers with Hawaiian scents like Pikake and Plumeria.

Mahalo

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Reviewed February 2, 2014

Stayed one night here and it was beautiful. Front desk receptionist was so kind and gave us leis upon arrival. They upgraded us to a wonderful ocean view, made it up to the room in time for the beautiful sunset on Waikiki beach - absolutely gorgeous! We didn't want to venture far for dinner so we ate at Japango which had delicious food and drinks. Lots of shops in the hotel also, which were convenient. Perfect location.

Stayed: January 2014, traveled as a couple
Thank Sierra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lvans, Public Relations Manager at Hyatt Regency Waikiki Resort & Spa, responded to this reviewResponded February 4, 2014

Aloha,

Thank you for the wonderful review. We are pleased to read that you had such a great visit and we have shared all your kind comments with our team. We hope you will visit again in the future.

Mahalo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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