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“Will be back again”

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Aston Waikiki Beach Tower
Ranked #16 of 84 Hotels in Honolulu
Certificate of Excellence
Auckland, New Zealand
Level 4 Contributor
30 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Will be back again”
Reviewed April 25, 2008

Selected this property after reading Trip Advisor and were not disappointed. We stayed on the 20th floor in a 2 bedroom apartment. Huge rooms and balcony. Good beachfront view- we enjoyed sitting out for an evening drink watching the world go by and of course the great sunsets. The apartment was refurbished with modern kitchen. Having a washing machine and dryer was great.

Location is an easy walk to everything. Hotel is right across from the safe beach areas with walled in swimming = great for young kids. 100 metres to bigger but still safe surf. Lots of restaurants in walking distance. Also the trolley stop was just across the road. We only used this to go to Ala Moana but I think you could go further afield.

Hotel service was really friendly and helpful. Also rooms were serviced twice daily, an extra touch.

The only thing we didn't like were the lifts which were sometimes slow and occasionally one was out of service. A minor problem overall.

Highly recommended.

  • Liked — Size of rooma
  • Disliked — Slow lifts
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank jillch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waikiki96815, General Manager at Aston Waikiki Beach Tower, responded to this review, May 7, 2008
Aloha!

We're so glad this guest enjoyed the views from their suite and they're right...the sunsets are spectacular! And you might even see the rare "green flash"!

Please also know that our Director of Engineering was working with our elevator company in April as the service response times were not what they should have been and everything has been corrected.

MAHALO!
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Calgary
Level 3 Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed April 19, 2008

Was pretty sure I knew what to expect after reading many reviews of this hotel. It pretty much lived up to the expectations.
There was a total of 10 of us travelling together, 4 adult and 6 kids. One family stayed in a 1 bedroom, and we stayed in a 2 bedroom. In our room there was 2 adults and 4 kids. Sounds kind of cramped, it wasen`t at all. The room was kind of dated, but very spacious, which worked for us. We were on the 6th floor, so I was not sure what kind view we were going to have, but the view still was very nice, we were able to see the entire beach from our lanai (it was a huge lanai as well). The entire staff here were great. Always willing to go out of their way, at any time, for anything that you may need.
The location was perfect, right across the street from the beach, with all of the amenities that one would need / expect.
The beach was awesome, the surfing was great (all 6 kids in the party surfed often), the resturants were very good, although rather expensive, and the people were super friendly.
All in all, both families had an extremely good time, and we would go back to this hotel for sure.

  • Liked — location / service
  • Disliked — dated rooms
  • Stayed April 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank dmacalli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, CA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 13, 2008

This June of 2008 will be our 5th year we've stayed in this hotel. It is the prefect place for families! It's just a few steps from the fabulous Waikiki Beach. And everything is in walking distance...the Zoo, the Aquarium, Duke's Restaurant (our favorite), Cheeseburger in Paradise, L&L, Lulu's, shops, entertainment...the list goes on and on.
The view from your room is amazing. The rooms have always been clean and always has everything we need. They have maid service once a day along with a nighttime turn down service...where they leave a treat on your pillow (our kids love this part!) And having a washer & dryer in your hotel room is just AWESOME! We've learned to pack very light and wash our things. It's great.
But one of the reasons we really love coming back is the staff. They truly have the Aloha spirit. Starting with the fun loving valet staff that great you whether you are coming or going. The front desk is always kind and helpful and the maid service is so sweet. I feel like part of the family when I am there.
We plan to come for many years...
The 4 Throgs!

