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“Excellent stay”

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Waikiki Marina Resort at the Ilikai
Certificate of Excellence
GreenLeadersSilver level
Baton Rouge, Louisiana
Level Contributor
8 reviews
4 hotel reviews
“Excellent stay”
Reviewed May 9, 2014

We had a one bedroom studio and it was very comfortable, full kitchen, loved the bed and had ocean view!! Wow! The staff really went out of their way to make our stay so wonderful. Loved everything about the Ilikai and will stay there again. We had friends and family over for a visit and they loved the huge lanai overlooking the ocean. Very impressive!! I highly recommend this resort.

Room Tip: Right on the beach.
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  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Bonperc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 10, 2014
It is excellent to see that you had an "excellent stay" at our resort. We strive to ensure that all of our guests have a memorable vacation and it sounds like we achieved our goal of exceeding your expectations. We hope to become your favorite home away from home in Waikiki.

Take Care,

Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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872 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (164)
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Pacific Grove
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 9, 2014

The Marina Resort is an excellent value. We spent 6 nights there and enjoyed it immensely. It's a short walk to everywhere, there is a bus stop right outside the hotel and getting around is easy. The kitchen in the room saved us a lot of money on breakfast and late-night snacks. The room was spacious and comfortable. We hope to stay there again.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Carmeltourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 10, 2014
Aloha and Mahalo for sharing what a great experience we delivered. It sounds like you immensely enjoyed our comfortable accommodations, top notch hospitality and superior location. We hope to see you again during your next visit to our destination in paradise.

Sincerely,
Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
82 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed May 4, 2014

Our one bedroom studio was big and comfortable with a large ensuite, and full kitchen, making a great self contained base for our 2 night stay. Our king sized bed was really comfy. Our lanai looked towards the canal and city. The resort accommodation as opposed to the Hotel does not provide daily housekeeping so ample supplies of toiletries and towels were provided. Luggage assistance is provided by the check-in office who covers the tips for this service. Check-in was very pleasant and welcoming. We would choose to stay here again and readily recommend this property. The location is a 10 minute walk to Ala Moana, and a 30 minute walk to Waikiki Beach. The tour buses pick up at the hotel or just across the road, and the shuttle stops at the Hotel. So, Ilikai is a great location.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RaineandAl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 5, 2014
Greetings from Oahu. Sounds like you had a phenomenal stay at our resort. Glad that our hospitable staff, excellent locale and convenient comforts earn us a positive recommendation from you. Word of mouth advertising is priceless. We hope that you will return to us every time you visit Waikiki.

Yours Truly,
Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Mexico
Level Contributor
84 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed May 3, 2014

the unit and location were perfect! right next to a beach walk, overlooking the marina and with a great little gentle lagoon for swimming right there! perfect for children,yes! the biggest issue was finding where to check in on arrival, as it is not clearly marked. you must enter through the Ilikai Hotel and GO TO THE SECOND FLOOR TO THE SHELL VACATION OFFICE. otherwise a great hotel unit, with lanai and full kitchen. my grandson loved the pool, which unfortunately was closed the second day of our stay, which was our last day on Oahu. We got up extra early in order to use it, and he was devastated. apparently they did have a sign posted some where beforehand, but we did not notice it. if they had personally told us when we checked in it would have been appreciated. (actually, they should have noted this making the reservation as the pool was an important reason for my choice) but I would definitely stay here again- the sleep was wonderfully quiet even though we faced the busy main street of downtown Waikiki ( and I have serious sleep issues). it was walking distance to anything you could want.

Room Tip: rooms on the back would have a better view over the marina and beach or pool
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank southam97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 4, 2014
Awesome news that we provided a perfectly great vacation experience for you and your family. Sorry you had trouble finding our 2nd floor location in the heavily mixed-use Ilikai building. We try our best to publicize this important fact though we are restricted in signage options. Being footsteps from the beach and the award-winning Duke Kahanamoku Lagoon is a real benefit to our guests. We apologize that the association did not provide us with enough advance notice of the necessary pool maintenance in order to contact you prior to arrival. Hearing that you are a light sleeper and were able to rest quietly and comfortably on our city side is good to hear. The vast majority of our limited 123 unit inventory faces Ala Moana Boulevard (a main artery to Waikiki). We sure appreciate your candid comments as well as your 5 star rating.

Kind Regards,
Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tucson, AZ
Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed May 2, 2014

We stayed here for a week with a group of 16. Although this isn't the most elegant hotel in Waikiki, it fit our needs exactly and my rating is for the combination of cost, location, and features. Having the kitchen was wonderful: we made breakfast each day for our group and saved lots of money. We didn't need daily maid service, but every day, after the trip to the beach, we called for clean towels and they were there in an instant. Although the hotel front desk was snobby and very unpleasant, the Shell/Wyndham office was extremely friendly and helpful. The concierge was quick to help my wife set up a trip to see the palaces. Our room faced inland, but the view of Ala Moana Road at night was lovely. All my students and their parents felt comfortable, safe, and relaxed. It's only a couple blocks from the Ala Moana Mall, very close to several good restaurants (I especially recommend Goofy), and about five minutes to the beach. I would definitely recommend the Ilikai to anyone wanting a good room, without the cost of high luxury.

