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“Fabulous Hotel/Apartments”

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Luana Waikiki Hotel & Suites
Ranked #36 of 84 Hotels in Honolulu
Clacton-on-Sea, United Kingdom
Level 3 Contributor
14 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Fabulous Hotel/Apartments”
Reviewed November 5, 2012

I have stayed at this property twice. It is in a good location for public transport to get around. If staying in Oahu for more than 2 weeks, buy a bus pass as it will work out cheaper for trips around the island. The staff at the Luana are very helpful. The bedding was fresh and sweet smelling. The amenities were everything one could wish for. The daily maid service was good. As one would do in their own kitchen, rinse out coffee cups and coffee maker before leaving the apartment each day and keep reasonably tidy. Would recommend staying in an apartment here as it gives more amenities if visiting more than 7 days.

Room Tip: Request a room with street and partial sea view. If one has the lanai sliding door open it can be a...
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  • Stayed December 2011, traveled with family
    • Value
    • Location
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Helpful?
Thank Anne C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,590 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (470)
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Townsville, Australia
Level 5 Contributor
91 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed October 28, 2012

We spent 12 days at the Outrigger Luana Waikiki in a studio kitchenette unit. It was clean, well presented and had a terrific view over Fort Derussy park and the sea. Being on the edge of the main Waikiki hub it was for us the perfect location. Close enough to easily use the shuttles and 'the bus' with the shopping and food hub in easy walking distance, but far enough away to not be bothered by the late night crowds. The concierge crew Meena and Matt did a great job on our tours and helped make the Hawaii experience a memorable time.

Room Tip: Studio units have kitchenette so can get food at ABC stores and help conserve food costs.
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  • Stayed October 2012, traveled as a couple
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Helpful?
Thank morjoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 25, 2012

Good location but:
- room cleaning everyday is poor: floor was not cleaned (still had some sand from the day before I accidentally brought in), cups were left dirty, coffee maker was left with old coffee in it, bathroom was not cleaned. In summary, bed was made and towels folded but that's it.
- internet is dial-up like. The wifi and the cable in my room weren't working. I had to connect to the neighbouring room wifi. I told the reception about that, and basically I had to call the internet provider myself (Oceanic Time Warner). They fixed it the next time, but I still experienced drop outs, poor connection and very slow speed. A major inconvenience for me as I needed for work.
- the a/c is VERY noisy (like those they used to make 30 years ago)
- gym and pool are small.
In summary, make your own opinion, but considering the choice available in Waikiki, I won't be staying here again!

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Tony D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shellharbour, Australia
Level 2 Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 21, 2012

We were there for 12 nights...Absolute fantastic experience, the staff were all very helpful and polite. Nothing was a problem to any of them. The hotel was clean and tidy, the beds were very comfortable. The location of the hotel was far enough from the hussel and bussel to have a very relaxed atmosphere. Would most definatly stay there again.

  • Stayed October 2012, traveled with friends
    • Value
    • Location
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Helpful?
2 Thank lunchy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rancho Santa Fe, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed October 17, 2012

When we got here we were panicing because hawaiian airlines canceled our reservations but we were saved by Heather here at Outrigger. She solved our problem with excillent customer service which turned out trip around for the better. I would highly recommend this place to others as it very relaxing and a great view of the ocean from our room!

Room Tip: Get and upgraded room. You will be glad you made the decission as the views are perfect!
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  • Stayed October 2012, traveled with family
    • Value
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Helpful?
1 Thank Magnavation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, Texas
Level 3 Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 5, 2012

I stayed in a 1 br with full kitchen for a week. I originally booked a studio kitchenette, so the upgrade was a nice surprise. For the cost, if I would have received the original room, this would have been a 2 dot review. I was in room 907 which had a very nice ocean and city view

The problem, the rooms are incredibly outdated for the price point compared to other, similar hotels in Waikiki.

I'll start with the good though:
- Pleasant front desk and valet staff
- Great ocean and city views from the room
- Less than 5 minute walk to the main shopping on Kalakaua
- The kitchen was fairly well equipped
- Quiet

Now, the not so good:
- This is a condo hotel
- The room decor is more budget rental condo than mid-level hotel
- The kitchen had a fairly strong odor probably coming from the plumbing
- The concierge couldn't help with basic tasks and couldn't assist with retrieving printouts for some reason he tried to explain unsuccessfully
- Walls were shabby and dirty

If the price were about 30% less, I would recommend this for budget travelers, but at the prices they are asking, I would recommend spending $20-30 more for a room at the Outrigger Reef or Waikiki.

Room Tip: Ocean view rooms above the 10th floor have a great view of the Friday Hilton fireworks
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  • Stayed September 2012, traveled on business
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Helpful?
5 Thank tulanecpt1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montreal, Quebec, Canada
Level 3 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed October 1, 2012

The room was clean and the staff friendly. The hotel was beside Fort DeRussy park (nice park), and not too far from the beach and Waikiki's shops and restaurants so it was very convenient.

The hotel restaurant offered some of the best breakfast we tried in hawaii. Those açaï bowls had fruits so fresh and tasty !

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 268Alex_B268
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Luana Waikiki Hotel & Suites

Property: Luana Waikiki Hotel & Suites
Address: 2045 Kalakaua Avenue, Honolulu, Oahu, HI 96815-5118
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Honolulu
#10 Family Hotel in Honolulu
#13 Romantic Hotel in Honolulu
#20 On the Beach Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Luana Waikiki Hotel & Suites 3.5*
Number of rooms: 220
Official Description (provided by the hotel):
Overlooking serene Fort DeRussy Park, Luana Waikiki Hotel & Suites is a boutique hotel located just a short stroll to Waikiki Beach, world-class shopping, and international dining at the Waikiki Gateway. Choose from a variety of exceptionally comfortable accommodations with Hawaiian style decor, including studios with kitchenettes and spacious ocean view suites with full kitchens. Take advantage of our yoga classes on Tues, Thur, Sat & Sun, cool folding & cruise bikes to explore Oahu, and beach chairs & towels. Come see what sets the Luana Waikiki Hotel & Suites apart from other Waikiki hotels! With our daily hospitality fee, Luana Waikiki Hotel & Suites allows guests to enjoy many hotel services and activities without having to incur miscellaneous charges. These amenities include DVDNow (Unlimited movies & PS3 games), Waikiki shuttle (complimentary Waikiki shuttle service), daily newspaper, in room coffee, in room safe, local & toll-free calls, and water in lobby. Enjoy the manager's reception on Mon, Wed & Friday from 5p-6p which features wine, cheese, and craft beer service, and live Hawaiian entertainment. You'll also enjoy the heated swimming pool, BBQ area & fitness center. ... more   less 
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Also Known As:
Outrigger Luana Waikiki Hotel Honolulu
Outrigger Hotel Honolulu
Outrigger Hotel Luana Waikiki
Outrigger Honolulu
Honolulu Outrigger
Luana Waikiki Hotel & Suites Hawaii/Honolulu

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