  • Liked — the size of the room & the washer dryer
  • Disliked — I liked it all!
  • Stayed June 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank 4Throgies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 17, 2008

Just got back on March 14, 2008 - Spent two weeks there. We booked an Ocean View but upgraded to a Penthouse for an additional $50/night. The view was incredible but the interior is VERY DATED - you'd think the penthouse would be better than a Deluxe Ocean View but it was not - just a bit bigger in the hallway and the living room. The Linai was huge - enough to host a party in the Linai alone. The best: Convenient, Clean and Comfortable - very friendly staff - The bad: Interior design - dated furniture, Kitchen has everything but it's all from the Dollar Store - The elevators are old and slow especially when you are on the 37th Floor - sometimes, the wait can be 5 minutes. Absolutely no smoking - which was good. The 4th floor, which is where the swimming pool, hot tub and sauna are located was very old and dated - the hot tub and pool were functional but the sauna isn't - the pool table and tennis court are so old that you shouldn't bother trying to use. There is a convenient store and McDonalds right downstairs - Next to a 24 hour gym, which is great! Not recommended for singles - more for family. If you are on the 9th floor or higher, you don't hear much and get to see lots. Our floor was on the 37th so we had unobstructed views.

  • Liked — Friendly Staff - espiacally Eddy and Karin
  • Disliked — Dated furnishings
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank YYZ1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waikiki96815, General Manager at Aston Waikiki Beach Tower, responded to this review, May 7, 2008
ALOHA!

We sincerely regret that we did not meet this guest's expectations as they related to our suite and elevator interiors and our 4th floor recreation area. I would like to share that we are in the process of renovating all of our suites including the 5 penthouse units we manage. 2 of the 5 suites have been partially renovated while the other 3 have been fully renovated by the owners. While all of the elevators have been modernized from an equipment standpoint and even recently renovated on the interior(2004), the Board of Directors is moving forward with another plan to renovate the interiors once again. And finally, The Board of Directors is also looking at a complete renovation of the recreation area which includes the restrooms, saunas, shower area and the two bays, one of which houses the pool table that was purchased in 2004.

We were very happy that this guest did find their accommodations clean and comfortable and the service very friendly. Our employees do take a great deal of pride in the personalized service they share with eveyone and we're glad this guest was able to experience just that.

MAHALO!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 9, 2008

Waikiki Beach Tower offers a great location and fabulous views. We've stayed there on two occasions, once in 2502 and once in 3302. There are two basic room types, center and end units. The center units have two bedrooms, with one bedroom facing the lanai and the other on the opposite side. Both 2502 and 3302 are center units.
The units are spacious and quiet with the largest and nicest lanais I've encountered in Waikiki. Views are simply amazing and the location just couldn't be better. The beach is just across the street, as is a free hula show each night at 6PM. All of Waikiki, the zoo and the aquarium are short walks away.
The staff have always been extremely courteous and helpful to us. Amenities are lacking; no pool or exercise area but there is free internet. Of course, each unit has a complete and very adequate kitchen along with all of the basics, including a small washer/dryer combo (adequate, but not the best).
Unfortunately, the units do show a bit of wear. Decorations are a little dated, paint is dingy in spots, and the bedroom door in both units tended to rattle a bit. Beds were comfortable enough, but not the best.
However, those shortcomings are offset by the wonderful location, staff and especially the lanai.

  • Liked — Location and views, especially from the higher floors
  • Disliked — A bit dated
  • Stayed March 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank odd3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
65 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed February 27, 2008

We booked this property for our family vacation and were pleasantly surprised. We needed a place that could accommodate 5 people, since booking hotel rooms in Honolulu can be very pricey. When we arrived at the hotel the front desk folks were very friendly and helpful, they even upgraded us to an ocean view room from a partial ocean view. The front desk staff coordinated with the bellman to take all our bags up to the room, and the front desk person even escorted us up to our room to show it to us. The unit we were in, #801, had all new appliances, beds, and furniture, as well as granite counter tops. The room was spotless. To say the least we were very impressed! The hotel is directly across the street from Waikiki Beach, and a short 5-10 minute walk gets you to the heart of Waikiki. We never saw the housekeeping staff, but as stated in previous reviews, they do turn-down service and leave a treat for you, which is always nice after coming back from a busy say of playing tourist. We especially enjoyed having breakfast every morning out on the lanai, watching the surfers and beach-goers. BTW we never saw any "critters" in our rooms. There was wired internet access in our room, which worked well and was great to have so we could keep in touch with family and friends back home. We would wholeheartedly recommend this hotel, especially for families, and if we go back to Honolulu again, would not hesitate to stay with them again.

