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“Perfect location for a Waikiki vacation!”
Review of Park Shore Waikiki

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Park Shore Waikiki
Ranked #25 of 84 Hotels in Honolulu
Certificate of Excellence
Calgary, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Perfect location for a Waikiki vacation!”
Reviewed December 19, 2013

Dec 8-15, 2013 - Family Vacation - We all had a wonderful week at the Park Shore! We sought out a location that would be out of the high rise's and the Park Shore fit the bill perfectly. All 3 Rooms: spotlessly clean, nicely equipped and in perfect order. The staff are most attentive and welcoming. The pool area overlooks the ocean & sun sets.) A great place for just relaxing, swimming and enjoying an unobstructed view of Diamond Head and the sea. Across the street is the beach; to the left you can enjoy the waves and to the right is a breakwater that shelters an area keeping it calm for little ones as well as for those who like to do swim laps. We plan to stay at the Park Shore again.

Room Tip: If you have little ones that love the water the pool side rooms are the way to go. Ocean view is rea...
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  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank birdwins2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spauli, General Manager at Park Shore Waikiki, responded to this review, December 20, 2013
Aloha birdwins2012,

Thank you for taking the time to write a very nice review regarding your recent stay at Park Shore Waikiki. I am glad to hear that you enjoyed your three Poolside Rooms, our outstanding location across from the Pacific Ocean and nearby Diamond Head, and our incredible welcoming and attentive service professionals. We are delighted that you will be retuning again in the future, and we will ensure that you have another excellent stay with us again.

Mahalo,

Scott Pauli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,399 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (471)
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English first
Cairns, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 16, 2013

We have stayed at the Park Shore for 3 nights in a Standard Room (no views). The rooms are smaller than in any of the other hotels we stayed in Hawaii but the location makes it up for it.
The rooms are clean and well kept. The service of the rooms are rather late in the day and when returning from an excursion or trip after 2 pm and the rooms are not serviced you feel rather disappointed. All up we enjoyed our stay but would most likely not return and rather try a different hotel

Room Tip: Rooms are all the same size,prize depends on view
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oliver C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spauli, General Manager at Park Shore Waikiki, responded to this review, December 18, 2013
Aloha Oliver C,

Thank you for taking the time to write a nice review on your recent stay at Park Shore Waikiki. I am glad that you enjoyed our great location and your newly renovated Hotel Room. We do offer larger rooms in the Ocean Front , and Diamond Head Suite categories, and recommend the other view categories as well. You will not be able to find better views than what we offer. We do provide Housekeping Service between 8am-4pm daily. We are happy to honor any requested Housekeeping Service times, just please contact the Front Desk, and we would be happy to arrange a certain time for you each day. We hope that you deicde to give us another chance to experience the view category rooms. Your decision to return in the future will be greatly enhanced.

Mahalo,

Scott Pauli
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waikoloa, Hawaii
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 16, 2013

We last stayed at this hotel when it was undergoing room renovations. The new rooms are beautifully (and very comfortably) furnished; the view of the Pacific Ocean, Kapiolani Park and Diamond Head are gorgeous. Everyone on the staff was friendly and beyond helpful. Highly recommend this as a place to stay when visiting Waikiki.

Room Tip: Ask for a room on the Kapiolani Park side of the hotel. As with any hotel in Waikiki, higher up is...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Coherk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spauli, General Manager at Park Shore Waikiki, responded to this review, December 18, 2013
Aloha Coherk,

Thank you for taking the time to write a very nice review on your recent stay at Park Shore Waikiki. I am delighted to hear that you enjoyed your newly renovated Ocean View room and our excellent service professionals. We look forward to your return visit in the future, and will ensure that you have another great stay with us.

Mahalo,

Scott Pauli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Maple Ridge, Canada
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 16, 2013

We were at the Park Shore for one week Dec 4 to 11 and thouroughly enjoyed our stay, our room and the Staff. It is located in the best location of beautiful Waikiki. On Kapahulu, right across from the zoo, not only is it quiet but is right across the street from the beach. Our last day we checked out at noon and weren't flying out until 12 midnight, not only did the Hotel store our bags for free but also gave us a courtesy suite to get cleaned up and changed before our flight free of charge. I would highly recommend this Hotel for both value and location.
Aloha!

Room Tip: Choose aroom facing Diamond Head or the Beach
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jeff S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spauli, General Manager at Park Shore Waikiki, responded to this review, December 18, 2013
Aloha Jeff S,

Thank you for taking the time to write a very nice review regarding your recent stay at Park Shore Waikiki. I am glad to hear that you enjoyed our beautiful location, your newly renovated guest room, and our outstanding service professionals. I am happy that you were able to take advantage of our complimentary hospitality suite for your late departure. We appreciate the recommendatons, and hope that you are able to return again very soon. We will ensure that you have another memorable experience with us.

Mahalo,

Scott Pauli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Everett, Washington
Level Contributor
132 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed December 16, 2013

Excellent value for the money. Great views of ocean and diamond head. Staff was helpful and friendly. they went out of their way to make you feel welcome and secure. Hotel was clean and in good condition. Rooms were quite and comfortable. Location was convenient to shopping, zoo, aquarium, shell stadium, and restaurants. We had a ocean view room but did not have any children with us or visit any fitness center

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gail V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spauli, General Manager at Park Shore Waikiki, responded to this review, December 17, 2013
Aloha Gail V,

Thank you for taking the time to write a very nice review regarding your recent stay at Park Shore Waikiki. I am glad that you enjoyed our convenient location with all of the nearby amenities, our friendly and welcoming service professionals, and your newly renovated guest room with views of the Pacific Ocean and Diamond Head. We hope that you will be able to return again in the future, and we will ensure that you have another great stay with us.

