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Hilton Grand Vacations at Hilton Hawaiian Village
Ranked #31 of 84 Hotels in Honolulu
Certificate of Excellence
Reviewed April 23, 2014

The Lagoon Tower needs updating. Furnishings are starting to look worn and faded. The newer Grand Waikkian Tower, which is right next door is much nicer. Hilton needs to upgrade both bedroom and livingroon furniture.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Hilton Grand Vacations
2  Thank Robert E. D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hiltongrandvacations, Manager at Hilton Grand Vacations at Hilton Hawaiian Village, responded to this reviewResponded May 1, 2014

Thank you for staying with us and for taking time to send your input to us regarding your most recent stay. We were delighted to have you as a guest at our resort.
In regards to your comment, we always work with owner association to schedule renovations in each tower. Lagoon Tower will be undergoing renovation in 2015 so the owner and guest of our resort can enjoy the refurbished room.
On behalf of the entire resort team, I would like to thank you once again for sharing your input with us and look forward to the next opportunity of having you as a guest at our resort.

Shiho Natori
Resort Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed April 23, 2014

We stayed in a corner room with windows (sliding doors)on both sides. Our view on one side was the lagoon and the beach on the other. Since we arrived on a Friday, we got to see their luau show and fireworks. It was so much fun! We picked this hotel because of the reviews and we just wanted somewhere nice to stay before we left on our cruise. If we ever go back, we are definitely staying there again and staying longer!

Room Tip: We asked the desk staff to upgrade us and the room was perfect!
  • Stayed: May 2013, traveled as a couple
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2  Thank PamK526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014 via mobile

We decided to stay at the Hilton Hawaiian Village during Easter weekend. We rented a two bedroom, two bathroom suite in the Lagoon Tower. The room itself was spacious and clean. The bathrooms were fully stocked and clean. We stayed for four days total. Here are a few of the things we noticed during our stay:

Positives:
They have a special event on the grounds for most Holidays.
The room was positioned with an excellent view of the Friday firework show.
The beds and couches were comfortable.
Quiet!
Friendly Staff!!!
Walking distance from Waikiki!

Negatives:
A tip is expected.
It is very expensive to rent Anything!
Keep an eye on your beach towel as people will take them and turn them in.
Food is expensive but lots of variety.
Parking is expensive.
Holidays are very busy!
You can occasionally run into a bum sleeping on the beach or begging along the sidewalk.

Overall I would suggest visiting as we had a great experience...

Stayed: April 2014
4  Thank SecretBeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 22, 2014

We stayed at the Lagoon Tower at the Hilton Hawaiian Village. The resort, while not listed as all inclusive, is like an all inclusive with all amenities, activities, and services available on the premises. The room was very comfortable and spacious. The staff was pleasant and went out of their way to make our stay a wonderful, relaxing experience.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Hilton Grand Vacations
1  Thank Judith R. G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

The room was fantastic . . . clean, spacious, comfortable and all amenities were available and in working order. Great view over Magic Island and the Marina. The Hilton Hawaiian Village beaches, pools, restaurants were all very good and we enjoyed the parrots, koi and penguins on the property.

  • Stayed: April 2014, traveled as a couple
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Review collected in partnership with Hilton Grand Vacations
Thank Michael F. B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 21, 2014

We stayed in a 2 bedroom premier ocean view room at the Lagoon tower. The suite was HUGE and the view outstanding! We enjoyed both of the balconies, one with a table and one with lounge chairs. The convenience of all the shopping, restaurants, pools, and various activities right on property can't be beat. Snorkeling right off the beach was fun as was renting a stand-up paddle board and the turtle cove snorkel trip. Paradise Cove luau was great and we were very happy with the e Noa excursion to the Arizona Memorial. Fireworks the last night of our stay completed the magical trip

  • Stayed: April 2014, traveled with family
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Review collected in partnership with Hilton Grand Vacations
2  Thank Robert Henry J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 17, 2014

I love this property.
But there are caveats.
What other people have said is accurate. It's a family resort. So, it's noisy. To be expected. Didn't bother us. Pools are busy. Hard to get pool chairs and no one is "policing" whether towels left on a chaise for 6 hours with no one in sight can really be reserved ???? All day? By the end we played the game the same way, and I'm sure, annoyed others.
We did not eat at a hilton restaurant all week. Bought food from Foodland grocery and cooked. Also bought wine off-property. Groceries are expensive in oahu!

What I experienced was a VIP package as a trial for full ownership. We were travelling with another family and wanted to be together as we have kids that can be left alone for awhile (girls have taken babysitting course) but not all night! And trying to reach a person beforehand to inquire about room selection: impossible. I understand why this is....to a point. But you know, if I am a paying guest at hilton, I know exactly what I'm getting and can request in advance certain things about room location. Not so with being an owner and to me, this seems backward. For holidays I want certain things guaranteed including type of room. Here you are only guaranteed the type of room if you buy this specific location, which is the most expensive. If a hgvc owner otherwise, it's dicey as to what you might get. That's the system so as long as this is not stressful, this might be a program to consider. But not for us at those prices! Would want to know I had my ocean view etc. this was a big reason that we did not buy after experiencing things, as we really felt that we could not deal with the lack of certainty.
Anyhow many pluses to this kind of program and I can see how certain people may find this option appealing. And the property is well maintained, and kind of keeps you in, with all that there is to do. Friday night weekly fire works awesome. We did not do the hilton Luau..... Didn't feel we needed to as you can easily hear it all over the property!
Great stay overall.

  • Stayed: April 2014, traveled with family
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Thank KingstonMom_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Grand Vacations at Hilton Hawaiian Village

Address: 2003 Kalia Road, Honolulu, Oahu, HI 96815-1917
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Honolulu
#17 On the Beach Hotel in Honolulu
#27 Family Hotel in Honolulu
#30 Romantic Hotel in Honolulu
Price Range: $303 - $778 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Grand Vacations at Hilton Hawaiian Village 3.5*
Number of rooms: 346
Official Description (provided by the hotel):
When staying at Hilton Grand Vacations at Hilton Hawaiian Village, you'll have access to the Village's spectacular amenities, including an exercise facility to maintain your workout routine, over 20 restaurants and lounges, complimentary shows and live events, first-class shopping and a wide variety of activities the whole family will enjoy. Hilton Grand Vacations at Hilton Hawaiian Village offers studios, one and two bedroom suites. ... more   less 
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Also Known As:
Hilton Grand Vacations Club At Hilton Hawaiian Village Hotel Honolulu
Hilton Hotel Honolulu
Hilton Grand Vacations Club Honolulu
Hilton Honolulu
Honolulu Hilton
Hawaiian Hilton Village
Hilton Grand Vacations At Hilton Hawaiian Village Hawaii/Honolulu

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