  • Liked — One of the few places in Honolulu that has multiple rooms in a suite configuration. And the service was phenomenal!
  • Disliked — Nothing negative to comment on.
  • Stayed February 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank KenCarol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, CO
Level 4 Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 19, 2008

The Good:
- The location, as has been identified by others
- The bell staff, they were as professional and friendly as I have experienced anywhere
- The condo, it was spacious and clean and the views were fantastic

The bad
One bedroom was spectacular, spacious & had great views. The other bedroom was smaller & had a window that opened to an enclosed walkway/hall. It was dark in the middle of the day. If you are sharing a 2 bedroom unit with another couple (& not your children) allocating the bedrooms could be a problem. They are not equal.

The ugly
I booked the most expensive unit possible on the ResortQuest website. When I checked in, I was offered an upgrade to a penthouse for an additional $70/night. We ultimately settled on $50/night. However, when I looked at the parking receipt I was given when I drove into the hotel, the preassigned room number they wrote on my receipt was the same room number I later paid to ugrade to. Did I pay extra for a room that had already been assigned to me at my booking rate? The hotel said no but I still felt scammed.

Stayed February 2008
Helpful?
4 Thank cbjim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Waikiki96815, General Manager at Aston Waikiki Beach Tower, responded to this review, March 24, 2008

ALOHA!

We regret that the guest bedroom did not meet this guest's expectations and do sincerely apologize for this situation. We will be looking into increasing the luminescence in this bedroom by increasing the light bult wattage.

The suite category the guest reserved was the one that was originally assigned. We try to provide our guests with options that we hope will enhance theIr stay and regularly offer(for a slight additional charge), an upgrade at the time of arrival. There may have been some miscommunication among our staff and the upgrade charge was removed prior to the guest's departure.

On a positive note, we were really happy to hear that this guest found our location to be all they had expected it to be as many of our guests have enjoyed the close proximity to famous Waikiki Beach a real advantage(we're actually 39 steps away from it!). Our valet/bellmen are our "ambassadors of aloha" and the comments posted here truly reflect their "aloha" for everyone they encounter. And finally, our houskeeping staff really takes a tremendous amount of pride in ensuring that all of our suites are kept "spotless" and I'm glad that this guest was able to experience just that.

MAHALO!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Aston Waikiki Beach Tower

Property: Aston Waikiki Beach Tower
Address: 2470 Kalakaua Avenue, Honolulu, Oahu, HI 96815-3265
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu > Waikiki
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
#5 Top resorts Hotel in Honolulu
#5 Family Hotel in Honolulu
#8 On the Beach Hotel in Honolulu
#10 Luxury Hotel in Honolulu
#39 Romantic Hotel in Honolulu
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Aston Waikiki Beach Tower 4*
Number of rooms: 140
Official Description (provided by the hotel):
One of Waikiki's most luxurious condominium resorts, Aston Waikiki Beach Tower provides the perfect combination of condominium living and exclusive hotel-quality service. All units feature a full kitchen, balcony, and view of the Pacific Ocean. The hotel provides valet parking and WiFi throughout the property. Aston Waikiki Beach Tower features an outdoor pool with a separate children's pool area, a jet spa, BBQ grills, fitness center, and billiards. Conveniently located near the center of Waikiki's main stretch, the hotel offers easy access to an eclectic mix of shopping, dining, activities and exciting nightlife. The resort is also just steps away from a wide variety of ocean activities from surfing to snorkeling and parasailing to sunset cruises. ... more   less 
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Also Known As:
Aston Waikiki Beach Tower Hotel Honolulu
Resortquest Waikiki Beach Tower
Waikiki Beach Tower
Aston Waikiki Beach Tower Hawaii/Honolulu

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