Mahalo,

Scott Pauli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Santa Barbara, California
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed December 13, 2013

I don't know if we would have found this hotel if a friend had not recommended it, but are so glad we did. There are so many hotels available in Honolulu that we had no idea how to choose, not having been to the city before, and we feel we really lucked out. Park Shore is at the end of the boulevard with the zoo across the street, so there's nothing blocking views of Diamond Head, or views of the Pacific. Excellent beach just across the street, and the hotel provides beach chairs and towels. Staff couldn't have been friendlier or more helpful. A fraction of the cost of the pricier hotels just down the street.

Room Tip: It's worth it to pay extra for a corner room that has views of both Diamond Head and the ocean...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank arcanaboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spauli, General Manager at Park Shore Waikiki, responded to this review, December 17, 2013
Aloha arcanaboy,

Thank you for taking the time to write a very nice review regarding your recent stay at Park Shore Waikiki. I am glad that you enjoyed our great location near the Park and Beach, our incredible service professionals, and the great value that we offer our guests. We hope that you are able to return again in the future, and we will ensure that you have another memorable stay with us.

Mahalo,

Scott Pauli
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, MN
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed December 11, 2013 via mobile

We really want to love this hotel at the quiet edge of Waikiki with unobstructed views of Diamond Head and Waikiki and beautifully renovated and immaculately clean.

The problem is there is no aloha or welcoming spirit from the staff here - from the front desk, to the valet, to the odd reservation practices. The most welcome we felt in our 3 night stay was when we were leaving and the valet bid us farewell.

When we arrived, it was several minutes before the valet even acknowledged us even though there were no other cars in the drive and no one offered to help us with bags. The front desk clerk seemed annoyed to be there, and muttered commands at us as she checked us in. This involuntary service attitude was the vibe we got the entire stay from all of the staff - they must have an awful work culture at this place in paradise!

Also, beware of some shady reservation practices if you book an oceanfront room - despite being able to book a new reservation for the same dates for this room type, upon checking in - you might get 'upgraded' to a jr suite that has a view of a wall or your neighbors' lanai which - if you then step out onto your lanai and look right you'll see the ocean. They claim this is an upgrade because the rooms are bigger - but come on, if you book an ocean front room, view must be important to you. This happened to us and another guest, with the excuse that the rooms were oversold (despite the fact that they're continuing to sell them) - so I'm guessing it's practice and a bad policy.

If this happens to you or you book a jr suite, just ask for a room on the outer tip of the building - the three rooms farthest from the center have nice views from the lanai (park views from the room).

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kxv2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
spauli, General Manager at Park Shore Waikiki, responded to this review, December 13, 2013
Aloha kxv2,

Thank you for taking the time to write a review regarding your recent stay at Park Shore Waikiki. I am very disappointed that we did not properly greet you upon arrival, not happy about your room assignment, and that you did not have a good experience with our staff overall. It does not seem that your concerns were brought to managements attention during your stay, but I am happy to address them with you still, and resolve them for you. Our service professionals are one of the main subjects that other guests write about in their experience when staying here, and the comments are extremely positive. I would like to know more details and encourage you to reach out to me by email or phone.

Mahalo,

Scott Pauli
General Manager
spauli@aquaresorts.com
808-923-0411
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Park Shore Waikiki

Property: Park Shore Waikiki
Address: 2586 Kalakaua Ave., Honolulu, Oahu, HI 96815-6614
Phone Number:
Location: United States > Hawaii > Oahu > Honolulu
Amenities:
Bar / Lounge Beach Business Center with Internet Access Restaurant Swimming Pool Wheelchair access
Hotel Style:
#10 Romantic Hotel in Honolulu
#15 Family Hotel in Honolulu
#15 On the Beach Hotel in Honolulu
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Park Shore Waikiki 3.5*
Number of rooms: 227
Official Description (provided by the hotel):
With the best views around, the renovated Park Shore Waikiki is perfectly located fronting world-famous Waikiki Beach and is situated between picturesque Diamond Head and the excitement of Waikiki. For the ultimate experience, select an Ocean view room that features breathtaking ocean views, or select a Diamond Head room for open views of the Diamond Head crater. All rooms have a private lanai. The hotel's remarkable location is steps to the Honolulu Zoo, Kapiolani Park, Waikiki Shell and Waikiki Aquarium. Learn more about Park Shore Waikiki during our weekly Manager's Reception. You'll also enjoy having a mini-refrigerator and coffeemaker in guestrooms for added convenience. Need to grab lunch or need some gifts for your family back home? Park Shore Waikiki offers an array of onsite shops and restaurant for your needs. Retail Shops ABC Store (6:00 am – 12:00 midnight) Hans Hedemann Surf School (8:00 am – 5:00 pm) Restaurants Lulu’s Restaurant (7:00 am – 10:30 am, 11:00 am – 2:00 am) Starbucks Coffee (4:00 am – 11:00 pm) Tucker & Bevvy (6:00 am – 7:30 pm) Yoshitsune Japanese Restaurant (Breakfast 6:00 am – 10:30 am Lunch 11:00 am – 2:30 pm) Dinner 5:30 am – 10:30 pm) ... more   less 
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Also Known As:
Park Shore Waikiki Honolulu
Park Shore Hotel Hawaii
Park Shore Waikiki Hawaii/Honolulu

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