My family (wife and two kids, 6 and 8) came here why touring around the island. We had heard about it while planning our trip and decided to give it a try. It really defies description. It's not shave ice, frozen yogurt, or ice cream. It almost starts to evaporate once it hits your mouth. Nevertheless, it was a delicious frozen treat. The flavors are varied and accurate - the chocolate and peanut butter, for example, were spot on. The gentleman behind the counter was friendly and patient in explaining the product and the options.