  • Stayed April 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank csyetman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 4, 2014
So glad we exceeded your expectations in regards to cost, location & features for your group of sixteen persons. The full kitchen offering definitely is a money-saver and I agree that our City Views are delightful. We apologize that our neigboring staff at the Ilikai Hotel were less than pleasant, I will share your feedback with their manager. Thank you for choosing our property for your comfortable and safe home away from home, we look forward to hosting your next visit.

A Hui Hou,
Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed May 1, 2014 via mobile

My husband and I stayed at the marina resort at the Ilikai for 7 days. The bed we stayed in was super comfortable and spacious! It was a studio in the 4th floor. The room has a refrigerator, microwave, and oven with kitchen utensils. Nothing to complain about. If you're coming here as a couple the room is not romantic if you know what I mean. The concierge, Michael if I remember correctly, was the best! Checking in was easy and the staff was very friendly and helpful. It's an easy walk to the beach and lagoon area.

Stayed April 2014, traveled as a couple
Helpful?
2 Thank Diana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, May 2, 2014
Thank you for your recent review of your flawless 7 day stay. Glad to hear you found our vacation ownership resort to be comfortable and clean. Mahalo for praising our helpful staff and prime location. We hope you will come back and visit us again very soon.

Island Regards,
Barrett Winning
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manila, Philippines
1 review
Reviewed April 23, 2014

My adult family of six occupied three rooms at the Waikiki Marina Resort at the Ilikai last week and we thoroughly enjoyed our stay. The Shell Vacations staff in Suite 212 were pleasant and efficient, The well-appointed rooms were large and clean--pretty much as depicted in the photos on the resort's website The property's location was excellent--close enough to be within comfortable walking distance to all Waikiki-area activities but far enough so that you do not have the crush of people outside your hotel.

I noticed that stops for the city bus, Waikiki Trolley and tour buses were conveniently located in front of the hotel. Also, the Hilton Hawaiian Village lagoon is very accessible by foot, as are the Village's shops and restaurants. The Friday night fireworks at the Hilton were only a two-minute walk away.

We chose to take rooms on a higher floor (21st floor) with a view of the city rather than partial ocean view rooms on a lower floor (3rd floor), which unfortunately, also provided a view of the roof of what I think was the hotel's bar and grill.

We had a minivan so parking was an extra USD28 per day, which turned out to be a competitive rate. Valet parking only but with unlimited in and out. The valet staff was efficient and I never had to wait more than two minutes for my car.

The fact that the Ilikai is a 50-year old property was an initial cause of concern when I booked our stay. It turned out not to be a problem as the property has been well-maintained and its age has become part of its charm. The rooms have been renovated and the appliances, while not state-of-the-art, are of recent vintage. I was reading a post which suggested a TV upgrade. No problem with our TVs, which were sleek flat-screen models (not that we watched a lot of TV).

I would not hesitate to stay again at the Waikiki Marina Resort at the Ilikai on a future trip.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WVO_Resort_Manager, General Manager at Waikiki Marina Resort at the Ilikai, responded to this review, April 24, 2014
Greetings from the Waikiki Marina Resort at the Ilikai. It is fantastic to hear that your family thoroughly enjoyed their stay with us. I am glad that all three of your spacious studios were comfortable and in great condition. Our staff truly embodies the spirit of aloha and is genuinely able to provide impeccable hospitality during our office hours of 7am-11pm. I must agree our convenient location is superior to others in Waikiki. I'm glad our valet vendor took great care of your vehicle and that you found their prices to be reasonable. We hope to serve you again.

Best Regards,
Barrett Winning
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Waikiki Marina Resort at the Ilikai

Property: Waikiki Marina Resort at the Ilikai
Address: 1777 Ala Moana Blvd, Lobby Level #135, Honolulu, Oahu, HI 96815-1603
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 45 Specialty Lodging in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Waikiki Marina Resort at the Ilikai 3.5*
Number of rooms: 123
Official Description (provided by the hotel):
Discover your own paradise at the highly rated Waikiki Marina Resort at the Ilikai, which provides the perfect setting for your next Hawaiian getaway. Here you'll find spacious and beautifully appointed 500 sq ft City View studio suite accommodations with fully equipped kitchens, private furnished balconies, a swimming pool, day spa, onsite restaurants, 24/7 fitness center, various shops and most importantly NO RESORT FEES. Impeccable service and warm island hospitality is provided at the second floor registration office for Shell Vacations. Fronting the Ala Wai Yacht Harbor, the eco-concious vacation ownership resort is adjacent to award-winning Duke Kahanamoku lagoon and beach park. An easy stroll to Waikiki Beach where the sparkling blue waters of the Pacific Ocean lap the soft sand. Stay here for all the comforts of home and realize a better way to vacation. ... more   less 
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Also Known As:
Waikiki Marina Hotel Honolulu
Hotel Waikiki Marina
Waikiki Marina Honolulu
Aqua Marina Hotel
Waikiki Marina Resort At The Ilikai Hawaii/Honolulu

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